ICS Courier Tracking, Delivery & Contact Info

ICS Courier is a Canadian parcel carrier founded in 1978 and now part of TFI International’s Package & Courier segment. It serves all Canadian postal codes with Next Day™ and Ground™ services, supported by real‑time tracking, fixed-route pickups, and nationwide depots. Businesses and home shippers use ICS for time‑definite delivery across major markets, with seasonal service alerts and tools for estimates and labels on its site.

How to Track ICS Courier Package (Where is my ICS Courier package?)

Track ICS Courier Package & Parcel Here

Tracking is easiest on ICS Courier’s official page. You can search by tracking number, doorknocker number, or reference + postal code, and even track multiple shipments at once.

1. Open ICS Courier’s tracking page in your browser.
2. Choose a search type: Tracking number, Doorknocker number, or Reference & Postal Code.
3. Enter your details exactly as shown on your label/notice.
4. Click Track to load live status and checkpoints.
5. Batch tracking: paste up to 25 tracking numbers (one per line).
6. Review pickup, hub transits, out‑for‑delivery, delivery attempts, and proof‑of‑delivery when available.
7. If you received a door tag, use the Doorknocker number field to reattempt delivery or arrange pickup.

ICS Courier Delivery Times & Schedule

ICS offers two primary services. Next Day™ provides a next‑business‑day delivery commitment (by end of day) to major Canadian markets. Ground™ is a cost‑effective, fully trackable option with transit time depending on origin/destination; use the website’s transit‑time tools for route‑specific estimates. Deliveries and pickups normally occur Monday–Friday, excluding statutory holidays (check the Holiday Schedule and Service Alerts for seasonal changes). Residential deliveries are supported, and undeliverable items are typically held for a short period for redelivery or pickup at a local depot.

ICS Courier Weekday Hours: Customer Service: 8:00 AM – 9:00 PM ET (Mon–Fri). Technical Support: 8:00 AM – 5:00 PM ET (Mon–Fri).

ICS Courier Weekend Hours: Customer Service & Technical Support: Closed (Sat–Sun). Depot counter hours vary by location; check the Location Finder.

ICS Courier Contact & Customer Service Info

For help with deliveries, tracking, billing, or general inquiries, reach ICS Courier via the channels below. Have your tracking number and delivery postal code ready.

• Phone number: 1‑888‑427‑8729 (1‑888‑ICS‑TRAX)
• Email: [cservice@icscourier.ca](mailto:cservice@icscourier.ca)
• Mailing Address: ICS Courier, 201 Westcreek Blvd, Suite 102, Brampton, Ontario, L6T 0G8, Canada
• Social Medias: Instagram, LinkedIn

ICS Courier FAQ

Is there a ICS Courier location or branch near me?
Use the official Location Finder to search by postal code for nearby depots and drop‑off points.

Can ICS Courier ship or deliver to a PO Box?
No. Couriers cannot access PO Boxes; provide a complete physical address for delivery.

Can I pick up ICS Courier package?
Yes. If a delivery attempt was made or you prefer counter pickup, bring your ID and tracking/doorknocker number to a location shown in the Location Finder.

What time does ICS Courier open? (ICS Courier Opening Hours)
Customer Service is available 8:00 AM – 9:00 PM ET, Monday–Friday. Individual depot hours differ—verify inside the Location Finder.

Does ICS Courier deliver or pickup on Sunday or Saturday?
Standard operations are Monday–Friday. Weekend availability is not typical; consult your local depot’s hours and any current Service Alerts.

What does “Doorknocker” mean on ICS tracking?
It indicates a delivery attempt notice left at your address. Use the doorknocker number on the tracking page to rebook delivery or arrange pickup.

What is the delivery commitment for Next Day™?
Next Day™ shipments are committed for delivery by end of the next business day to covered destinations. Always check route‑specific eligibility and any posted service‑guarantee suspensions during peak periods.

Summary
ICS Courier provides reliable Canadian parcel delivery with Next Day™ and Ground™ services, online tracking (including doorknocker lookup and batch tracking), and nationwide depots. Use the official tracking page for live updates, the Location Finder for counter services, and Customer Service for help with redelivery, pickups, or billing questions.