Entrego Tracking, Delivery & Contact Info

Entrego is a Philippine logistics and fulfillment provider launched in 2018 through Ayala Corporation and Global Fashion Group. It operates nationwide with parcel delivery, warehousing, and technology-enabled tracking for e‑commerce and enterprise clients. Known for last‑mile and COD support, Entrego integrates data-driven operations and a growing hub network across major cities to improve delivery reliability and visibility for shippers and recipients.

How to Track Entrego Package (Where is my Entrego package?)

Track Entrego Package & Parcel Here

Tracking an Entrego shipment is easy—use the tracking field on the official site or your merchant’s order page. Keep your tracking/AWB number handy to see real‑time scan events and delivery ETA.

1. Open Entrego’s tracking page in your browser.
2. Enter your AWB/resi exactly as shown on the label/app.
3. Click Track to load status and checkpoints.
4. Batch tracking: paste up to 20 AWBs separated by spaces or new lines (if your tool supports multi‑track).
5. Review pickup, hub transits, out‑for‑delivery, and proof‑of‑delivery when available.
6. In the Entrego app/portal, open your shipment and use QR or barcode scan (when available) to track instantly.

Entrego Delivery Times & Schedule

Typical lead times depend on origin, destination, and service: Metro Manila and nearby provinces usually arrive in 1–3 business days; wider Luzon/Visayas/Mindanao can take 3–7 business days (longer for remote areas or weather events). Standard delivery windows are daytime, with attempts from morning through late afternoon. Entrego generally delivers Mondays to Saturdays; Sundays and national holidays are typically non‑delivery days. Re‑delivery and pickup scheduling may vary by merchant program. Always check your tracking page for the latest ETA and attempt notes.

Entrego Weekday Hours: Monday–Friday, delivery window typically 9:00–18:00; customer support commonly 9:00–18:00 (PH time).

Entrego Weekend Hours: Saturday delivery often 9:00–18:00; Sunday usually no delivery (support availability may be limited or offline).

Entrego Contact & Customer Service Info

For delivery questions (missed attempt, address correction, re‑delivery), contact Entrego using the channels below and include your tracking number.

• Phone number: +63 (2) 8465‑8000 (trunk line)
• Email: customersupport@entrego.com.ph
• Mailing Address: Level 2, B6 Building, Bonifacio High Street, Bonifacio Global City, Taguig 1634, Philippines
• Social Medias: Facebook • LinkedIn • Instagram

Entrego FAQ

Is there a Entrego location or branch near me?
Use Entrego’s website and contact channels for coverage and hub assistance; start here: entrego.com.ph.

Can Entrego ship or deliver to a PO Box?
Courier deliveries typically require a physical street address; PO Boxes are generally not supported.

Can I pick up Entrego package?
Some merchant programs allow hub pick‑up after a failed attempt. Email customer support with your tracking number to confirm eligibility and hub details.

What time does Entrego open? (Entrego Opening Hours)
Office/support commonly operates 9:00–18:00 on weekdays. Delivery operations start in the morning and run until late afternoon.

Does Entrego deliver or pickup on Sunday or Saturday?
Deliveries are usually Monday–Saturday. Sunday delivery is uncommon; check your tracking for specific attempt schedules.

How many delivery attempts does Entrego make?
Most programs include multiple delivery attempts (often up to 2–3). Exact count varies by shipper agreement; re‑delivery can be arranged via support.

How do I change my delivery address or schedule?
Contact support or your merchant with the tracking number and the correct address/time window. Changes may require validation and can add processing time.

Summary
Entrego provides nationwide, tech‑enabled delivery in the Philippines with weekday and Saturday service. Track using your AWB on the official site, watch for status updates and delivery attempts, and contact support with your tracking number for re‑delivery, pickup, or address corrections.