Shaffer Trucking Tracking, Delivery & Contact Info

Shaffer Trucking is a major U.S. refrigerated carrier specializing in temperature-sensitive freight. Founded in Pennsylvania in 1937, the company originally became known for transporting products such as chocolate. Crete Carrier Corporation acquired Shaffer Trucking in 1974 and later combined it with Sunflower Carriers to build a large temperature-controlled transportation division. Today, Shaffer provides national, regional, dedicated, and local freight services throughout the continental United States.

How to Track Shaffer Trucking Package (Where is my Shaffer Trucking package?)

Track Shaffer Trucking Package & Parcel Here

Shaffer Trucking customers can track freight through Crete Carrier Corporation’s secure Freight Tracker portal using their assigned customer code, username, and password.

1. Open the official Crete and Shaffer Freight Tracker in your browser.
2. Enter the customer code assigned to your company.
3. Enter your Freight Tracker username and password.
4. Select the login option to open your customer shipment dashboard.
5. Locate the shipment using its order number, bill of lading number, pickup date, delivery date, origin, destination, or other available search information.
6. Click the relevant order number or BOL number to open the detailed shipment record.
7. Review the latest pickup, in-transit, appointment, arrival, unloading, and delivery information shown in the system.
8. Use the document or image option, when available, to view original paperwork or a signed bill of lading.
9. If you do not have login credentials, contact the Shaffer Trucking or Crete Carrier representative who arranged the load.
10. If the tracker does not show a recent update, call general customer service at 1-800-998-4095 or contact your assigned customer-service representative.

Unlike a small-parcel courier, Shaffer Trucking generally transports full truckload and temperature-controlled commercial freight. Therefore, the portal may require business customer credentials instead of accepting a public parcel tracking number.

Shaffer Trucking Delivery Times & Schedule

Shaffer Trucking operates national, regional, dedicated, and local transportation services throughout the lower 48 states. Delivery time depends on the shipment’s origin and destination, mileage, required temperature, appointment schedule, driver hours-of-service limits, weather, traffic, loading delays, and receiver availability. Many loads move continuously outside standard office hours, but pickup and delivery normally follow appointments arranged with the shipper and receiver. Dedicated or team-driver loads may move faster than standard solo-driver freight. Customers should use Freight Tracker or contact their assigned representative for the most reliable estimated delivery date and appointment time.

Shaffer Trucking Weekday Hours: Freight transportation operates according to scheduled pickup and delivery appointments Monday through Friday. Corporate customer-service and administrative availability may vary by department and terminal.

Shaffer Trucking Weekend Hours: Trucks may operate and complete scheduled deliveries on Saturdays and Sundays, but weekend pickup, receiving, terminal, maintenance, and office hours vary by location. Confirm weekend service before dispatching the shipment.

Shaffer Trucking Contact & Customer Service Info

Customers can contact Crete Carrier Corporation for Shaffer Trucking shipment assistance, sales questions, transportation claims, terminal information, or help accessing the freight-tracking system.

• Phone number: General inquiries: 1-800-998-4095; Sales: 1-800-998-8000; Transportation claims: 1-800-488-4671; Shaffer driver recruiting: 1-800-669-0322
• Email: Shaffer Trucking does not prominently publish one general customer-service email address. Use the official contact and transportation-inquiry page or contact your assigned representative.
• Mailing Address: Crete Carrier Corporation, 400 NW 56th Street, Lincoln, NE 68528, United States
• Shaffer Trucking Refrigerated Division Address: 6800 Carlisle Pike, Mechanicsburg, PA 17050, United States
• Social Medias: Facebook | LinkedIn | YouTube

Shaffer Trucking FAQ

Is there a Shaffer Trucking location or branch near me?
Crete Carrier Corporation maintains a nationwide network of terminals used by Crete Carrier and Shaffer Trucking. Visit the official Crete Carrier Corporation locations page to find terminal addresses and location-specific information. Contact the terminal before visiting because public access, freight receiving, maintenance, and administrative services vary.

Can Shaffer Trucking ship or deliver to a PO Box?
Generally, no. Shaffer Trucking transports commercial truckload freight that requires a physical pickup and delivery location accessible to a tractor-trailer. A PO Box cannot receive pallets, refrigerated trailers, or truckload shipments. Provide a complete street address, receiving hours, contact name, phone number, dock information, and appointment requirements.

Can I pick up a Shaffer Trucking package?
Customer pickup may be possible only when authorized in advance by Shaffer Trucking and the shipper. Freight cannot normally be collected from a terminal without an appointment, release authorization, suitable identification, and appropriate equipment. Contact your customer-service representative before traveling to a terminal or delivery facility.

What time does Shaffer Trucking open? (Shaffer Trucking Opening Hours)
Shaffer Trucking does not publish one universal opening time for every department and terminal. Freight operations may continue around the clock, while offices, shops, warehouses, and terminal services follow location-specific schedules. Call the corporate office or the relevant terminal to confirm current hours.

Does Shaffer Trucking deliver or pickup on Sunday or Saturday?
Yes, weekend transportation may be available when included in the load plan and accepted by the shipper and receiver. However, not every warehouse or customer facility receives freight on weekends. Saturday or Sunday appointments should be confirmed before the truck is dispatched.

Does Shaffer Trucking offer public package tracking?
Shaffer Trucking primarily handles commercial freight rather than ordinary consumer parcels. Its official Freight Tracker normally requires a customer code, username, and password. Individual consumers expecting goods carried on a Shaffer trailer may need to request updates from the seller, manufacturer, freight broker, or shipment coordinator.

Where can I find my Shaffer Trucking tracking number?
Look for the Shaffer or Crete order number, load number, shipment reference, purchase-order number, or bill of lading number on your shipping documents and confirmation emails. The reference required by Freight Tracker may differ from a parcel tracking number.

What should I do if Shaffer Trucking tracking is not updating?
First, confirm that the correct customer account and shipment reference were used. Tracking may temporarily remain unchanged while a truck is moving between reporting points. If the estimated appointment is approaching or the load appears delayed, contact your assigned representative or call 1-800-998-4095.

Can I track Shaffer Trucking freight with a bill of lading number?
Authorized customers can generally locate shipment details through Freight Tracker by opening an order or BOL record. The exact search options available depend on the customer account and system permissions.

Does Shaffer Trucking provide proof of delivery?
Proof-of-delivery documents may be available through Freight Tracker after delivery and document processing. Authorized users may also be able to view images of original signed bills of lading. Contact customer service if the document is missing or urgently required.

How long does Shaffer Trucking delivery take?
Transit time depends on mileage, route, service type, temperature requirements, pickup readiness, appointment availability, driver hours, traffic, and weather. A short regional load may arrive within one or two days, while a cross-country shipment can take several days. The scheduled delivery appointment is more reliable than a generic estimate.

Does Shaffer Trucking offer refrigerated shipping?
Yes. Refrigerated and temperature-controlled transportation is Shaffer Trucking’s primary specialty. It serves customers shipping food, confectionery products, beverages, produce, and other goods requiring controlled temperatures.

Can Shaffer Trucking transport frozen freight?
Shaffer Trucking operates refrigerated equipment capable of handling many chilled, frozen, and temperature-sensitive loads. The required temperature, product type, loading procedure, and trailer specifications must be arranged when the shipment is booked.

Does Shaffer Trucking deliver throughout the United States?
Shaffer Trucking serves customers throughout the continental United States, including national, regional, dedicated, and local routes. Contact the sales department to confirm service for a specific origin, destination, product, or temperature requirement.

Can residential customers book Shaffer Trucking?
Shaffer Trucking is primarily a business-to-business truckload carrier. Residential service is not comparable to home parcel delivery and may be impractical when the property lacks safe tractor-trailer access, unloading equipment, or an appropriate receiving area. Discuss special delivery requirements before booking.

What information should I provide when contacting Shaffer Trucking?
Provide the customer name, Shaffer or Crete order number, bill of lading number, pickup and delivery addresses, shipper and receiver names, appointment dates, product description, temperature requirement, and a clear explanation of the issue. For claims, keep photographs, invoices, inspection records, delivery documents, and damage details.

How do I report damaged, missing, or temperature-compromised freight?
Record the problem on the delivery receipt before signing whenever possible. Take photographs, preserve temperature records and packaging, notify the shipper immediately, and contact Crete Carrier Corporation’s Transportation Claims Department at 1-800-488-4671. Do not discard damaged products or packaging until claim instructions are received.

Can I change the delivery address after Shaffer Trucking has picked up the load?
Address changes require authorization and may create additional mileage, detention, redelivery, storage, or appointment charges. Contact your assigned representative immediately. Drivers and receivers should not independently redirect a shipment without approval from the responsible shipping parties.

What happens if the receiver misses the delivery appointment?
Shaffer Trucking may need to reschedule the appointment or hold the loaded trailer while new instructions are obtained. Additional detention, layover, redelivery, or storage charges may apply. The customer should contact Shaffer promptly to reduce further delay.

Is Shaffer Trucking the same as Crete Carrier?
Shaffer Trucking is part of Crete Carrier Corporation and operates as its refrigerated transportation division. Crete Carrier primarily handles dry-van freight, Shaffer specializes in temperature-controlled freight, and Hunt Transportation provides flatbed and specialized transportation. The companies share corporate resources, customer technology, terminals, and contact channels.

Summary
Shaffer Trucking is Crete Carrier Corporation’s refrigerated freight division, serving temperature-sensitive shippers throughout the continental United States. Authorized customers can monitor loads through the secure Crete and Shaffer Freight Tracker. For tracking access, appointment details, claims, proof of delivery, or service questions, contact the assigned representative or Crete Carrier’s corporate office.