Dawn Wing Tracking, Delivery & Contact Info

About Dawn Wing

A division of DPD Laser, Dawn Wing Global Express is one of the leading and most efficient delivery companies in South Africa, offering urgent delivery services of documents, letters, and parcels up to 30 kg. The company proudly serves B2B and B2C clients locally and internationally.

Dawn Wing is a Universal Postal Union (UPU) member and has an international partner to diversify its footprint to cater to the ever-growing distribution requirements. Dawn Wing continuously improves its services and delivery processes with the help of innovative technology to elevate the customer experience. For instance, you can create an account, track the parcel, or log into the sales zone or agent’s portal.

How to Track Dawn Wing Package (Where is my Dawn Wing package?)

Track Dawn Wing Package & Parcel Here

When you send a delivery via Dawn Wing, the company attaches the Waybill to the item. The document contains the information necessary for the delivery, standard conditions, and proof of payment. Next, you sign the Waybill, and a Waybill number is given as a tracking number.

Next, you can enter the Waybill on the website to track the parcel’s current location. Also, you’ll find out other details, such as the tentative delivery time. This way, the receiver doesn’t have to wait for the parcel.

You can log into the customer zone for online tracking, online quotations, ordering, logistics reports, billing, and delivery information.

Dawn Wing Delivery Times & Schedule

The time-definite delivery offered by Dawn Wing ensures your parcel reaches its destination on time. Dawn Wing is closed on Sundays and Public holidays. Also, the company operates from 0800 to 1700 hours from Monday to Friday and from 0800 to 1200 hours on Saturday.

The Domestic Road freight service is for the heavier and non-urgent parcels, and the delivery time is between 48 to 96 hours. Alternatively, the Next Dat service ensures the package delivers in 24 to 48 hours. You can also send essential documents weighing less than 5 kg internationally.

Finally, you can use the Overnight service to send the documents within 48 hours anywhere in South Africa. Similarly, the same-day express service facilitates the customers’ documents to major centers in South Africa on the same day as the collection, irrespective of weekday or weekend. However, the company doesn’t operate on Sundays.

Dawn Wing Contact & Customer Service Info

Dawn Wing values the opinion of its customers and takes all the necessary steps to resolve their issues at the earliest. You can contact the customer care staff via the following media if you have any complaints or suggestions. You can also navigate to the customer zone and create an account to submit online queries.

Phone Number: You can talk to one of the customer care representatives on 010 600 2323.
Email: If you wish to raise an issue with the delivery, send a query, or suggest, you can email info@dawnwing.co.za.
Mailing Address: The head office is in Johannesburg, 107 Andre Greyvenstein Avenue, Isando, 1600.
Social Media: You can follow Dawn Wing on Twitter or Facebook to learn about the delivery network and other updates.

Dawn Wing FAQ

Can I pick up the Dawn Wing package or parcel?
Dawn Wing offers multiple delivery services, such as overnight, same-day, next-day, and road freight, to ensure door-to-door service. Hence you don’t need to go to the nearest branch to collect the parcel.

Is there a Dawn Wing location or branch near me?
You can use the Dawn Wing locator that allows you to navigate the map to find the nearest branch. You can find branches in Mbombela, Bloemfontein, Johannesburg, Witbank, Pretoria, and many other.

Can Dawn Wing ship or deliver to a PO Box?
You can call the helpline to talk to a customer care presentative to learn if Dawn Wing delivers to a PO Box on weekdays or weekends.