Scanlog Tracking, Delivery & Contact Info

Scanlog is a Scandinavian logistics company that specializes in international freight and transport solutions by air, road, rail and sea. Founded in 2013, the company built its brand around “Responsible Logistics,” focusing on cost efficiency, reduced environmental impact and reliable customer service. Scanlog works with cross-border cargo, multimodal transport, courier solutions, customs-related support and door-to-door freight flows for businesses moving goods to, from and within Scandinavia.

How to Track Scanlog Package (Where is my Scanlog package?)

Track Scanlog Package & Parcel Here

Scanlog shipments can be tracked through ScanlogIn, the company’s customer portal for shipment visibility, ETAs, documents, invoices and transport updates.

1. Open Scanlog’s ScanlogIn page in your browser.
2. Click the login option or go directly to the ScanlogIn customer portal.
3. Sign in with the account details provided by Scanlog or your company’s logistics contact.
4. Search for your shipment using the booking reference, shipment number, container number, house bill, master bill, order reference or other reference provided on your Scanlog paperwork.
5. Review the shipment dashboard for current status, departure and arrival information, transport mode, ETA, ETD, documents and available shipment milestones.
6. If your shipment is not visible, double-check that the booking was made with Scanlog and that you are using the correct reference number.
7. For sea freight, check whether vessel, port, container or document updates are available in ScanlogIn.
8. For air, road, rail or courier shipments, review the latest checkpoint and contact your Scanlog representative if the status has not changed for longer than expected.
9. If you do not have ScanlogIn access, contact Scanlog through the official contact page and include your company name, shipment reference, origin, destination and expected delivery date.
10. For urgent delivery questions, use the Operator on Duty number listed by Scanlog: +46 10 188 79 00.

Scanlog Delivery Times & Schedule

Scanlog delivery times depend on the service type, origin, destination, customs requirements, carrier schedule, cargo type and transport mode. Air freight and courier solutions are usually the fastest options for urgent shipments, while road freight is commonly used for flexible door-to-door transport within Europe and Scandinavia. Rail and sea freight can be more cost-efficient for larger shipments but usually require longer lead times. Scanlog also handles multimodal shipments, so a delivery may include more than one transport method. For the most accurate delivery estimate, check ScanlogIn or contact Scanlog with your booking reference.

Scanlog Weekday Hours: Public office opening hours are not clearly listed on Scanlog’s website. ScanlogIn is available online for shipment visibility, and office/customer service support should be requested through the official contact page or local office number.

Scanlog Weekend Hours: Weekend office hours are not publicly listed. For urgent shipment support, Scanlog lists an Operator on Duty number: +46 10 188 79 00. Delivery or pickup availability on weekends depends on the booked service, route, carrier and prior arrangements.

Scanlog Contact & Customer Service Info

For tracking help, freight quotes, delivery questions or shipment changes, contact Scanlog through its official contact page or the nearest office.

Phone number: +46 8 444 74 40 Stockholm, +46 31 83 87 80 Gothenburg, +46 40 10 44 80 Malmö, +46 768 23 51 10 Skellefteå, +47 23 65 08 00 Oslo, Operator on Duty: +46 10 188 79 00
Email: General Sales: salesSE@scanlog.com, Norway Sales: salesNO@scanlog.com, Air Freight Export: airexport@scanlog.com, Air Freight Import: airimport@scanlog.com, Sea Freight Export: seaexport@scanlog.com, Sea Freight Import: seaimport@scanlog.com, Freight Quotes: price@scanlog.com, Contact Form: Scanlog Contact Page
Mailing Address: Stockholm office: Infra City, Kanalvägen 7, 194 61 Upplands Väsby, Sweden
Social Medias: Facebook, Instagram, LinkedIn

Scanlog FAQ

Is there a Scanlog location or branch near me?
Yes, Scanlog lists offices in Sweden and Norway, including Stockholm, Gothenburg, Malmö, Skellefteå and Oslo. You can view the official office list and contact options on the Scanlog contact page. Scanlog is mainly a freight and logistics provider, so it is not the same as a retail parcel shop network.

Can Scanlog ship or deliver to a PO Box?
Scanlog mainly handles freight, cargo and business logistics, so a physical delivery address is usually required for door-to-door shipments. PO Box delivery may not be suitable for large freight, customs-controlled cargo, palletized goods or shipments requiring signature, loading access or consignee coordination. Contact Scanlog before booking if the destination address is a PO Box.

Can I pick up Scanlog package?
Pickup may be possible only if it is arranged with Scanlog or the carrier handling the transport. Because Scanlog manages freight and multimodal logistics rather than a standard public parcel counter network, you should not go to an office or warehouse without confirmation. Contact Scanlog with your shipment reference and ask whether pickup, terminal collection or delivery appointment options are available.

What time does Scanlog open? (Scanlog Opening Hours)
Scanlog does not clearly publish standard office opening hours on its main contact page. For routine support, use the contact form, email the relevant department or call the nearest Scanlog office during normal local business hours. For urgent shipment issues, Scanlog lists an Operator on Duty number: +46 10 188 79 00.

Does Scanlog deliver or pickup on Sunday or Saturday?
Weekend delivery or pickup depends on the booked service, transport mode, location, carrier availability and any special arrangements made in advance. Air freight, courier solutions and urgent transport may have different availability than regular road, rail or sea freight. Contact Scanlog before the weekend if your shipment requires special timing.

Why is my Scanlog tracking not updating?
Tracking may not update immediately if the shipment is waiting for pickup, in customs, traveling between hubs, moving by sea or rail, or awaiting carrier checkpoint updates. Freight tracking is often milestone-based rather than minute-by-minute. If the status has not changed and the delivery date is close, contact Scanlog with your shipment reference.

What information do I need when contacting Scanlog about a shipment?
Prepare your shipment reference, booking number, container number, bill of lading, airway bill, invoice reference, origin, destination, sender name, receiver name and a short description of the issue. The more details you provide, the easier it is for Scanlog to locate your shipment and provide an accurate update.

Does Scanlog offer international shipping?
Yes. Scanlog specializes in international transport and cross-border logistics by air, road, rail and sea. The company also offers multimodal solutions, courier services for smaller urgent shipments and special project logistics for complex cargo.

Does Scanlog handle customs clearance?
Scanlog’s logistics work includes documentation and transport coordination, and its about page describes responsibility for physical flows, information flows and financial flows. For a specific customs clearance request, contact Scanlog directly because requirements depend on cargo type, destination country, shipper documents and import/export rules.

What is ScanlogIn?
ScanlogIn is Scanlog’s customer platform for shipment visibility. Customers can use it to follow shipments, check ETAs and ETDs, manage shipment information, access documents, view invoices and monitor current and past shipments in one place.

Can Scanlog handle urgent shipments?
Yes, Scanlog offers air freight service levels and courier solutions for smaller shipments that need to arrive quickly. For sensitive or urgent cargo, Scanlog also mentions On Board Courier hand-carry service. Contact Scanlog with the shipment size, deadline, route and special handling needs.

Who should I contact for a Scanlog freight quote?
Use the official contact page or email price@scanlog.com for freight quotes. Include origin, destination, cargo dimensions, weight, number of packages or pallets, required delivery date, cargo type and whether you need air, sea, road, rail or courier service.

Summary
Scanlog is a Scandinavian freight and logistics company focused on responsible international transport by air, road, rail and sea. Tracking is handled through ScanlogIn, while delivery times depend on service type, route and cargo requirements. For the fastest help, use the official contact page, local office numbers or Operator on Duty.