LATAM Cargo Brazil Tracking, Delivery & Contact Info

LATAM Cargo Brazil is the cargo arm connected to LATAM Airlines Group. Founded in 1995 as ABSA, it later became TAM Cargo and rebranded to LATAM Cargo Brazil after the LATAM–TAM integration. Headquartered in Campinas (Viracopos), it serves domestic Brazil and international lanes with freighter and belly capacity, focusing on perishables, pharma, e‑commerce, and general freight solutions.

How to Track LATAM Cargo Brazil Package (Where is my LATAM Cargo Brazil package?)

Track LATAM Cargo Brazil Package & Parcel Here

Use your air waybill (AWB) number to see live shipment milestones. For group shipments, paste multiple AWBs to check statuses in one go.

1. Open LATAM Cargo’s tracking page in your browser.
2. Enter the 3‑digit airline prefix plus the 8‑digit AWB number (e.g., 549‑12345678).
3. Click Track Shipment to load status and checkpoints.
4. Batch tracking: paste several AWBs separated by spaces or new lines.
5. Review acceptance, departures/arrivals, customs handover, and proof‑of‑delivery when available.
6. If booked via a forwarder, you can also track on their portal; the AWB remains the same.

LATAM Cargo Brazil Delivery Times & Schedule

Transit times vary by lane, aircraft type, customs clearance, and cut‑off times. Domestic Brazil moves often deliver in 1–3 business days after acceptance, with remote regions taking longer. International routes typically range from 3–7 business days airport‑to‑airport, plus time for import clearance and last‑mile delivery if arranged. Perishables/pharma may follow priority products with earlier cut‑offs. Always confirm the specific service (standard/express), flight frequency, and holidays affecting origin/destination.

LATAM Cargo Brazil Weekday Hours: Customer Care (Mon–Fri): 6:00 AM – 11:30 PM (local time). Station/warehouse hours vary by airport.

LATAM Cargo Brazil Weekend Hours: Saturday Customer Care: 6:00 AM – 11:30 PM; Sunday: Closed (check local stations for operating hours).

LATAM Cargo Brazil Contact & Customer Service Info

For assistance with tracking, bookings (≥30 kg), or general cargo inquiries, use the Brazil Customer Care line or submit a request online.

• Phone number: 0300 115 9999 (Brazil Domestic Customer Care)
• Email: Use the online request form (sales/quotations & support)
• Mailing Address: Headquarters – Viracopos International Airport, Campinas – SP, Brazil
• Social Medias: LinkedIn, X (LATAM Airlines), YouTube

LATAM Cargo Brazil FAQ

Is there a LATAM Cargo Brazil location or branch near me?
Check contact details and stations on the Our Offices page.

Can LATAM Cargo Brazil ship or deliver to a PO Box?
No. Air cargo requires a physical address (commercial/residential or airport cargo facility) for handover and customs processing.

Can I pick up LATAM Cargo Brazil package?
Yes, with proper ID and authorization at the airline’s handling agent/warehouse. Verify local station hours, import clearance, and any storage/handling fees before heading to the cargo terminal.

What time does LATAM Cargo Brazil open? (LATAM Cargo Brazil Opening Hours)
Customer Care typically operates Mon–Sat 6:00 AM–11:30 PM (local). Individual cargo terminals and offices have their own schedules—consult the office/station list.

Does LATAM Cargo Brazil deliver or pickup on Sunday or Saturday?
Saturday operations are common on many lanes; Sunday availability depends on the airport, product, and handling agent. Confirm with Customer Care or your freight forwarder.

What is the LATAM Cargo Brazil AWB format/prefix?
LATAM Cargo Brazil uses IATA airline code M3 with AWB prefix 549. Your AWB usually appears as 549‑XXXXXXXX (eight digits). Other LATAM Cargo Group carriers may use different prefixes.

Summary
LATAM Cargo Brazil provides domestic and international freight solutions with dependable tracking via AWB number. Use the official tracking page for real‑time milestones, contact Customer Care for support, and verify local station hours and cut‑offs for time‑sensitive shipments. For address changes, customs, or pick‑ups, coordinate with your forwarder or the local handling agent in advance.