DHL Express Africa Tracking, Delivery & Contact Info

DHL Express Africa connects 50+ markets across the continent with DHL’s global express network. Founded in 1969, DHL pioneered international air express and later built one of Africa’s most extensive time‑definite delivery footprints. Today, DHL Express Africa supports exporters, SMEs, and individuals with fast customs‑cleared door‑to‑door service, digital tools, and thousands of ServicePoints across major cities and remote areas.

How to Track DHL Express Africa Package (Where is my DHL Express Africa package?)

Track DHL Express Africa Package & Parcel Here

Use your 10‑digit DHL Express air waybill (AWB) on the official tracking page for real‑time checkpoints, estimated delivery dates, and proof‑of‑delivery when available. You can also track via the DHL Express mobile app.

1. Open DHL Express Africa’s tracking page in your browser.
2. Enter your AWB exactly as shown on your label/receipt (avoid spaces or typos).
3. Click Track to load the latest status and route events.
4. Tracking multiple shipments? Paste several AWBs separated by spaces or line breaks to view updates one after another.
5. Need delivery control? Use On‑Demand Delivery to reschedule, authorize drop‑off, or redirect to a ServicePoint.
6. Using the app? Tap Barcode/QR Scan to scan your waybill for instant tracking and notifications.

DHL Express Africa Delivery Times & Schedule

DHL Express is a time‑definite international courier. Most document and parcel shipments to major African cities deliver by the next possible business day to 3 business days, depending on origin/destination and service (Express 9:00/10:30/12:00 or Express Worldwide). Remote locations and customs processing can add time. Saturday delivery and pickup are available in select cities; availability varies by country and may require a surcharge. Always check a rate & time quote before shipping, especially around holidays or peak seasons.

DHL Express Africa Weekday Hours: Typically 8:00 AM – 6:00 PM (local). Some ServicePoints and courier operations extend to 7:00 PM in major cities.

DHL Express Africa Weekend Hours: Saturday: limited hours (e.g., 9:00 AM – 1:00 PM) in select locations. Sunday/holidays: closed for regular service; Same Day options may be available in certain markets.

DHL Express Africa Contact & Customer Service Info

For help with delivery, pickup, or tracking, contact your country’s DHL Express team or visit the locator for nearby ServicePoints. Support channels include phone, web forms, chat/WhatsApp (in select markets), and social media.

• Phone number: Varies by country — use the ServicePoint/Contact locator to find local hotlines.
• Email: Use your country’s Customer Service contact form for secure inquiries.
• Mailing Address: Refer to the nearest DHL Express ServicePoint via the locator for official addresses and opening hours.
• Social Medias: Facebook, X (Twitter), Instagram

DHL Express Africa FAQ

Is there a DHL Express Africa location or branch near me?
Use the official DHL ServicePoint Locator to find nearby drop‑off/pickup points, DHL stores, and partner counters with hours and last drop‑off times.

Can DHL Express Africa ship or deliver to a PO Box?
DHL Express delivers to physical addresses. PO Boxes are generally not supported for courier delivery; provide a complete street address and recipient phone number.

Can I pick up a DHL Express Africa package?
Yes. If eligible, use On‑Demand Delivery to redirect your shipment to a ServicePoint for pickup once it arrives.

What time does DHL Express Africa open? (DHL Express Africa Opening Hours)
Hours vary by location. Check your nearest facility’s opening times on the locator.

Does DHL Express Africa deliver or pick up on Sunday or Saturday?
Saturday services are available in select cities; Sunday service is not standard. Check availability and any surcharges with your local team or via Customer Service.

How can I change my delivery after the shipment is in transit?
Use On‑Demand Delivery to reschedule, change address to a ServicePoint, or authorize a signature release.

Is there a mobile app for tracking?
Yes. Install the DHL Express Mobile (Android) or DHL Express Mobile (iOS) to scan barcodes, track, and find locations.

Summary
DHL Express Africa offers fast, customs‑cleared, door‑to‑door delivery and robust tracking across the continent. Track by AWB on the official site or app, use On‑Demand Delivery for flexibility, and consult the locator or Customer Service for country‑specific hours, contacts, and pickup options.