YTO Express Tracking, Delivery & Contact Info

YTO Express is a major Chinese courier founded on May 28, 2000, that grew from a regional operator into a nationwide network with international reach. It offers same‑day, next‑morning, and next‑day delivery options across China and cross‑border solutions via YTO International. With millions of daily parcels and its own air and line‑haul capacity, YTO powers e‑commerce and B2B fulfillment for merchants and marketplaces at scale.

How to Track YTO Express Package (Where is my YTO Express package?)

Track YTO Express Package & Parcel Here

Track by entering your YTO tracking number on the official site. You can query multiple numbers and see real‑time statuses, locations, and delivery outcomes for domestic and international shipments.

1. Open YTO Express’s tracking page in your browser.
2. Find the Express mail tracking box on the page.
3. Enter your tracking number exactly as shown (e.g., starting with YT or all digits).
4. Click Query/Track to load status and checkpoints.
5. Batch tracking: paste up to 10 numbers separated by a slash / (as indicated on the page).
6. In the YTO app or mobile site, open Domestic/International Shipment Tracking and scan the label’s QR if available.

YTO Express Delivery Times & Schedule

YTO offers multiple time‑definite products. Regional Same‑day aims to collect and deliver within the same day (typically by ~18:00) in the same city/area. Nationwide Next‑morning targets delivery before noon the following day between many provinces. Nationwide Next‑day covers next‑day delivery between major lanes nationwide. International small‑parcel and freight services vary by route, customs, and last‑mile partners—use the transit‑time calculator or ask your local branch for lane‑specific commitments.

YTO Express Weekday Hours: Customer service (hotline/IT support) commonly operates Mon–Fri, 08:30–17:30 local time; outlet counter hours vary by city and franchise.
YTO Express Weekend Hours: Vary by branch. Some areas support Saturday delivery/counter service; Sunday service depends on local operations and product type. Check your nearest branch below.

YTO Express Contact & Customer Service Info

For shipment help, contact the hotline, your local branch, or YTO International for cross‑border inquiries. Have your tracking number and sender/recipient details ready.

• Phone number: Mainland China hotline 95554; courier/branch line +86 21‑6977‑7888; international inquiry line 400‑609‑5554
• Email: Use the contact form (YTO International) for cross‑border support
• Mailing Address: YTO Express Group Co., Ltd., 18 Alley, 3029 Huaxu Highway, Huaxin Town, Qingpu District, Shanghai 201705, China
• Social Medias: LinkedIn (YTO International) | Weibo (via official site)

YTO Express FAQ

Is there a YTO Express location or branch near me?
Use the official branch locator to find domestic outlets, or the center locator for English navigation.

Can YTO Express ship or deliver to a PO Box?
Courier services generally require a physical street address. PO Boxes are typically not supported except when handed over to local postal partners. Confirm with your destination branch.

Can I pick up YTO Express package?
Yes—many branches allow hold‑for‑pickup with valid ID and tracking number. Call the hotline or your local outlet to arrange pickup before visiting.

What time does YTO Express open? (YTO Express Opening Hours)
Hotline support commonly runs 08:30–17:30 on weekdays; retail counter hours vary by location. Check the branch locator for specific hours.

Does YTO Express deliver or pickup on Sunday or Saturday?
Saturday delivery/pickup is available in many cities; Sunday availability varies by region and service type. Verify with your local branch or driver.

What items are restricted or prohibited?
Review YTO’s official list of prohibited & restricted items before shipping and comply with customs rules for international parcels.

How many tracking numbers can I check at once?
On the English site’s widget, you can enter up to 10 numbers separated by a slash /. Third‑party trackers may allow larger batches.

Summary
YTO Express provides reliable domestic time‑definite delivery and expanding international solutions. Track on the official site, contact the hotline or your local branch for assistance, and verify weekend service and cut‑off times locally for the most accurate commitments.