UPS Switzerland Tracking, Delivery & Contact Info

UPS Switzerland is the local arm of the U.S.-founded logistics company launched in 1907. In Switzerland, UPS began operating via a joint venture in 1986, then rebranded to UPS Switzerland in 1989 following a takeover. Today it offers domestic express and extensive international services, a nationwide Access Point™ network, and digital tools like UPS My Choice for receivers. This guide covers tracking, delivery times, support, and FAQs for Swiss shippers.

How to Track UPS Switzerland Package (Where is my UPS Switzerland package?)

Track UPS Switzerland Package & Parcel Here

Use the official UPS tracking tool to see live status, checkpoints, and estimated delivery date. You can also sign up for alerts or manage deliveries via UPS My Choice without needing the tracking number.

1. Open UPS Switzerland’s tracking page in your browser.
2. Enter your tracking number (often starts with 1Z) exactly as shown on the label/app.
3. Click Track to load the current status and shipment progress.
4. Batch tracking: paste multiple numbers separated by spaces or new lines to track more than one shipment at once.
5. For delivery changes (hold, redirect, reschedule), log in to UPS My Choice® and use Change My Delivery.
6. If you missed the driver, use your UPS InfoNotice® on the tracking page to see the next attempt or pickup instructions.

UPS Switzerland Delivery Times & Schedule

UPS delivers in Switzerland primarily on business days, with time-definite options for urgent shipments. Domestic express services can deliver next business day by morning or noon, while international services offer next-day across much of Europe and day-definite options worldwide. Standard (day-definite) services are typically 1–5 business days in Europe depending on distance. Saturday delivery is available in select areas/services when the Saturday option is offered at checkout; hours and eligibility vary by postcode and season.

UPS Switzerland Weekday Hours: Customer Service: Monday–Friday, 8:00 AM – 6:30 PM (CET). Delivery windows vary by service; most residential deliveries occur during daytime/early evening.

UPS Switzerland Weekend Hours: Customer Service: Closed Saturday & Sunday. Some services may offer Saturday delivery in eligible areas; Access Point™ locations operate on store hours.

UPS Switzerland Contact & Customer Service Info

For help with tracking, delivery changes, billing, or claims in Switzerland, contact UPS via phone, email, or online tools.

Phone number: +41 (0)44 200 41 00
Email / Form: custsvcchen@ups.com or use the UPS Switzerland contact form
Mailing Address: UPS United Parcel Service (Schweiz) AG, Schützenmattstrasse 65, 8180 Bülach, ZH, Switzerland
Social Medias: Facebook, X (Twitter), Instagram, LinkedIn

UPS Switzerland FAQ

Is there a UPS Switzerland location or branch near me?
Use the official locator to find UPS Access Point™ shops, drop-off boxes, and customer counters near you: Find a UPS location (then use the location search tool).

Can UPS Switzerland ship or deliver to a PO Box?
No. UPS delivers to valid street addresses, not P.O. Boxes. If a P.O. Box was used, include a recipient phone number so UPS can request a street address.

Can I pick up a UPS Switzerland package?
Yes. You can redirect eligible parcels to a nearby UPS Access Point™ for pickup (bring a government ID). Some depots also offer counter pickup based on the InfoNotice.

What time does UPS Switzerland open? (UPS Switzerland Opening Hours)
Customer Service is available Monday–Friday from 08:00 to 18:30 (CET). Local Access Point™ store hours vary by location.

Does UPS Switzerland deliver or pickup on Sunday or Saturday?
Regular delivery/pickup is Monday–Friday. Saturday delivery may be available for select services/areas when purchased; check availability during label creation or in the locator. No Sunday service.

How do I change my delivery or add instructions?
Create/log into UPS My Choice to hold at a location, reschedule, or redirect a parcel to an Access Point™.

How many delivery attempts does UPS make in Switzerland?
Typically up to three delivery attempts are made on business days before a hold or return-to-sender.

Summary
UPS Switzerland combines fast express options with a broad European ground network and convenient Access Point™ pickups. Track on the official site, use UPS My Choice to control deliveries, and contact customer service for help. For urgent timelines, choose time-definite services; for savings, select standard day-definite options and pickup at a nearby location.