Deutsche Post Pickup Schedule, Times and Phone Number

As Germany’s leading postal company, Deutsche Post is very reputable in the logistics industry with high-quality express delivery services offered to its customers. This article discusses everything you need to know about Deutsche Post pickup schedules, times, and contacts.

How does Deutsche Post pick up work?

Deutsche Post operates its Express division with DHL, which is present in over 220 countries and territories. For this reason, most Deutsche Post services are made under DHL, and one of such is the pickup service. To schedule a pickup service with Deutsche Post, use the DHL scheduling tool by visiting the part of the DHL main website for scheduling pickups. Create a label with your address and the recipients’ address, follow the rest of the prompts, and adjust your parcel delivery flexibly to your schedule.

Deutsche Post Schedule and Pickup Times

Since Deutsche Post operates with DHL when you book a pickup service, DHL will collect your shipment from your home or work address provided Monday-Friday, 8 am-6 pm (excluding bank holidays and public holidays)

How to find Deutsche Post Pickup Near Me/Location

On the main webpage of Deutsche Post. There is an option for “Find a post office”. It will open another website with a dialogue box where you can enter your city or town, and it will find the closest one to you displayed on a map.

Deutsche Post Pickup Phone Number and Customer Service

Your DHL service point search will provide you with the necessary contact information needed for pickup and customer service. However, for general customer service, you can use the options below:

Phone: using the phone numbers +492284333112 for private customers and +491806555555 business customers
Email: You can make an official email inquiry on their website.
Mail: You can send your correspondence to the corporate headquarters within your country.
Social Media: Customers can connect with the customer service department through social media using their official Facebook or Twitter page by sending a message. Responses from the customer service department often happen within 24 hours.

Is Deutsche Post pickup free? How much does it cost?

Deutsche Post pickup service is not free. You will be prompted for the charges applicable to the service while booking a pickup, usually EUR 3,00 (including VAT). You can also contact customer service for information regarding your shipment cost.

Can Deutsche Post pick up from my house? Deutsche Post Pickup Request

Deutsche Post will pick up your shipment from the pickup address stated in your booking request. Make sure the address stated is precise and accurate.

How to Cancel Deutsche Post Pickup

The best way to cancel a Deutsche Post pickup is via phone call. Simply call the number of the service point or customer care and inform them that you would like to cancel. As standard procedure, they will ask if you are sure you want to cancel the pickup entirely or reschedule for a different day. If you choose to cancel, the DHL pickup is terminated, and you may request a refund.