Allen Lund Company Tracking, Delivery & Contact Info

Allen Lund Company is a family-owned transportation brokerage and third-party logistics provider founded by Allen and Kathie Lund in Los Angeles in 1976. Beginning with one office near the Los Angeles produce market, the company expanded into a nationwide and international freight network. It now arranges truckload, refrigerated, dry-van, flatbed, less-than-truckload, intermodal, produce, expedited, and international transportation services for shippers and carriers.

How to Track Allen Lund Company Package (Where is my Allen Lund Company package?)

Track Allen Lund Company Package & Parcel Here

Allen Lund Company customers can track active freight through the official Shipper Visibility portal or request a status update directly from their assigned broker or office.

1. Open the official Allen Lund Company Shipper Visibility portal in your browser.

2. Enter the username and password associated with your Allen Lund Company shipper account.

3. Click the login button to access your active and recently completed shipments.

4. Locate the shipment using the Allen Lund load number, customer order number, purchase order number, pickup reference, bill of lading number, or other available shipment reference.

5. Open the shipment record to review the current load status, scheduled pickup, carrier information, origin, destination, appointment details, and expected delivery information.

6. Check the tracking activity for dispatch confirmation, arrival at the pickup location, loading, departure, in-transit updates, delivery arrival, unloading, and completion.

7. Review any available shipment documents. Depending on the load and account permissions, the portal may provide access to the bill of lading, proof of delivery, rate-related documents, or other load records.

8. Allen Lund Company may use mobile tracking, electronic logging device integration, location-sharing applications, telephone check calls, or carrier updates to monitor a truck while it is in transit.

9. If the shipment does not appear, verify that you are using the correct shipper account and that the load has already been tendered and entered into Allen Lund Company’s system.

10. Contact your assigned Allen Lund Company broker when the portal shows an outdated location, missed appointment, temperature concern, route disruption, or other urgent issue.

11. Provide the Allen Lund load number, pickup number, purchase order, shipper name, consignee name, origin, destination, pickup date, and expected delivery date when requesting assistance.

12. Carriers working on an Allen Lund load can use the official Allen Lund Company Carrier Portal for applicable load, document, compliance, and account functions.

13. When a load is being monitored through a third-party tracking service, the driver may receive a text message or application request asking for temporary location access. The driver should follow the approved instructions associated with the Allen Lund load.

14. If a mobile tracking request does not work, the carrier or driver should contact the Allen Lund broker rather than ignoring the request. Manual check calls may be required when automatic tracking is unavailable.

15. After delivery, check the portal for final delivery status and proof of delivery. Some documents may not appear until the carrier uploads them and Allen Lund Company completes its document review.

Allen Lund Company is primarily a freight broker and logistics provider, not a conventional small-parcel courier. Tracking normally relates to a truckload, refrigerated load, LTL shipment, flatbed load, intermodal move, or international freight shipment rather than an individual consumer parcel. Access to detailed tracking is generally limited to registered customers, approved carriers, and authorized shipment contacts.

Allen Lund Company Delivery Times & Schedule

Allen Lund Company delivery times depend on the freight mode, distance, equipment type, pickup appointment, delivery appointment, carrier availability, weather, traffic, cargo requirements, and receiving-facility schedule. A regional truckload may arrive within one or two business days, while a cross-country shipment commonly requires several days. LTL, intermodal, consolidated, refrigerated, oversize, and international freight can take longer. Delivery dates are normally established when the load is booked, but they may change because of loading delays, driver-hours limits, road closures, mechanical problems, customs processing, port congestion, or consignee availability.

Allen Lund Company Weekday Hours: Most Allen Lund Company administrative and branch offices operate during standard local business hours Monday through Friday. Exact opening and closing times vary by office. Brokers and account contacts may remain available outside regular hours for active loads, urgent delivery issues, missed appointments, temperature-sensitive freight, and other time-critical transportation matters.

Allen Lund Company Weekend Hours: Regular branch-office service may be reduced on Saturday and Sunday, but freight transportation can continue throughout the weekend. Allen Lund Company states that brokers are available by telephone, mobile phone, or email 24 hours a day, seven days a week for additional load information. Weekend pickup and delivery still depend on the shipper, receiver, warehouse, carrier, and appointment schedule.

Delivery estimates commonly vary by shipment type:

Regional truckload: A shipment moving within the same state or neighboring states may arrive the same day, the next day, or within several business days, depending on mileage and appointment times.

Long-distance truckload: Cross-country freight often requires several days. Team-driver or expedited service may reduce transit time when it is available and arranged in advance.

Refrigerated and produce freight: Temperature-controlled loads may move on strict pickup and delivery schedules because freshness, temperature, shelf life, and receiver appointments are important.

Less-than-truckload freight: LTL shipments may pass through one or more terminals and can require several business days. Transit time varies by carrier, lane, service level, and whether the shipment requires a delivery appointment.

Flatbed and oversized freight: Delivery may take longer when special equipment, permits, escorts, tarping, loading assistance, or route restrictions are involved.

Intermodal freight: Transit depends on rail schedules, terminal processing, chassis availability, drayage capacity, and final-delivery appointments.

Expedited freight: Expedited ground or air services may provide faster transportation for urgent shipments, but exact timing depends on equipment availability, flight schedules, distance, and cargo restrictions.

International freight: International delivery may take several days or several weeks depending on air, ocean, road, or multimodal service. Customs clearance, port handling, documentation, inspections, and overseas delivery arrangements can extend the schedule.

Pickup appointments: Drivers should arrive according to the scheduled appointment or facility instructions. Late arrival can result in rescheduling, detention, rejected loading, or additional charges.

Delivery appointments: Many commercial receivers require a confirmed appointment. Arriving early does not guarantee immediate unloading, especially at distribution centers and grocery warehouses.

Allen Lund Company Contact & Customer Service Info

Allen Lund Company provides support through its headquarters, nationwide offices, assigned freight brokers, carrier resources department, shipper portal, and specialized transportation divisions.

• Phone number: 800-404-5863
• Carrier general questions: 800-777-6142
• Carrier Resources: 800-811-0083
• International Services: 800-644-5863
• Logistics and LTL Services: 800-444-5322
• Email: Use the office-specific email links on the official Allen Lund Company contact page. Carriers may also email [carrierresources@allenlund.com](mailto:carrierresources@allenlund.com) for carrier-resource assistance.
• Mailing Address: Allen Lund Company, 4529 Angeles Crest Highway, La Cañada, CA 91011, United States
• Contact Page: Allen Lund Company Offices and Contact Information
• Social Medias: X/Twitter, LinkedIn, and the official YouTube channel.

For the fastest assistance, contact the Allen Lund branch or broker named on the rate confirmation, load tender, dispatch paperwork, bill of lading, or customer account. Allen Lund operates multiple offices, and each office may manage its own loads, carriers, appointments, and customer relationships.

When contacting support, provide the Allen Lund load number, customer order number, bill of lading, purchase order, pickup number, shipper, consignee, origin, destination, commodity, equipment type, pickup appointment, delivery appointment, carrier name, driver name, tractor number, trailer number, and a clear explanation of the problem.

Allen Lund Company FAQ

Is there an Allen Lund Company location or branch near me?
Allen Lund Company operates offices in numerous U.S. cities and also has international and Canadian operations. Use the official Allen Lund Company office directory to locate the nearest branch, view its address, obtain the local or toll-free telephone number, and access the office’s email contact option.

Can Allen Lund Company ship or deliver to a PO Box?
Allen Lund Company mainly arranges commercial freight transportation using trucks, rail, air, and ocean services. These shipments normally require a physical pickup and delivery address with suitable access for the assigned vehicle. Delivery to a PO Box is generally not available unless a separate postal or parcel carrier handles the final stage. Confirm the destination requirements before booking.

Can I pick up an Allen Lund Company package?
Pickup may be possible only when the shipper, receiver, Allen Lund broker, and carrier authorize it. Because Allen Lund Company arranges freight rather than operating consumer pickup counters, customers should not visit a terminal, warehouse, or carrier yard without confirmation. Ask where the freight is located, whether it has been released, and which identification and documents are required.

What time does Allen Lund Company open? (Allen Lund Company Opening Hours)
Office hours vary by branch and local time zone. Most administrative offices operate during regular weekday business hours, but individual brokers may provide after-hours assistance for active shipments. Consult the appropriate office page or contact the broker listed on the load documents for exact opening hours.

Does Allen Lund Company deliver or pickup on Sunday or Saturday?
Yes, weekend transportation may be arranged when the carrier, shipper, receiver, and facility schedules permit it. Many trucks continue moving on Saturdays and Sundays, and some warehouses operate seven days a week. However, weekend appointments are not automatic and should be confirmed before dispatch.

Is Allen Lund Company a courier?
No. Allen Lund Company is primarily a transportation broker and third-party logistics provider. It arranges freight movement through qualified motor carriers and other transportation providers rather than operating like a conventional parcel courier with neighborhood delivery vans.

Does Allen Lund Company own the trucks used for delivery?
Allen Lund Company generally acts as a freight broker and logistics coordinator, arranging transportation with contracted motor carriers. The truck, driver, tractor, and trailer are commonly operated by an independent carrier selected and approved for the shipment.

What services does Allen Lund Company provide?
Allen Lund Company arranges truckload, refrigerated, produce, dry-van, flatbed, oversized, less-than-truckload, intermodal, expedited ground, air cargo, ocean freight, international forwarding, perishable logistics, transportation-management, and supply-chain services. Availability depends on the origin, destination, commodity, equipment, and customer requirements.

Does Allen Lund Company handle refrigerated freight?
Yes. Refrigerated and produce transportation are important parts of Allen Lund Company’s business. Customers should specify the required trailer temperature, precooling instructions, continuous or start-stop operation, loading temperature, pulp-temperature requirements, sanitation standards, and temperature-reporting expectations when booking.

Can Allen Lund Company transport fresh produce?
Yes. Allen Lund Company began near the Los Angeles produce market and has extensive experience arranging refrigerated produce transportation. Shippers should provide accurate commodity, packaging, temperature, ventilation, loading, inspection, and delivery requirements.

Does Allen Lund Company offer less-than-truckload shipping?
Yes. ALC Logistics provides LTL transportation and related logistics services. LTL shipments may be suitable when the freight does not require an entire trailer. Pricing and transit depend on the freight class, dimensions, weight, accessorial requirements, origin, destination, and selected carrier.

Does Allen Lund Company offer international shipping?
Yes. Allen Lund Company’s International Division provides international freight-forwarding, air-cargo, less-than-container-load, full-container-load, and related transportation-management services. It also arranges transportation involving Canada, Mexico, Alaska, Hawaii, Puerto Rico, and overseas destinations.

How do I request an Allen Lund Company shipping quote?
Visit the official Allen Lund Company website and use the request-a-quote option, contact the nearest branch, or call the appropriate service division. Provide the origin, destination, commodity, weight, dimensions, pallet count, equipment type, pickup date, delivery requirements, and any special instructions.

Why is my Allen Lund Company tracking not updating?
Tracking may pause because the driver has poor cellular coverage, location permission has been disabled, the truck’s electronic tracking connection is unavailable, the carrier has not completed a check call, or the load is waiting at a facility. Contact the assigned broker when the last update is older than expected or an appointment may be affected.

Why can’t I log in to the Allen Lund Shipper Visibility portal?
Confirm that you are using the correct username and password and that your shipper profile has been activated. Clear the browser cache, try a supported browser, and check whether your company uses a shared or individual account. Contact your Allen Lund representative when password recovery or account activation is required.

Can anyone use the Allen Lund tracking portal?
No. Detailed shipment visibility is generally restricted to authorized customers and account users. A person receiving goods may need to request an update from the seller, shipper, consignee, or Allen Lund contact rather than creating a public tracking search.

Where can carriers log in?
Approved carriers can use the official Allen Lund Company Carrier Portal. Carrier Portal access may be used for applicable load, documentation, compliance, account, and operational functions. Login assistance is available through Allen Lund’s Carrier Resources or compliance contacts.

How do I become an Allen Lund Company carrier?
Visit the official Allen Lund Company carrier-registration page and complete the required qualification process. Carriers must satisfy Allen Lund’s authority, insurance, safety, identity, equipment, and compliance requirements before receiving loads.

How do carriers find available Allen Lund loads?
Approved carriers can search available opportunities through Allen Lund’s carrier resources and load-board tools. Carriers may also contact individual offices that post available lanes. Load availability changes frequently and does not guarantee assignment.

What is an Allen Lund load number?
The load number is the reference Allen Lund Company assigns to a booked shipment. It helps the broker, carrier, shipper, receiver, accounting team, and support staff identify the correct transportation record. Keep it available when calling about tracking, appointments, documents, payment, or claims.

What is the difference between a load number and a bill of lading number?
The Allen Lund load number identifies the shipment within Allen Lund Company’s system. The bill of lading number appears on the transportation document issued for the cargo. A shipment may also have purchase-order numbers, pickup numbers, delivery numbers, carrier references, or customer order numbers.

What does “dispatched” mean?
“Dispatched” generally means a carrier and driver have been assigned and given instructions for the load. It does not necessarily mean the truck has arrived at the shipper or that the freight has been loaded.

What does “arrived at shipper” mean?
This status indicates that the driver has reached the pickup facility. The truck may still be waiting for a dock, completing check-in, undergoing inspection, or waiting for the cargo to become ready.

What does “loaded” mean?
“Loaded” means the freight has been placed on the trailer or other transport equipment. The driver may still need shipping documents, a seal, weight verification, temperature confirmation, or permission to depart.

What does “in transit” mean?
“In transit” means the load is moving between the origin and destination or progressing through the transportation network. It may also include required rest periods, fuel stops, relay points, terminals, rail ramps, ports, or intermediate facilities.

What does “arrived at consignee” mean?
This means the driver has reached the delivery facility. The load may still be waiting for check-in, a dock assignment, unloading, inspection, counting, temperature verification, or signed delivery paperwork.

What does “delivered” mean?
“Delivered” generally indicates that the freight was unloaded or accepted at the destination. Final proof of delivery may not become available until the driver or carrier uploads the signed document and it is processed.

What is proof of delivery?
Proof of delivery is evidence that the shipment reached the destination. It may include a signed bill of lading, delivery receipt, receiving stamp, electronic signature, date, time, quantity notation, exception report, or other acknowledgment from the consignee.

How do I get proof of delivery from Allen Lund Company?
Authorized customers should check the Shipper Visibility portal or contact the assigned broker. Carriers should upload the signed proof of delivery according to their load instructions. Document availability may be delayed until the paperwork is received and reviewed.

What should I do when a driver is late for pickup?
Contact the assigned Allen Lund broker immediately. Provide the load number, appointment time, driver’s current location, estimated arrival time, and reason for the delay. Early notification gives the broker an opportunity to contact the shipper and protect the appointment.

What should I do when a delivery will be late?
Notify Allen Lund Company before the appointment whenever possible. Include the load number, current location, updated estimated arrival, reason for the delay, remaining driving hours, traffic or weather conditions, and any assistance required.

Can I change the pickup or delivery appointment?
Appointment changes may be possible, but they must be coordinated through Allen Lund Company and approved by the affected facility. Drivers and carriers should not independently change an appointment when the load instructions require broker authorization.

Can I change the delivery address after pickup?
A destination change requires authorization from the customer and Allen Lund Company. The carrier must receive updated written instructions before proceeding. Additional mileage, fuel, tolls, waiting time, permits, or other charges may apply.

What is detention?
Detention is additional waiting time at a shipper or receiver beyond the allowance specified in the rate confirmation or transportation agreement. Drivers should report arrival and departure times, obtain signatures when possible, and follow Allen Lund’s instructions for requesting detention.

What is a lumper fee?
A lumper fee is a charge for third-party loading or unloading labor, commonly at warehouses and grocery distribution centers. The carrier should contact the Allen Lund broker for authorization and retain the receipt according to the load instructions.

What should I do if the freight is damaged?
Document the damage immediately with photographs and written notes. Do not discard packaging or alter the load unnecessarily. Notify the Allen Lund broker, shipper, and receiver, record exceptions on the delivery paperwork, and follow the instructions provided for inspection, salvage, redelivery, or claims.

What should I do if freight is missing?
Compare the delivered quantity with the bill of lading, packing list, pallet count, seal record, and receiving documents. Record the shortage before leaving the facility, take photographs when relevant, and notify Allen Lund Company immediately.

What should I do if the trailer seal is broken or incorrect?
Do not open, replace, or ignore an unexpected seal issue without instructions. Contact the Allen Lund broker and facility representative, photograph the seal and trailer doors, document the seal numbers, and follow the shipper’s security and claims procedures.

What should a refrigerated driver do if the temperature is incorrect?
Contact the Allen Lund broker immediately. Verify the reefer set point, operating mode, fuel level, return-air temperature, supply-air temperature, trailer condition, and any available temperature records. Do not change the set point or reject the load unless authorized or required for safety.

Does Allen Lund Company provide 24/7 shipment support?
Allen Lund Company states that brokers are available by telephone, mobile phone, and email 24 hours a day, seven days a week for additional load information. Customers and carriers should use the contact information supplied by the office or broker managing the load.

How do I report suspected freight fraud?
Contact Allen Lund Company immediately using a verified office or carrier-resource telephone number. Do not rely solely on contact details contained in a suspicious email. Preserve the email, rate confirmation, telephone numbers, documents, IP information, and other evidence.

How can I verify that an Allen Lund load offer is legitimate?
Confirm the load through Allen Lund Company’s official carrier systems or call the office using a number published on Allen Lund Company’s official website. Be cautious when email domains, payment instructions, telephone numbers, or documents do not match verified company information.

Does Allen Lund Company transport hazardous materials?
Certain Allen Lund offices and qualified carriers may arrange hazardous-material transportation when all regulatory, equipment, insurance, documentation, driver-qualification, and routing requirements are satisfied. Hazardous materials must be disclosed accurately before booking.

Does Allen Lund Company handle oversized freight?
Yes, flatbed and over-dimensional transportation may be available. The shipper must provide accurate dimensions, weight, loading method, securement needs, crane or forklift requirements, and route details. Permits, escorts, and special equipment may be necessary.

Can Allen Lund Company arrange expedited delivery?
Yes. Expedited ground and air options may be available for urgent dry or refrigerated freight. Availability and pricing depend on the shipment size, distance, equipment, driver capacity, airport access, cargo restrictions, and required delivery time.

Does Allen Lund Company offer shipment documents online?
Authorized shipper users may be able to access load-specific documents through the Shipper Visibility portal, including proof of delivery and bill-of-lading records. Document availability depends on the shipment status, account setup, and whether the carrier has submitted the paperwork.

What information should I include when contacting Allen Lund Company support?
Include the Allen Lund load number, customer order number, bill of lading, purchase order, pickup number, shipper and consignee names, origin, destination, commodity, equipment type, carrier, driver, tractor, trailer, pickup time, delivery time, current location, and a concise description of the issue. Include documents and photographs when relevant.

Summary
Allen Lund Company is a transportation broker and logistics provider that arranges truckload, refrigerated, produce, LTL, flatbed, intermodal, expedited, and international freight. Authorized shippers can track loads through the official Shipper Visibility portal, while carriers use the Carrier Portal and communicate with the assigned broker. Delivery schedules and office hours vary, but support for active loads may be available around the clock.