NFI Industries Tracking, Delivery & Contact Info

NFI Industries is a family-owned North American third-party logistics provider founded in 1932 as National Hauling in Vineland, New Jersey. From a single-truck operation, NFI expanded into dedicated transportation, freight brokerage, warehousing, e-commerce fulfillment, port services, intermodal transportation, global logistics, transportation management, and industrial real estate. The company now supports complex commercial supply chains through an extensive network of facilities, equipment, employees, and partner carriers.

How to Track NFI Industries Package (Where is my NFI Industries package?)

Track NFI Industries Package & Parcel Here

NFI brokerage shipments can be tracked through the company’s official shipment portal using the shipment, order, load, bill of lading, or reference information provided by NFI or the sender.

1. Open the official NFI Shipment Tracking Portal in your browser.

2. Enter the shipment number, load number, bill of lading number, purchase-order number, customer reference, or other identifier supplied by NFI, the shipper, or your account representative.

3. Check the reference carefully before submitting it. Enter all letters, numbers, hyphens, and other characters exactly as they appear on your confirmation, invoice, shipping document, or dispatch notice.

4. Click the available tracking, search, or lookup button to retrieve the latest shipment information.

5. Review the results for pickup confirmation, current shipment status, origin and destination details, scheduled appointments, transit updates, estimated delivery information, and completed delivery.

6. Customers using NFI’s transportation management, dedicated fleet, distribution, or managed-logistics services may need to sign in through NFI’s customer tools page rather than the public brokerage tracking portal.

7. Select Navitrace on the customer tools page when your company uses NFI’s transportation management, dedicated fleet, or distribution platform.

8. Intermodal customers may be directed to the Edge TMS or GTG Customer Portal, depending on the business unit responsible for the shipment.

9. If NFI has assigned the freight to a partner carrier, use the carrier name and tracking reference shown in the shipment record to check the partner carrier’s official website.

10. If the portal does not recognize the reference, contact the sender or your NFI representative and provide the shipment number, bill of lading, pickup date, origin, destination, consignee name, and customer account information.

NFI Industries is primarily a commercial transportation, warehousing, freight-brokerage, and supply-chain company rather than a conventional consumer parcel courier. Tracking may therefore use a load number, shipment ID, bill of lading, purchase order, customer reference, container number, or account login instead of a standard parcel tracking number.

Some NFI-managed shipments are transported by outside trucking companies, parcel couriers, ocean carriers, rail operators, airlines, or local delivery providers. When this happens, the sender or NFI representative may provide a separate tracking number for the company completing the transportation or final delivery.

NFI Industries Delivery Times & Schedule

NFI Industries delivery times vary according to the service agreement, origin, destination, transportation mode, freight class, shipment size, equipment requirements, warehouse schedule, delivery appointment, and availability of the consignee. Local and regional truck shipments may arrive within one or several business days, while long-distance, intermodal, port, international, and multimodal freight can take considerably longer. NFI does not publish one universal delivery timetable because most services are customized for commercial customers. The estimated pickup and delivery dates shown on the shipping confirmation or customer portal should be treated as the most relevant schedule. Severe weather, traffic, equipment problems, port congestion, customs inspections, missed appointments, and incomplete documents can cause delays.

NFI Industries Weekday Hours: NFI administrative offices generally operate during standard local business hours from Monday through Friday. Transportation, warehouse, distribution, dispatch, port, and customer-specific operations may use extended shifts or operate around the clock. Exact hours depend on the facility and service contract.

NFI Industries Weekend Hours: Saturday and Sunday operations vary by location, customer contract, freight type, delivery appointment, warehouse schedule, and transportation route. Some trucking, port, warehouse, dispatch, and brokerage operations continue during weekends, while corporate offices and certain customer-service departments may have limited availability.

Delivery estimates commonly vary by service type:

Local and regional truck transportation: Delivery may take one to three business days, depending on mileage, route planning, pickup time, appointment availability, traffic, and equipment requirements.

Long-distance truck transportation: Cross-country or multi-state freight may require several business days. Driver-hours regulations, weather, road closures, scheduled stops, and relay arrangements can affect transit time.

Dedicated transportation: Delivery follows the schedule established in the customer’s dedicated-fleet agreement. Routes may operate daily, overnight, on weekends, or according to store and distribution-center receiving appointments.

Freight brokerage: Transit time depends on the carrier selected for the load, the agreed pickup and delivery appointments, equipment availability, route, and freight requirements.

Warehousing and distribution: Order-processing time depends on inventory availability, order cutoff times, picking and packing requirements, warehouse workload, customer instructions, and outbound carrier schedules.

E-commerce fulfillment: Orders may be processed according to the merchant’s service level and cutoff time. Final delivery is often completed by a parcel courier or last-mile provider whose tracking page and timetable will apply.

Port and drayage services: Timing depends on vessel arrival, container availability, customs clearance, terminal appointments, chassis availability, free-time limits, port congestion, and warehouse receiving capacity.

Intermodal transportation: Rail and truck combinations may take several days or longer, depending on rail schedules, terminal handling, equipment availability, route distance, and final delivery appointments.

International and global logistics: Air freight may move within several days, while ocean freight can take several weeks. Customs clearance, documentation, sailing schedules, transshipment, inspections, and inland transportation add to the total delivery time.

NFI Industries Contact & Customer Service Info

Customers can contact NFI Industries for shipment assistance, service inquiries, proof-of-delivery requests, carrier support, safety questions, employment matters, or help identifying the correct business unit.

• Phone number: 877-634-3777 (1-877-NFI-3777)
• Email: [contactus@nfiindustries.com](mailto:contactus@nfiindustries.com) or use the official NFI contact page
• Carrier Relations: [carrier.relations@nfiindustries.com](mailto:carrier.relations@nfiindustries.com)
• Proof of Delivery: [NFIPOD@nfiindustries.com](mailto:NFIPOD@nfiindustries.com)
• Safety Inquiries: [nfisafety@nfiindustries.com](mailto:nfisafety@nfiindustries.com)
• Mailing Address: NFI Industries, TRIAD1828 Centre, 2 Cooper Street, Camden, NJ 08102, United States
• Social Medias: Follow NFI on LinkedIn, Facebook, Instagram, and YouTube.

When contacting NFI about a shipment, include the customer or company name, shipment number, load number, bill of lading, purchase-order number, pickup date, delivery date, origin, destination, carrier name, trailer or container number, and a concise description of the problem. Include screenshots and shipping documents when available.

NFI Industries FAQ

Is there an NFI Industries location or branch near me?
NFI operates transportation, distribution, warehouse, port, maintenance, and office locations throughout North America. Visit the official NFI locations page to explore available facilities. Contact NFI before visiting because many facilities are commercial operations that may not accept unscheduled public visits.

Can NFI Industries ship or deliver to a PO Box?
Most NFI services involve commercial freight, pallets, truckloads, containers, warehouse distribution, or business deliveries that require a complete physical address and suitable unloading access. Direct delivery to a PO Box is generally not practical. A PO Box may be used only when a parcel or postal carrier handles the final delivery and specifically accepts it.

Can I pick up an NFI Industries package?
Pickup may be possible when it is approved in advance by NFI, the shipper, warehouse, terminal, or account representative. Do not arrive at an NFI location without confirmation. Ask for the pickup address, appointment time, release number, identification requirements, loading instructions, and any applicable storage or handling charges.

What time does NFI Industries open? (NFI Industries Opening Hours)
Hours vary by office, warehouse, terminal, maintenance facility, distribution center, and customer operation. Corporate and administrative offices generally follow weekday business hours, while some warehouses, transportation operations, dispatch teams, and port facilities operate extended shifts or 24 hours. Contact the specific facility before visiting.

Does NFI Industries deliver or pickup on Sunday or Saturday?
NFI may provide Saturday or Sunday pickup and delivery when the customer contract, carrier schedule, facility hours, and receiving appointment permit it. Some dedicated fleets and time-sensitive supply chains operate seven days a week. Weekend service is not guaranteed for every shipment and should be arranged in advance.

Why is my NFI Industries tracking number not working?
The reference may not yet be active, may have been entered incorrectly, or may belong to a customer-only system. It may also be a bill of lading, purchase order, container number, or partner-carrier reference rather than an NFI brokerage shipment number. Confirm the correct tracking method with the sender or NFI representative.

Does NFI Industries provide real-time shipment tracking?
NFI provides shipment visibility through its brokerage tracking portal and customer platforms. The amount of real-time information depends on the transportation service, carrier technology, tracking permissions, and customer agreement. Some shipments may update continuously, while others update only at major pickup, transit, and delivery milestones.

What is Navitrace?
Navitrace is an NFI customer and carrier platform used for transportation management, dedicated fleets, and distribution operations. Access is normally limited to authorized customers, carriers, and employees. Users should obtain login credentials and support instructions from their NFI account representative.

What is the NFI Shipment Tracking Portal?
The NFI Shipment Tracking Portal is the company’s official online tracking tool for brokerage shipments. It is linked from NFI’s customer tools page and allows authorized shipment references to be checked without navigating through unrelated employee portals.

Can I track an NFI shipment without an account?
Some brokerage shipments can be checked through the public shipment-tracking portal using a valid shipment reference. Transportation-management, dedicated-fleet, distribution, intermodal, and contract-logistics customers may need an authorized Navitrace, Edge TMS, GTG, or other customer-portal account.

What number should I use to track my NFI shipment?
Check your confirmation, bill of lading, invoice, dispatch notice, or customer portal for a shipment number, load number, order number, purchase-order number, or customer reference. The correct identifier depends on the NFI service and the system used to manage the freight.

Does NFI Industries deliver ordinary online-shopping packages?
NFI provides e-commerce fulfillment and retail logistics, but it is not primarily a consumer parcel courier. NFI may store, process, or transport an online order before transferring it to UPS, FedEx, USPS, or another last-mile provider. Contact the seller for the final carrier and parcel tracking number.

What services does NFI Industries provide?
NFI’s services include dedicated transportation, freight brokerage, transportation management, warehousing and distribution, e-commerce fulfillment, intermodal transportation, global logistics, port drayage, transloading, cross-docking, supply-chain engineering, contract packaging, industrial real estate, and customer-specific logistics solutions.

Does NFI Industries ship internationally?
Yes. NFI provides global logistics and international supply-chain services that may include ocean freight, air freight, customs-related coordination, consolidation, deconsolidation, transportation management, and inland delivery. Availability depends on the origin, destination, cargo, service agreement, and applicable trade regulations.

Can individuals ship directly with NFI Industries?
NFI primarily serves businesses with commercial transportation, warehousing, distribution, fulfillment, and supply-chain requirements. Individuals generally arrange transportation through a retailer, manufacturer, freight forwarder, moving company, or other commercial shipper that has an account or service agreement with NFI.

How do I request proof of delivery from NFI?
Contact your NFI account representative or email [NFIPOD@nfiindustries.com](mailto:NFIPOD@nfiindustries.com). Include the shipment number, load number, bill of lading, delivery date, consignee name, origin, destination, and customer account information so the correct record can be located.

What information may appear on NFI proof of delivery?
Depending on the service and carrier, proof of delivery may include the delivery date and time, receiving location, recipient name, signature, company stamp, shipment reference, delivered quantity, condition notes, photographs, or an electronic delivery confirmation.

What does “shipment tendered” mean?
“Shipment tendered” generally means the load has been offered or assigned to a carrier, but the freight may not yet have been collected. The status should change after the carrier accepts the load and confirms pickup.

What does “dispatched” mean on NFI tracking?
“Dispatched” normally means a driver, tractor, or carrier has been assigned and instructed to complete the pickup or delivery. It does not always mean the freight is already moving, so check for a separate pickup or in-transit confirmation.

What does “in transit” mean?
“In transit” indicates that the freight has been collected and is moving through the transportation network or waiting for its next scheduled movement. It may be traveling by truck, rail, vessel, or aircraft or temporarily waiting at a terminal, warehouse, port, or transfer point.

What does “out for delivery” mean?
“Out for delivery” generally means the shipment has left the final terminal or local facility and is traveling to the delivery address. Commercial freight may still require a scheduled appointment, loading-dock access, receiving staff, or unloading equipment.

Why has my NFI Industries shipment stopped updating?
Updates may pause when the shipment is traveling between reporting points, waiting for a delivery appointment, held at a terminal, moving by rail or sea, undergoing customs processing, or handled by a partner carrier. Contact NFI when the shipment has exceeded its expected delivery window.

Can I change the delivery address after NFI has picked up the shipment?
An address change may be possible but usually requires authorization from the shipper, NFI, the assigned carrier, and sometimes the consignee. Additional mileage, redelivery, storage, handling, documentation, or route-change fees may apply. Request the change as soon as possible.

Can I reschedule an NFI Industries delivery?
Commercial freight deliveries can often be rescheduled through the NFI representative, dispatcher, carrier, or destination facility. Availability depends on the driver’s route, facility receiving hours, equipment requirements, freight condition, customer agreement, and whether the shipment has already reached the delivery area.

What happens if no one is available to receive the shipment?
The driver may be unable to complete delivery and could return the freight to a terminal, warehouse, or secure holding location. Redelivery, detention, layover, storage, or appointment fees may apply. Contact NFI promptly to arrange another delivery attempt.

Does NFI Industries require a delivery appointment?
Many commercial warehouses, retailers, distribution centers, ports, and manufacturing facilities require scheduled appointments. Whether an appointment is necessary depends on the shipper, consignee, service agreement, cargo type, and facility receiving procedures.

What should I do if my NFI shipment arrives damaged?
Inspect the freight before signing an unconditional delivery receipt. Photograph the packaging, pallet, trailer, seals, labels, and damaged goods. Write a detailed exception on the delivery receipt, retain all packaging, notify the shipper and NFI immediately, and request instructions for filing a cargo claim.

What should I do if part of my shipment is missing?
Compare the delivered quantity with the bill of lading, packing list, pallet count, carton count, seal record, and purchase order. Record the shortage on the delivery receipt before signing, take photographs, preserve the documents, and notify NFI and the shipper promptly.

How do I file a freight claim with NFI Industries?
Contact your NFI account representative or the shipper for the correct claim procedure. Provide the bill of lading, delivery receipt, commercial invoice, repair or replacement invoice, photographs, inspection reports, shipment references, and a written description of the loss or damage. Contractual filing deadlines may apply.

Does NFI Industries transport refrigerated or temperature-sensitive freight?
NFI supports food, beverage, grocery, consumer-goods, and other specialized supply chains. Temperature-controlled transportation or storage may be available under specific customer agreements. Confirm the required temperature range, monitoring procedure, equipment type, sanitation standards, and contingency plan before tendering the freight.

Does NFI Industries handle oversized or special freight?
NFI and its carrier network may be able to arrange specialized equipment for oversized, heavy, high-value, or otherwise unusual cargo. Availability depends on dimensions, weight, permits, route restrictions, securement requirements, insurance, equipment, and the terms of the transportation agreement.

How do I become an NFI carrier?
Motor carriers interested in hauling NFI brokerage loads can use the carrier-network option on the official NFI contact page. Applicants may need to provide operating authority, insurance, safety records, equipment information, tax documents, and payment details.

How do I contact NFI about carrier payment or load information?
Use the contact information supplied on the rate confirmation or contact NFI Carrier Relations at [carrier.relations@nfiindustries.com](mailto:carrier.relations@nfiindustries.com). Include the NFI load number, invoice number, carrier name, motor-carrier number, pickup date, delivery date, and proof-of-delivery documentation.

Is NFI Industries the same as NFI Group?
No. NFI Industries is a privately held logistics and supply-chain company headquartered in Camden, New Jersey. NFI Group is a separate Canadian company that manufactures buses and motorcoaches. Make sure you use NFI Industries’ website and contact details for freight or logistics inquiries.

What information should I include when contacting NFI Industries support?
Include the customer or company name, NFI shipment or load number, bill of lading, purchase-order number, shipper, consignee, pickup date, expected delivery date, origin, destination, carrier name, trailer or container number, and a clear description of the issue. Attach relevant documents, photographs, invoices, and screenshots.

Summary
NFI Industries is a North American third-party logistics provider offering transportation, brokerage, warehousing, fulfillment, port, intermodal, and global supply-chain services. Brokerage shipments can be checked through NFI’s official tracking portal, while contract customers may use Navitrace or another customer system. Delivery schedules and weekend availability depend on the shipment, facility, carrier, route, and service agreement.