AnyVan Tracking, Delivery & Contact Info

AnyVan is a UK-based moving, delivery, and transportation platform founded in 2009 by Angus Elphinstone. The company uses logistics technology to match customers with vetted local moving teams and transport providers, helping reduce empty vehicle space and unnecessary mileage. AnyVan handles home removals, furniture and appliance deliveries, vehicle transport, storage, office moves, and other large-item transportation services across the UK and selected European countries.

How to Track AnyVan Package (Where is my AnyVan package?)

Track AnyVan Package & Parcel Here

AnyVan tracking is normally provided through your online account, booking updates, WhatsApp notifications, and a live driver-tracking link sent to you on the scheduled moving or delivery day.

1. Open the My AnyVan dashboard and sign in using the email address and password connected to your booking.

2. Select the active booking, delivery, removal, or transportation job that you want to check.

3. Review the confirmed collection date, delivery date, selected time window, booking information, addresses, inventory, and moving-team details.

4. Check your email messages and WhatsApp notifications from AnyVan for collection reminders, schedule changes, driver details, and status updates.

5. On the scheduled service day, open the live driver-tracking link sent by AnyVan. This link allows you to follow the driver’s progress toward the collection or delivery address.

6. Keep your phone available because the moving team may call or message you when approaching the property, when experiencing traffic delays, or when additional access information is required.

7. If the tracking link is missing or not updating, refresh the page, check your mobile internet connection, and verify that you are opening the newest tracking message.

8. Contact AnyVan customer service if the driver appears delayed, the booking information is incorrect, or you cannot access the live tracking link.

AnyVan does not generally provide a conventional public parcel-tracking page where anyone can enter a standard courier tracking number. Its tracking system is connected to individual bookings and becomes most useful on the scheduled collection or delivery day.

AnyVan Delivery Times & Schedule

AnyVan collections and deliveries are arranged according to the date and time window selected during booking. Available appointments depend on the service type, locations, travel distance, moving-team availability, inventory size, and whether packing, dismantling, storage, or additional workers are required. Services may be available seven days a week, including same-day and short-notice bookings in supported areas. Customers normally receive a collection or delivery window rather than a guaranteed minute-by-minute arrival time. On moving day, live tracking and notifications provide more accurate arrival information. Traffic, weather, property access, earlier jobs, and unexpected loading difficulties may affect the schedule.

AnyVan Weekday Hours: Collections and deliveries are completed during the time window confirmed in the customer’s booking. AnyVan customer support is available Monday through Friday from 8:00 a.m. to 9:00 p.m.

AnyVan Weekend Hours: Saturday and Sunday collections or deliveries may be booked when teams are available. AnyVan customer support is available from 8:00 a.m. to 6:00 p.m. on Saturday, Sunday, and bank holidays.

AnyVan Contact & Customer Service Info

AnyVan customers can contact support by telephone, WhatsApp, email, or the official contact page for help with quotes, booking changes, driver tracking, delays, payments, cancellations, damages, or complaints.

• Phone number: 020 3872 3050

• WhatsApp: Chat with AnyVan on WhatsApp

• Email: [info@anyvan.com](mailto:info@anyvan.com) or use the AnyVan contact page

• Mailing Address: AnyVan Limited, 5th Floor, The Triangle, 5-17 Hammersmith Grove, London, W6 0LG, United Kingdom

• Social Medias: Instagram, X/Twitter, and LinkedIn

When contacting AnyVan, provide your booking reference, registered email address, customer name, collection and delivery postcodes, scheduled date, moving-team details, and a clear explanation of the issue. Include photographs or screenshots when reporting damage, missing items, tracking problems, or incorrect booking information.

AnyVan FAQ

Is there an AnyVan location or branch near me?
AnyVan operates through a nationwide network of local moving and transportation teams rather than conventional customer-facing parcel shops or branches. Enter your collection and delivery information on the AnyVan website to check service availability and obtain a quote. You can also use the contact page for help confirming coverage in your area.

Can AnyVan ship or deliver to a PO Box?
AnyVan is not a standard postal carrier and generally cannot deliver furniture, vehicles, household goods, or other large items to a PO Box. Bookings normally require a complete physical address where the moving team can park, load or unload the items, and meet an authorised person.

Can I pick up AnyVan package?
AnyVan normally collects items from the address entered in the booking and transports them directly to the destination. It does not generally operate customer collection counters or parcel depots. However, you can arrange for AnyVan to collect an item from a seller, retailer, storage facility, auction house, or another private address and deliver it to you.

What time does AnyVan open? (AnyVan Opening Hours)
AnyVan customer support is open Monday through Friday from 8:00 a.m. to 9:00 p.m. and Saturday, Sunday, and bank holidays from 8:00 a.m. to 6:00 p.m. Collection and delivery hours depend on the time window confirmed for each individual booking.

Does AnyVan deliver or pickup on Sunday or Saturday?
Yes. AnyVan may provide Saturday and Sunday collections, deliveries, removals, and transportation services. Weekend availability depends on the locations, type of move, selected service, and availability of a suitable local team. Weekend dates and available time slots are displayed during the quotation and booking process.

Does AnyVan provide live driver tracking?
Yes. Customers normally receive a live driver-tracking link on the scheduled moving or delivery day. The link shows the driver’s progress and helps customers estimate when the team will reach the collection or delivery address.

Why is my AnyVan tracking link not working?
The link may not become active until the moving team begins the scheduled journey. Confirm that you are using the newest link, refresh the page, check your internet connection, and review your email or WhatsApp messages. Contact AnyVan if the link remains unavailable close to the scheduled appointment.

Does AnyVan provide a tracking number?
AnyVan bookings have reference information, but the company does not normally use a standard parcel tracking number like postal and express courier companies. Tracking is linked to your booking, My AnyVan account, notifications, and the live driver-tracking link supplied on moving day.

How do I find my AnyVan booking reference?
Check your booking confirmation email, payment receipt, WhatsApp messages, or My AnyVan dashboard. The booking reference should also appear in messages concerning schedule confirmations, amendments, cancellations, and moving-team assignments.

What should I do if my AnyVan driver is late?
Check the live tracking link and your latest notifications first. Traffic, weather, loading delays, road closures, and difficulties at an earlier booking can affect arrival times. Keep your phone available and contact AnyVan customer support if there is no update or the driver is substantially outside the confirmed window.

Will the AnyVan driver call before arriving?
The moving team may call or message before arriving, especially when directions, parking, access instructions, keys, security codes, or confirmation that someone is present are required. Customers should keep the telephone number entered during booking active throughout the service day.

Can I change my AnyVan collection or delivery date?
Booking changes may be possible through the My AnyVan account or customer service, depending on how close the request is to the scheduled date. Changes can affect the price and team availability. Request amendments as early as possible and review the applicable cancellation and amendment conditions before confirming.

Can I change the collection or delivery address?
Contact AnyVan before the scheduled service to request an address change. Additional mileage, travel time, parking restrictions, access conditions, tolls, or congestion charges may change the quoted price. Major route changes may also require AnyVan to assign a different team.

Can I add more items to my AnyVan booking?
Items should not be added without updating the booking. The original quote is calculated using the declared inventory, required vehicle space, weight, loading requirements, and number of workers. Undeclared items may not fit in the vehicle and could cause delays or additional charges.

Does someone need to be present for collection and delivery?
An adult or authorised representative should normally be present at both addresses. That person must provide access, identify the correct items, confirm where they should be placed, and inspect the goods. Tell AnyVan in advance when a seller, building manager, storage employee, or other representative will handle the collection or delivery.

Does AnyVan provide packing and unpacking?
Packing services may be available for certain home-removal bookings as an optional extra. Standard man-and-van or furniture-delivery services usually include loading and unloading but do not automatically include packing. Confirm all required services and materials before completing the booking.

Will AnyVan dismantle and reassemble furniture?
Dismantling and reassembly may be available as optional services for suitable furniture. These services must normally be selected or discussed before moving day so that enough time, workers, and tools can be allocated. Some specialist, fragile, fitted, or complex furniture may be excluded.

Can AnyVan transport large or heavy items?
AnyVan transports furniture, appliances, pianos, motorcycles, cars, office equipment, household goods, and other large items. Customers must provide accurate measurements, weight estimates, photographs, stair information, lift availability, and details about narrow entrances so that an appropriate vehicle and team can be assigned.

Does AnyVan deliver internationally?
AnyVan provides selected international and European moving services. Availability depends on the origin, destination, inventory, transportation requirements, and customs or border conditions. Customers should request a dedicated international quote and confirm whether packing, customs documentation, storage, or additional cover is needed.

Does AnyVan provide same-day delivery?
Same-day or short-notice services may be available in some locations when a suitable moving team and vehicle are available. Availability is not guaranteed. Enter the collection and destination details online or contact customer service for the quickest confirmation.

Can AnyVan collect an item purchased from eBay, Gumtree, or another seller?
Yes. AnyVan can collect furniture and other suitable large items from private sellers, retailers, marketplaces, auction houses, and storage locations. Confirm the seller’s address, contact number, available collection time, item measurements, access conditions, and whether help with loading is required.

What happens if nobody is available at the address?
The moving team may be unable to complete the collection or delivery if no authorised person is present or access cannot be obtained. This can result in waiting charges, rescheduling costs, storage requirements, or a failed-service fee. Contact AnyVan immediately if the responsible person will be late or unavailable.

What should I do if an item is damaged?
Photograph the item and packaging as soon as possible, keep all relevant materials, and report the problem promptly to AnyVan. Include the booking reference, description of the damage, photographs from before and after transportation, item value, and any supporting purchase documents. Review the booking’s protection and compensation conditions for reporting deadlines and exclusions.

What should I do if an item is missing?
Check the vehicle, both properties, storage areas, hallways, and the complete inventory with the moving team. Report unresolved missing items to AnyVan immediately with the booking reference, item description, photographs, value, and information about when the item was last seen.

Can I cancel an AnyVan booking?
Cancellation may be possible, but fees and refund eligibility depend on the booking terms and how close the cancellation is to the scheduled date. Submit the request through your account or contact customer support as early as possible. Always review the cancellation conditions shown during booking.

How can I get an AnyVan delivery quote?
Visit the AnyVan homepage, select the relevant service, and enter the collection address, destination, inventory, preferred date, and any additional requirements. The website can provide an instant or tailored price for many services.

What information should I include when contacting AnyVan support?
Include your full name, booking reference, registered email address, telephone number, collection and delivery postcodes, service date, item details, driver or team information, and a clear explanation of the problem. Attach screenshots, photographs, receipts, or other evidence where relevant.

Summary
AnyVan provides removals, large-item delivery, storage, and vehicle transportation through a network of vetted moving teams. Customers can manage bookings through My AnyVan and receive live driver tracking on the service day. Support is available seven days a week by telephone, WhatsApp, email, and the official contact page.