UPS Italy Tracking, Delivery & Contact Info

UPS is a global logistics company founded in 1907 in Seattle that now serves Italy with nationwide parcel, freight, and logistics solutions. UPS entered Europe decades ago and operates Italian hubs, Access Points, and customer centers to support e‑commerce and business shipments. With time‑definite services, extensive tracking, and brokerage expertise, UPS Italy connects shippers and receivers across the peninsula and worldwide while offering tools like UPS My Choice for delivery control and alerts.

How to Track UPS Italy Package (Where is my UPS Italy package?)

Track UPS Italy Package & Parcel Here

Tracking a UPS Italy shipment is easiest via the official tracking page or the UPS app. Enter your tracking or InfoNotice number to see live checkpoints, estimated delivery, and available change‑delivery options.

1. Open UPS Italy’s tracking page in your browser.
2. Type your tracking number (or InfoNotice) exactly as shown on the label/email.
3. Select Track to load the latest status, scans, and estimated delivery date.
4. Need to track more than one? Paste multiple numbers on the same page, separated by spaces or new lines.
5. For enhanced alerts and delivery instructions, sign in to UPS My Choice and enable SMS/email updates.
6. If tracking shows “Delivered” but you can’t find the parcel, check neighbors/UPS Access Point and review any delivery photo or proof of delivery when available.

UPS Italy Delivery Times & Schedule

UPS Italy offers domestic and international services ranging from same‑day critical to economy options. Transit times depend on service level, distance, and customs. Express services generally deliver next business day to major Italian cities, while Standard services typically take 1–3 business days domestically and 2–5 across nearby EU markets (longer to remote areas). Residential Saturday delivery is available in much of Italy for eligible services; Sunday delivery is not offered for standard services. Holiday periods and severe weather can extend timelines—always check tracking before contacting support.

UPS Italy Weekday Hours: Customer Service phone support typically operates Monday–Friday, 8:00–19:00.

UPS Italy Weekend Hours: Saturday phone support 8:30–13:00; no standard Sunday delivery or pickup.

UPS Italy Contact & Customer Service Info

For assistance with deliveries, tracking, or claims, UPS Italy provides phone support, online help, and local addresses. Use the official contact page for chat, forms, and topic‑specific guidance.

• Phone number: +39 02 45 28 11 00 (Customer Service, Italy)
• Email: Use the official contact forms: Contact UPS Italy
• Mailing Address: United Parcel Service Italia S.r.l., Via Gaudenzio Fantoli 15/2 e 15/8, 20138 Milano, Italia
• Social Medias: Facebook, X (Twitter), Instagram, LinkedIn

UPS Italy FAQ

Is there a UPS Italy location or branch near me?
Use the official locator to find UPS Access Points, Customer Centers, and drop‑off sites: Find UPS Locations & Options.

Can UPS Italy ship or deliver to a PO Box?
UPS generally delivers to physical street addresses. Provide a full residential or business address, or redirect to a UPS Access Point location for secure pickup.

Can I pick up UPS Italy package?
Yes. You can redirect eligible shipments to a nearby UPS Access Point or collect from a UPS Customer Center with valid ID once tracking shows it’s ready for pickup.

What time does UPS Italy open? (UPS Italy Opening Hours)
Customer Service lines are generally open Monday–Friday 8:00–19:00 and Saturday 8:30–13:00. Local Access Point opening hours vary—check each location in the locator.

Does UPS Italy deliver or pickup on Sunday or Saturday?
UPS offers Saturday delivery/pickup for eligible services in many areas. Standard Sunday delivery/pickup is not available. Verify options for your postcode during booking or in tracking.

What if my tracking hasn’t updated?
Scan events may batch during transport. If no movement appears for 48–72 hours, review the estimated delivery date, enable alerts in My Choice, and contact UPS if the date passes without delivery.

What does “Import Scan” or “Export Scan” mean?
These scans indicate customs‑related processing at gateways. It’s normal to see them during international shipments and they often precede clearance or onward transit updates.

How do I schedule a pickup in Italy?
Request a one‑time collection online here: Schedule a Pickup or call the automated line shown on the pickup page.

Summary
UPS Italy combines global logistics strength with local service points, reliable tracking, and delivery options including Saturday service on select products. Use the official tracking page and locator to manage deliveries, and contact Customer Service for help with delays, redirections, or claims.