UPS Mexico Tracking, Delivery & Contact Info

UPS operates in Mexico as part of the global United Parcel Service network, serving businesses and consumers with domestic and cross‑border shipping, freight, and supply‑chain solutions. UPS launched operations in Mexico in 1989 and has grown to hundreds of locations nationwide, supporting e‑commerce and nearshoring flows between Mexico, the U.S., and beyond.

How to Track UPS Mexico Package (Where is my UPS Mexico package?)

Track UPS Mexico Package & Parcel Here

Use your tracking number or UPS InfoNotice® to see real‑time scans, estimated delivery dates, exceptions, and proof‑of‑delivery. You can also sign in to save shipments and get alerts.

1. Open UPS Mexico’s tracking page in your browser.
2. Enter your tracking number (often starts with 1Z) exactly as issued.
3. Click Track to load the latest status and checkpoints.
4. Want notifications? Sign into UPS My Choice to nickname and save up to 50 tracking numbers and receive delivery alerts.
5. If you received a door tag, enter the InfoNotice® number to view options to reschedule, reroute, or hold for pickup.
6. For multiple shipments, paste several tracking numbers on the tracking page or manage them in your UPS profile.

UPS Mexico Delivery Times & Schedule

UPS delivers Monday through Saturday to most addresses in Mexico, with delivery windows typically from business opening until early evening for commercial addresses and up to about 9 p.m. for residences. Service levels vary—express options provide day‑definite delivery, while standard services may take longer depending on origin, destination, and customs clearance for cross‑border shipments. Pickup cut‑off times and Saturday availability differ by city and location. On national holidays, pickups and deliveries may be limited or unavailable; check the holiday schedule and your tracking for the latest commitments.

UPS Mexico Weekday Hours: Generally Mon–Fri customer centers operate around 09:00–19:00 (hours vary by site). UPS Access Point® partner stores follow the host store’s hours.

UPS Mexico Weekend Hours: Many customer centers offer Saturday services with shortened hours (commonly 09:00–14:00); Sunday service is typically unavailable at centers, though some Access Point® locations may be open. Always confirm via the locator.

UPS Mexico Contact & Customer Service Info

Get help with tracking, delivery changes, claims, pickups, and billing through phone, web, or social channels.

• Phone number: 800‑7433‑877 (800‑PIDE‑UPS, Mexico)
• Email: Contact form / email UPS
• Mailing Address: UPS México, Av. Eugenia No. 189, Col. Narvarte, Benito Juárez, C.P. 03020, Ciudad de México
• Social Medias: Facebook • X (Twitter) • Instagram

UPS Mexico FAQ

Is there a UPS Mexico location or branch near me?
Use the official UPS location finder to search customer centers, drop‑off points, and UPS Access Point® partners by city or postcode.

Can UPS Mexico ship or deliver to a PO Box?
UPS generally requires a full physical address for delivery. Use a UPS Access Point® or customer center hold if a physical delivery address isn’t available.

Can I pick up a UPS Mexico package?
Yes. Choose Hold for Pickup at a customer center or UPS Access Point® via your tracking or UPS My Choice. You can also schedule or modify deliveries online.

What time does UPS Mexico open? (UPS Mexico Opening Hours)
Hours vary by site. Check the location finder for exact weekday/weekend hours and holiday exceptions.

Does UPS Mexico deliver or pickup on Sunday or Saturday?
Saturday delivery/pickup is available in many areas; Sunday is generally not offered. Confirm availability and cut‑off times with your local location or by scheduling online.

How do I schedule a pickup in Mexico?
Use Schedule a Pickup or call 800‑7433‑877. Pickup fees or service limits may apply depending on your account and location.

What if my tracking shows an exception?
Track for details, then use delivery options to reschedule, reroute, or hold. For customs‑related exceptions on cross‑border shipments, your shipper or broker may need to provide documents.

Summary
UPS Mexico offers reliable tracking, flexible Saturday service in many areas, and multiple support channels. Use the official tracking page for real‑time updates, the locator for hours and pickup points, and 800‑PIDE‑UPS for assistance with delivery changes, pickups, or claims.