Direct Couriers Tracking, Delivery & Contact Info

Direct Couriers is an Australia- and New Zealand–based courier and taxi-truck company founded in 1983. It operates across Sydney, Melbourne, Brisbane, Perth, Adelaide, and Auckland with services spanning same-day point‑to‑point, interstate linehaul (Direct Road), home delivery (Direct Home), and temperature‑controlled transport (Direct Cold). Known for real‑time tracking, POD, and 24/7 availability, Direct Couriers supports businesses with dedicated fleets and storage solutions alongside on‑demand deliveries.

How to Track Direct Couriers Package (Where is my Direct Couriers package?)

Track Direct Couriers Package & Parcel Here

Tracking is straightforward: use the official Job Track page to search by Job ID, your Reference/Tracking ID, or Order Number. Status and proof‑of‑delivery (POD) appear instantly.

1. Open Direct Couriers’ tracking page in your browser.
2. Enter your Job ID, Reference/Tracking ID, or Order No. exactly as provided by the sender/booking.
3. Click Submit to load live status, timestamps, and delivery outcomes.
4. For account holders, you can also sign in via Client Login to view multiple consignments, PODs, and notifications.
5. If you can’t find a result, confirm the number with your retailer/shipper or contact Direct Couriers customer service (details below).

Direct Couriers Delivery Times & Schedule

Direct Couriers operates 24 hours a day, 7 days a week, 365 days a year for bookings and deliveries. In metro areas, urgent point‑to‑point jobs are collected and delivered the same day, with service levels ranging from standard same‑day to premium courier and taxi‑truck options. Interstate movements include overnight and priority‑overnight services via Direct Road linehaul between major cities. After‑hours, weekend, and public‑holiday work is available; surcharges may apply. Real‑time GPS tracking, pre‑delivery notifications, and POD help you monitor consignments end‑to‑end.

Direct Couriers Weekday Hours: Deliveries & phone bookings: 24/7 (national line 13 16 10). Local branch office counter hours vary by location.

Direct Couriers Weekend Hours: Deliveries & phone bookings: 24/7 (after‑hours surcharges may apply). Branch reception may be limited—check your nearest branch.

Direct Couriers Contact & Customer Service Info

Need help with a shipment, POD, or billing? Use the national line or your local branch; email support is available for general and tracking enquiries.

Phone number: 13 16 10 (Australia‑wide) / Sydney Head Office: +61 2 8437 7777
Email: customer@directcouriers.com.au (general service) • trace@directcouriers.com.au (track & trace)
Mailing Address: Portside Distribution Centre, Unit A1, 2–8 McPherson Street, Banksmeadow NSW 2019, Australia
Social Medias: FacebookLinkedInX (Twitter)

Direct Couriers FAQ

Is there a Direct Couriers location or branch near me?
See the branch list and contacts for Sydney, Melbourne, Brisbane, Perth, Adelaide, and Auckland (use the Get in Touch links on the homepage footer) or search your nearest city’s contact page.

Can Direct Couriers ship or deliver to a PO Box?
No. Direct Couriers delivers to street addresses only; PO Boxes are not supported.

Can I pick up Direct Couriers package?
Yes, by arrangement. Contact customer service or the local branch handling your job to confirm pickup windows and ID requirements.

What time does Direct Couriers open? (Direct Couriers Opening Hours)
Deliveries and phone bookings run 24/7. Individual branch reception hours vary—check your city’s contact page.

Does Direct Couriers deliver or pickup on Sunday or Saturday?
Yes. Weekend and public‑holiday services are available nationwide; after‑hours/holiday surcharges may apply.

Which numbers can I use to track?
Use your Job ID, Reference/Tracking ID, or Order Number on the Job Track page.

How do I get Proof of Delivery (POD)?
POD is viewable from the tracking result and via client login; support can also email PODs on request.

Summary
Direct Couriers offers 24/7, same‑day and interstate delivery across Australia and Auckland with robust online tracking and POD. Use the Job Track portal for live updates, or call 13 16 10 for urgent bookings and support.