Midwest Motor Express Tracking, Delivery & Contact Info

Midwest Motor Express was founded in 1918 and developed into a major less-than-truckload freight carrier serving the Upper Midwest, Pacific Northwest, and other North American markets. Knight-Swift Transportation acquired the company in December 2021. On January 1, 2026, Midwest Motor Express transitioned to the AAA Cooper Transportation brand, combining its terminals, online tools, tracking services, and customer-support resources with AAA Cooper’s expanded coast-to-coast freight network.

How to Track Midwest Motor Express Package (Where is my Midwest Motor Express package?)

Track Midwest Motor Express Package & Parcel Here

Midwest Motor Express shipments are now tracked through AAA Cooper Transportation. Enter the shipment’s PRO number on the official tracking page to view its current freight status and delivery progress.

1. Open the official Midwest Motor Express and AAA Cooper tracking page in your browser.
2. Locate the PRO number printed on the bill of lading, freight invoice, pickup receipt, shipping confirmation, or label.
3. Enter the complete PRO number in the tracking field without adding unnecessary spaces or punctuation.
4. Complete the security verification displayed on the page, if one is required.
5. Click the submission button to retrieve the shipment record.
6. Review the current status, which may include picked up, at origin terminal, in transit, at destination terminal, delivered to an interline carrier, out for delivery, delivered, or returned.
7. Check the shipment details for available pickup, terminal, transit, estimated-delivery, and proof-of-delivery information.
8. If the PRO number is not recognized, confirm that every digit was entered correctly and ask the shipper whether the freight is moving under a different carrier or reference number.
9. Registered customers can sign in to the AAA Cooper Workspace for additional tracking tools, shipment records, documents, and account-based services.
10. Contact the local service center or AAA Cooper Customer Care if tracking has not changed for an unusually long period or if the shipment appears delayed.

Midwest Motor Express Delivery Times & Schedule

Midwest Motor Express primarily handled less-than-truckload freight rather than standard small parcels. Delivery time therefore depends on the origin terminal, destination terminal, freight class, direct or partner-carrier coverage, weather, terminal volume, and any appointment or special-handling requirements. Regional shipments may arrive in approximately one to three business days, while longer interstate or partner-carrier shipments can require several business days. AAA Cooper’s transit map displays routes ranging from one day to seven or more days. Residential, limited-access, liftgate, inside-delivery, and appointment shipments may require additional scheduling time.

Midwest Motor Express Weekday Hours: Standard freight pickups and deliveries are generally performed Monday through Friday during local business hours. AAA Cooper Customer Care is available continuously from Monday at 12:00 a.m. through Saturday at 4:00 p.m. Central Time. Individual terminal office, dock, pickup, and delivery hours vary by location.

Midwest Motor Express Weekend Hours: Regular freight delivery is generally limited on weekends. Some terminals may operate portions of Saturday for freight processing, customer pickups, linehaul movements, or previously arranged services. Saturday, Sunday, and holiday pickup or delivery may be available by special arrangement and can involve additional tariff charges. Contact the servicing terminal before making weekend plans.

Midwest Motor Express Contact & Customer Service Info

Because Midwest Motor Express now operates under AAA Cooper Transportation, customers should use AAA Cooper’s customer-care department, corporate office, or local service center for tracking, delivery, billing, claims, and pickup assistance.

• Phone number: (888) 715-7690 for LTL Customer Care; (800) 633-7571 for general and international assistance; or (334) 793-2284 for the AAA Cooper corporate office.
• Email: [CustomerCare@aaacooper.com](mailto:CustomerCare@aaacooper.com)
• Mailing Address: AAA Cooper Transportation, Attention: Customer Care, 1751 Kinsey Road, Dothan, AL 36303, United States.
• Social Medias: AAA Cooper Transportation on LinkedIn

Midwest Motor Express FAQ

Is there a Midwest Motor Express location or branch near me?
Former Midwest Motor Express terminals and service areas are now part of the AAA Cooper Transportation network. Use the official AAA Cooper service-center and facilities locator to enter your city, state, or ZIP code and find the terminal serving your address. The locator can display contact details, office hours, available services, and estimated transit times.

Can Midwest Motor Express ship or deliver to a PO Box?
Freight carriers generally cannot deliver an LTL shipment directly to a United States Postal Service PO Box because freight delivery requires a physical street address where a truck can safely access and unload the shipment. Use a commercial, residential, terminal, warehouse, or other approved physical delivery address. Contact Customer Care before shipping if the consignee does not have a normal street address.

Can I pick up Midwest Motor Express package?
Terminal pickup or will-call service may be available when arranged with the destination service center. Call the terminal before traveling and provide the PRO number, consignee name, and contact information. Wait until the terminal confirms that the freight has arrived and is released for pickup. The person collecting it may need government-issued identification, authorization from the consignee, and a vehicle capable of safely transporting the freight.

What time does Midwest Motor Express open? (Midwest Motor Express Opening Hours)
Hours vary among terminals. Most local offices and pickup or delivery departments operate during weekday business hours, but docks and linehaul operations may run earlier, later, or overnight. AAA Cooper Customer Care lists service availability from Monday at 12:00 a.m. through Saturday at 4:00 p.m. Central Time. Check the facilities locator or call the local terminal for exact opening, closing, will-call, and pickup-cutoff times.

Does Midwest Motor Express deliver or pickup on Sunday or Saturday?
Normal LTL pickup and delivery service is primarily scheduled Monday through Friday. Saturday, Sunday, or holiday service may be possible by advance arrangement, depending on terminal availability, staffing, equipment, and the delivery location. Special weekend service is not guaranteed and may incur additional charges under the carrier’s tariff. Contact the servicing terminal before requesting it.

Is Midwest Motor Express still operating under its original name?
No. Midwest Motor Express transitioned to the AAA Cooper Transportation brand on January 1, 2026. The former Midwest Motor Express website was retired, and its tracking tools, account resources, service-center information, and customer support are now provided through AAA Cooper Transportation.

Is Midwest Motor Express the same as AAA Cooper Transportation?
Midwest Motor Express and AAA Cooper were previously separate freight carriers owned by Knight-Swift Transportation. Beginning January 1, 2026, Midwest Motor Express transitioned to the AAA Cooper Transportation brand. Former MME freight operations are now supported through AAA Cooper’s unified network and online systems.

What is a Midwest Motor Express PRO number?
A PRO number is the carrier’s primary identification number for an LTL freight shipment. It is normally printed on the bill of lading, freight label, invoice, pickup receipt, or shipping confirmation. Entering this number into the official tracking tool retrieves the shipment’s movement and delivery record.

Can I track Midwest Motor Express freight without a PRO number?
Public tracking normally requires the PRO number. Registered account holders may have additional search options through AAA Cooper’s Workspace, depending on their account access. When the PRO number is unavailable, contact the shipper first or call Customer Care with the bill-of-lading number, purchase-order number, shipper name, consignee name, origin, destination, and approximate pickup date.

Why is my Midwest Motor Express tracking number not working?
The shipment may not have been entered into the carrier’s system yet, the number may contain a typing error, or the shipper may have supplied a purchase-order or bill-of-lading number instead of the carrier’s PRO number. Recently created shipments can take time to appear. Confirm the number with the shipper and contact Customer Care if it remains unavailable.

What do Midwest Motor Express tracking statuses mean?
“Picked Up” means the carrier has collected the freight. “At Origin Terminal” means it is being processed near the pickup location. “In Transit” means it is moving through the network. “At Destination Terminal” means it has reached the facility serving the consignee. “Delivered” means delivery has been completed. An interline-carrier status means a partner carrier is handling part of the route.

Does Midwest Motor Express provide an estimated delivery date?
Tracking or account tools may display transit and delivery information, but an estimate is not always a guaranteed appointment. Weather, road conditions, freight volume, terminal transfers, partner carriers, delivery appointments, restricted access, and incomplete contact information can change the schedule. Call the destination terminal when an exact delivery appointment is required.

How long does Midwest Motor Express delivery take?
Regional direct-service freight may take approximately one to three business days. Longer routes may take three to seven or more business days, particularly when the shipment transfers between terminals or uses an affiliate carrier. Use the AAA Cooper transit-time tool for a lane-specific estimate and confirm time-sensitive shipments directly with Customer Care.

Does Midwest Motor Express deliver to residential addresses?
Residential delivery may be available, but the shipper must provide a complete physical address and suitable contact information. The carrier may need to arrange a delivery appointment. Additional charges may apply for residential service, liftgate equipment, inside delivery, limited-access locations, or redelivery after an unsuccessful attempt.

Will Midwest Motor Express call before delivery?
A telephone call or delivery appointment may be arranged when requested or required, particularly for residential, limited-access, or large freight deliveries. It should not be assumed for every commercial shipment. Ask the shipper to request notification service and make sure the consignee’s telephone number is accurate on the bill of lading.

What happens if no one is available to receive the shipment?
The driver may be unable to complete delivery and may return the freight to the terminal. Storage, redelivery, appointment, or related charges can apply. Contact the destination terminal promptly to reschedule and confirm that someone with authority and suitable unloading equipment will be present.

Can I change the Midwest Motor Express delivery address?
Address changes must be approved by the carrier and may require authorization from the shipper or freight-charge payer. A reconsignment, redelivery, or additional transportation fee may apply. Contact Customer Care immediately with the PRO number, original address, requested address, and reason for the change.

Can I schedule a Midwest Motor Express freight pickup online?
Yes. Customers can use the official AAA Cooper pickup-request page. Enter the requester’s information, pickup address, shipment details, requested date, available time, closing time, and any special instructions. Registered customers can sign in for account-based pickup tools.

How do I obtain proof of delivery?
Proof-of-delivery details may be available through shipment tracking or a registered AAA Cooper account. If the document is not shown online, contact Customer Care or the destination terminal with the PRO number. Request the delivery date, receiver’s name, delivery receipt, or signed proof-of-delivery document.

What should I do if my freight arrives damaged?
Inspect the freight before signing the delivery receipt. Record visible damage or missing pieces clearly on the receipt, take photographs, retain the packaging, and notify the shipper and carrier immediately. Signing without noting visible damage may make a claim more difficult. For concealed damage, report the issue as soon as it is discovered and preserve all evidence.

How do I file a lost or damaged freight claim?
Contact AAA Cooper Transportation for current claim instructions and required forms. A claim commonly requires the PRO number, bill of lading, freight invoice, purchase invoice showing the item’s value, delivery receipt, photographs, repair estimates, itemized loss calculation, and an explanation of the damage or shortage. Filing a claim does not automatically cancel unpaid freight charges.

What information should I provide when contacting Midwest Motor Express support?
Provide the PRO number, bill-of-lading number, shipper and consignee names, pickup and delivery addresses, pickup date, item count, freight description, account number if applicable, and a clear explanation of the request. For delivery problems, include the best telephone number, business hours, dock availability, and any appointment or liftgate requirements.

Does Midwest Motor Express offer guaranteed delivery?
Guaranteed or time-sensitive service availability depends on the route, shipment type, service requested, and current carrier rules. Standard transit times are estimates and should not automatically be treated as guarantees. Contact Customer Care before tendering the freight to confirm whether a guaranteed option is available and what conditions, exclusions, and fees apply.

Can Midwest Motor Express handle international shipments?
AAA Cooper Transportation offers international transportation solutions through direct services and partner companies, including options involving Canada, Mexico, Puerto Rico, and other global destinations. International shipments may require customs documentation, commercial invoices, customs brokers, and destination-specific arrangements. Contact the international-services department before scheduling the shipment.

Does Midwest Motor Express transport every type of item?
No. The carrier restricts or excludes certain commodities, including specified explosives, some poisonous or radioactive materials, currency, live animals, corpses, original works of art, and shipments requiring certain waste manifests. Hazardous, high-value, unusual, or temperature-sensitive freight should be reviewed with the carrier before pickup.

Summary
Midwest Motor Express was an established LTL freight carrier founded in 1918, but it transitioned to the AAA Cooper Transportation brand on January 1, 2026. Customers should now use AAA Cooper’s official website to track freight, request pickups, find terminals, review transit times, obtain delivery documents, and contact Customer Care about former Midwest Motor Express shipments.