Nasco Express Tracking, Delivery & Contact Info

Nasco Express is a Vietnamese courier and logistics brand operated by Nasco Logistics Joint Stock Company. Nasco Logistics was officially established on March 1, 2016 after separating from Noi Bai Airport Services Joint Stock Company, while the Nasco Express brand has operated in express delivery since 1993. Today, it provides domestic courier, urgent delivery, airport-connected shipping, COD, and international parcel services.

How to Track Nasco Express Package (Where is my Nasco Express package?)

Track Nasco Express Package & Parcel Here

You can track a Nasco Express package online by entering your tracking number on the official Nasco Express website or by using the Nasco Express mobile app.

1. Open Nasco Express’s official tracking page in your browser.
2. Look for the Tra cứu vận đơn or tracking section on the homepage.
3. Enter your Nasco Express tracking number exactly as shown on your receipt, shipping label, app order page, or seller confirmation.
4. Click the tracking/search button to load the latest available shipment information.
5. Review the tracking result for pickup, processing, transit, branch movement, out-for-delivery status, delivery attempt, and final delivery confirmation.
6. If the tracking number does not work, check for typing mistakes, extra spaces, missing digits, or a newly created shipment that has not yet been scanned into the system.
7. You can also download and use the Nasco Express app from Google Play or the Apple App Store to track orders, create shipment requests, and manage delivery information.
8. If the tracking result has not updated for more than 24–48 hours, contact Nasco Express customer service with your tracking number, sender name, receiver name, phone number, and shipping date.
9. For urgent packages, airport-connected shipments, or business shipments, call the hotline and ask the support team to check the shipment directly in their internal system.
10. If your parcel was sent through a marketplace, online shop, or third-party seller, confirm that the tracking number is a Nasco Express tracking number and not a seller order ID.

Nasco Express Delivery Times & Schedule

Nasco Express delivery time depends on the service used, origin, destination, package type, pickup time, and whether the shipment travels by air, road, or a mixed route. Its urgent express service can move parcels to many major provincial and city centers in about 12–15 hours, while direct-flight express service may take about 12–24 hours depending on the destination. Economy and inter-provincial services can take longer. Nasco Express says it delivers across all 63 provinces/cities in Vietnam and also supports international shipping to many countries and territories.

Nasco Express Weekday Hours: Many branches operate Monday to Saturday, commonly around 7:30 AM–7:00 PM, but hours vary by branch. Nasco Express also lists general customer support as 24/7.

Nasco Express Weekend Hours: Some Nasco Express branches open on Saturday and selected branches also open on Sunday, often with shorter Sunday hours such as 7:30 AM–5:00 PM or 7:30 AM–6:00 PM. Always check your local branch before visiting.

Nasco Express Contact & Customer Service Info

For tracking problems, delivery questions, pickup requests, branch information, complaints, or app support, contact Nasco Express through its hotline, regional numbers, email, or contact page.

• Phone number: 1900 1106
• Regional phone numbers: Northern branch: 024 7109 6666; Central branch: 0236 7109 666; Southern branch: 028 7109 6666
• Email:
• Mailing Address: Số 24 ngõ 158 Nguyễn Sơn, Quận Long Biên, Thành phố Hà Nội, Vietnam
• Contact Page: Nasco Express Contact Page
• Branch Network: Nasco Express Branch Network
• Social Medias: Facebook | Zalo OA

Nasco Express FAQ

Is there a Nasco Express location or branch near me?
Yes. You can use the official Nasco Express branch network page to find branches and offices. The page lets you search by region, city/province, and branch name. If your city is not listed clearly, call 1900 1106 for the nearest service point.

Can Nasco Express ship or deliver to a PO Box?
Nasco Express focuses on courier delivery to receiver addresses, branches, airports, and serviceable locations. PO Box delivery is not clearly listed as a standard option on the official pages. If you need delivery to a PO Box, contact Nasco Express before shipping to confirm whether that address can be served.

Can I pick up Nasco Express package?
In many cases, customers may be able to coordinate pickup at a Nasco Express branch or service point, especially after a failed delivery attempt or when requested through customer service. Bring your tracking number, phone number, and a valid ID. Call the branch or hotline first to confirm the parcel is available for pickup.

What time does Nasco Express open? (Nasco Express Opening Hours)
Nasco Express states general support is available 24/7, but individual branch hours vary. Many branches open around 7:30 AM or 8:00 AM and close between 5:00 PM and 7:00 PM. Some major branches stay open later. Check the official branch network page for the exact office you plan to visit.

Does Nasco Express deliver or pickup on Sunday or Saturday?
Yes, some Nasco Express services and branches operate on weekends. Several branches list Saturday hours, and some branches list Sunday hours. Nasco Express also promotes urgent support and delivery services that may operate outside standard weekday schedules. Weekend service depends on location, service type, and shipment destination.

Why is my Nasco Express tracking number not working?
A tracking number may not work if it was entered incorrectly, the shipment was just created, the package has not received its first scan, or the seller gave you an internal order ID instead of a courier tracking number. Try again later and contact customer service if there is still no result.

How long does Nasco Express take to deliver?
Delivery time depends on the service. Urgent express service may take around 12–15 hours to many major centers, direct-flight express can take about 12–24 hours depending on destination, and road or economy services usually take longer. International delivery depends on destination country, customs clearance, airline schedules, and partner networks.

Does Nasco Express offer international shipping?
Yes. Nasco Express offers international express services for documents, parcels, goods, and commercial shipments. The company says it can support delivery to more than 220 countries and territories through its international delivery network and logistics partners.

Does Nasco Express offer COD or cash on delivery?
Yes. Nasco Express provides COD services where the courier can collect payment from the receiver and return the collected amount to the sender. This is useful for online sellers, small businesses, and e-commerce orders.

What should I do if my Nasco Express package is delayed?
First, check the tracking result for the latest scan. Delays can happen because of missed pickup, weather, flight delays, address problems, customs, holidays, or delivery attempts. If there is no update for a long time, contact Nasco Express with your tracking number, sender details, receiver details, and shipment date.

What should I do if Nasco Express says delivery was attempted?
Check your phone for missed calls, confirm the receiver address, and contact the local branch or hotline. You may be able to arrange a re-delivery or pick up the parcel at the nearest Nasco Express office.

Can Nasco Express ship valuable items?
Yes. Nasco Express lists high-value parcel express and declared-value/insurance-related services. If you are sending electronics, jewelry, business documents, or other valuable goods, ask Nasco Express about packaging rules, declared value, insurance, and compensation policy before shipping.

Does Nasco Express provide packaging services?
Yes. Nasco Express provides packaging-related support and has packing guidance for customers. Proper packaging is important for fragile goods, food items, electronics, documents, and high-value parcels.

Does Nasco Express deliver food or special products?
Nasco Express promotes urgent shipping for many goods, including food, plants, documents, and specialty products. However, accepted items may depend on route, packaging, temperature sensitivity, airline rules, and legal restrictions. Contact Nasco Express before sending perishable, fragile, or restricted items.

How do I contact Nasco Express about a complaint?
You can call 1900 1106, email , or use the official contact page. Include your tracking number, photos if relevant, shipment date, sender/receiver details, and a short explanation of the issue.

Summary
Nasco Express is a long-running Vietnamese courier and logistics brand offering domestic express delivery, urgent shipping, road cargo, airport-connected delivery, COD, and international parcel services. For the fastest help, track through the official website and contact 1900 1106 with your tracking number.