FedEx Russia Tracking, Delivery & Contact Info

FedEx is a global express carrier founded in 1971 in the United States. In Russia, FedEx operated primarily through FedEx Express and the acquired TNT network. Following sanctions related to the 2022 invasion of Ukraine, FedEx suspended all services to, from, and within Russia until further notice; tracking remains available for legacy shipments and inbound transit via partner networks.

How to Track FedEx Russia Package (Where is my FedEx Russia package?)

Track FedEx Russia Package & Parcel Here

Even though operations in Russia are suspended, you can still track any existing FedEx waybills in the global system using the official FedEx tracking tools on web or app.

1. Open FedEx’s tracking page in your browser.
2. Enter your tracking number (AWB) exactly as it appears on the label or in the merchant’s email.
3. Click Track to load the latest status, checkpoints, and estimated delivery (when available).
4. For multiple shipments, use the Multiple Tracking Numbers option and paste several AWBs separated by spaces or new lines.
5. To receive alerts, select Manage Delivery on the results page and enable email/SMS updates.
6. In the FedEx mobile app, scan the barcode on your label for instant tracking and push notifications.

FedEx Russia Delivery Times & Schedule

All FedEx international and domestic services to, from, and within Russia are suspended until further notice. This means FedEx does not currently offer pickups, deliveries, or customs services in the Russian Federation. If your seller used an alternative carrier or a forwarder, delivery timeframes will depend on that provider. You can still use the FedEx tracking portal to view historical scans for legacy shipments or to confirm that a package is routed via another network.

FedEx Russia Weekday Hours: Closed nationwide (services suspended)

FedEx Russia Weekend Hours: Closed nationwide (services suspended)

FedEx Russia Contact & Customer Service Info

For shipment inquiries related to Russia suspensions, use FedEx’s global customer service. Provide your tracking number for faster assistance and ask specifically about Russia service exceptions.

• Phone number: +1-800-463-3339 (1.800.GoFedEx)
• Email: Use the Customer Support contact options (chat, forms, and help center)
• Mailing Address: FedEx Corp, 942 South Shady Grove Road, Memphis, TN 38120, USA
• Social Medias: Facebook, Twitter/X, LinkedIn, Instagram

FedEx Russia FAQ

Is there a FedEx Russia location or branch near me?
Use the global location finder to check availability: Find FedEx Locations. Note: Russian operations are suspended, so locations may be closed.

Can FedEx Russia ship or deliver to a PO Box?
No. FedEx generally does not deliver to PO Boxes. With Russia services suspended, PO Box delivery is not available.

Can I pick up a FedEx Russia package?
No. With services suspended, in-person pickup at Russian stations is not offered. Contact your seller or the originating carrier for alternatives.

What time does FedEx Russia open? (FedEx Russia Opening Hours)
Services are paused; there are no standard opening hours across Russia at this time.

Does FedEx Russia deliver or pick up on Sunday or Saturday?
No. Deliveries and pickups are not available in Russia on any day while service is suspended.

How do I track a shipment destined for Russia that shows “In transit”?
Enter the tracking number on FedEx Tracking. If scans stop, contact FedEx global support and the merchant to verify whether an alternate carrier was used.

Can customs clearance be completed by FedEx in Russia?
No. FedEx customs brokerage and handling in Russia are on hold while services are suspended.

Summary
FedEx has suspended all shipping services to, from, and within Russia until further notice. You can still look up historical or in-transit scan data via the global tracking page and contact FedEx’s international support for guidance. For current deliveries, verify the actual carrier and follow that provider’s tracking and support channels.