Estes Express Lines Tracking, Delivery & Contact Info

Estes Express Lines is a family‑owned American LTL carrier founded in 1931 by W.W. Estes in Virginia. Now one of the nation’s largest privately held freight companies, Estes serves all 50 states, Canada, and Puerto Rico with LTL, guaranteed, final‑mile, truckload, and logistics solutions. Its network of 300+ terminals and digital tools (like real‑time tracking and transit‑time maps) help shippers monitor freight from pickup through delivery.

How to Track Estes Express Lines Package (Where is my Estes Express Lines package?)

Track Estes Express Lines Package & Parcel Here

Tracking your Estes freight is straightforward via the official Shipment Tracking page. Enter a PRO or reference number to see real‑time status, ETA, and milestones; Final Mile shipments use tracking number + ZIP code.

1. Open Estes Express Lines’ tracking page in your browser.
2. Choose your search type (e.g., PRO, Bill of Lading, Pickup Request, Purchase Order, Interline PRO, or Load Order).
3. Paste/enter your number(s) exactly as provided; multiple shipments can be entered one per line.
4. Click Search to load checkpoints such as Received, In Transit, Appointment Set, Out for Delivery, and Delivered.
5. For residential Final Mile, use Final Mile Tracking (tracking number + destination ZIP) for ETA and “stops‑away” updates.
6. Need transit estimates? Use the Transit‑Time Calculator and terminal maps.

Estes Express Lines Delivery Times & Schedule

Estes’ standard LTL pickup and delivery window is business days, generally 8:00 a.m.–5:00 p.m. local time. Transit varies by origin–destination lane; check the Transit‑Time Calculator and next‑day/national maps for estimates. Holidays are excluded from transit, and service outside normal hours typically requires special arrangements (e.g., Time Critical Guaranteed or appointment deliveries). Residential Final Mile provides ETA windows and “stops‑away” visibility, with placement at or near the front door, garage, driveway, or covered area when accessible.

Estes Express Lines Weekday Hours: Customer Care: Mon–Fri, 8:00 a.m.–6:00 p.m. ET. Standard LTL pickup/delivery: typically Mon–Fri, 8:00 a.m.–5:00 p.m.

Estes Express Lines Weekend Hours: Standard LTL pickups/deliveries are not routinely offered on Saturday/Sunday; limited services may be available by appointment or via Time Critical/Final Mile. No pickup/delivery on company‑observed holidays.

Estes Express Lines Contact & Customer Service Info

For shipment help, contact Customer Care or use the online tools below for tracking, claims, or terminal lookups.

Phone number: 1‑866‑378‑3748 (1‑866‑ESTES4U)
Email: custsrv@estes-express.com (Customer Care) or use the contact page
Mailing Address: Corporate HQ, 3901 West Broad St., Richmond, VA 23230; Postal: P.O. Box 25612, Richmond, VA 23260
Social Medias: Facebook · X (Twitter) · LinkedIn

Estes Express Lines FAQ

Is there a Estes Express Lines location or branch near me?
Use the Terminal Lookup to find addresses, phone numbers, and transit‑time maps for nearby terminals.

Can Estes Express Lines ship or deliver to a PO Box?
Estes is a freight carrier delivering to physical addresses (commercial or residential); PO Boxes are not supported for LTL freight.

Can I pick up Estes Express Lines package?
Yes. Many terminals allow will‑call/hold‑at‑terminal pickups by appointment; contact the destination terminal from the Terminal Lookup page to arrange.

What time does Estes Express Lines open? (Estes Express Lines Opening Hours)
Corporate office hours are typically Mon–Fri, 8:00 a.m.–5:00 p.m. ET; Customer Care is available Mon–Fri, 8:00 a.m.–6:00 p.m. ET. Individual terminal hours vary—check your terminal’s listing.

Does Estes Express Lines deliver or pickup on Sunday or Saturday?
Standard LTL service is Monday–Friday. Weekend pickups/deliveries are not routine; inquire about Time Critical Guaranteed or Final Mile for special arrangements.

What reference numbers can I use to track?
You can search by PRO, Bill of Lading, Pickup Request, Purchase Order, Interline PRO, and Load Order; Final Mile uses tracking number + ZIP.

Where do I file or check a claim?
Start with the Claims Information page; Claim Support is available M–F, 8:00 a.m.–8:00 p.m. ET.

Summary
Estes Express Lines offers robust LTL and logistics services with clear shipment visibility. Track by PRO or references on the official site, or use Final Mile tracking for residential deliveries. For accurate ETAs, consult the transit‑time tools. Contact Customer Care for assistance, and verify terminal hours for pickups, deliveries, or will‑call before you go.