RR Donnelley Logistics Tracking, Delivery & Contact Info

RR Donnelley Logistics supports eCommerce and business mailings with parcel consolidation, international mail, and supply‑chain services. Founded in 1864 in Chicago, RR Donnelley grew from a renowned printer into a global communications and logistics provider; its logistics arm expanded in the 1990s alongside catalogs, magazines, and parcel distribution. Today, RRD partners with postal and carrier networks for final‑mile delivery across the U.S. and abroad, offering tracking visibility and customer support for shippers and recipients.

How to Track RR Donnelley Logistics Package (Where is my RR Donnelley Logistics package?)

Track RR Donnelley Logistics Package & Parcel Here

You can track RR Donnelley Logistics shipments online by entering the tracking number from your label or shipping email. Status updates typically appear as the parcel moves through export, handoff, and final‑mile delivery.

1. Open RR Donnelley’s tracking page in your browser.
2. Enter your tracking/AWB exactly as it appears (no spaces unless shown).
3. Select Track to load current status, events, and delivery confirmation when available.
4. If your number doesn’t return results, retry later (handoffs can delay scans) or confirm the code with the sender.
5. For multi‑carrier handoffs, paste the same number into the final‑mile carrier’s site (e.g., USPS/UPS) once a new ID appears in the history.

RR Donnelley Logistics Delivery Times & Schedule

Transit times vary by service, distance, and customs. Domestic consolidated‑parcel services often deliver in roughly 2–7 business days after induction to the final‑mile carrier. International mail/parcel services commonly take 7–21+ days, depending on export clearance, airline lift, and destination customs. Tracking may pause during carrier handoffs or over weekends/holidays. Delivery attempts follow the schedule of the last‑mile carrier (e.g., USPS, UPS). Residential deliveries usually occur during daytime/early evening, while business addresses follow local business hours. Weather events or security inspections can extend timelines beyond estimates.

RR Donnelley Logistics Weekday Hours: Service Team: Mon–Fri, 8:00 AM–8:00 PM ET; Sales Team: Mon–Fri, 8:00 AM–4:00 PM ET

RR Donnelley Logistics Weekend Hours: Generally closed; some facilities operate on limited schedules. Final‑mile deliveries follow the weekend policy of the local carrier (e.g., USPS/UPS).

RR Donnelley Logistics Contact & Customer Service Info

For shipment support, contact RRD’s customer service or your sender. Provide your tracking number and delivery address to speed assistance.

• Phone number: 1‑800‑782‑4892
• Email: Use the Customer Service contact form
• Mailing Address: 227 West Monroe Street, Suite 500, Chicago, IL 60606, USA
• Social Medias: LinkedIn • X (Twitter)

RR Donnelley Logistics FAQ

Is there a RR Donnelley Logistics location or branch near me?
Use the official RRD Locations directory to find facilities and contact details.

Can RR Donnelley Logistics ship or deliver to a PO Box?
Yes, when the final‑mile carrier is the postal service (e.g., USPS). If a private carrier completes delivery, a street address is usually required. Check your retailer’s shipping method.

Can I pick up RR Donnelley Logistics package?
Most consumer pickups occur at the final‑mile carrier (e.g., USPS hold‑for‑pickup). Contact the listed carrier in your tracking events or ask your sender to arrange a pickup request.

What time does RR Donnelley Logistics open? (RR Donnelley Logistics Opening Hours)
Customer Service operates Mon–Fri, 8:00 AM–8:00 PM ET. Individual facilities may differ—call ahead using the Locations page.

Does RR Donnelley Logistics deliver or pickup on Sunday or Saturday?
RRD facility operations vary; deliveries follow the weekend practices of the final‑mile carrier in your area (many deliver on Saturday; limited or no service on Sunday).

My tracking shows “Delivered” but I didn’t receive it—what should I do?
Check alternate doors/neighbors, look for a mailbox notice, and verify the address. Then contact the final‑mile carrier with your tracking number; also notify your sender to initiate a trace.

Why does my tracking stop updating?
Gaps can occur during airline transit, customs, or carrier handoffs. If no scan appears after several days, contact support with your tracking number and delivery postcode.

Can I change my delivery address after shipping?
Address changes aren’t always possible once tendered. Ask your sender to request a redirect with the current carrier (fees and eligibility vary by carrier and country).

Summary
RR Donnelley Logistics provides consolidated parcel and international mail solutions with online tracking and customer support. Use the official tracker to view events and, once handed off, follow updates on the final‑mile carrier’s site. For help, reach Customer Service with your tracking number and delivery details.