DSV Tracking, Delivery & Contact Info

DSV is a Danish global transport and logistics company offering road, air, sea, rail, customs, warehousing, and supply-chain services. The company began in 1976 when Leif Tullberg and nine independent Danish trucking companies formed De Sammensluttede Vognmænd af 13-7 1976 A/S. Since then, DSV has grown through organic expansion and major acquisitions into one of the world’s largest freight and logistics providers, serving businesses across many countries.

How to Track DSV Package (Where is my DSV package?)

Track DSV Package & Parcel Here

You can track a DSV shipment online using the official DSV Track & Trace tool with your shipment, booking, reference, waybill, or transport document number.

1. Open DSV’s official Track & Trace page in your browser.

2. Enter your DSV shipment number, booking number, customer reference number, waybill number, or other tracking reference exactly as it appears on your shipping document, email, invoice, or label.

3. Click the tracking/search option to load the latest available shipment information.

4. Review the shipment status carefully. DSV tracking may show pickup, booking received, departed terminal, arrived terminal, customs activity, in transit, out for delivery, delivered, or proof-of-delivery details when available.

5. If the tracking page does not recognize the number, check for spaces, missing letters, or incorrect characters. Some DSV shipments are freight shipments, so the number may be called a shipment reference, consignment number, booking number, or customer reference instead of a parcel tracking number.

6. If you are a registered DSV customer, log in to myDSV for more detailed shipment visibility, booking tools, document handling, and shipment management.

7. If your shipment was handled by DB Schenker or another DSV-connected service, use the tracking option shown on the DSV page or contact your local DSV office for the correct tracking route.

8. If tracking has not updated, allow time for the shipment to be scanned at the next DSV office, terminal, warehouse, port, airport, or delivery partner facility. Freight shipments may not update as often as small-parcel courier deliveries.

9. If the shipment shows delivered but you cannot find it, check your receiving dock, front desk, mailroom, warehouse team, building security, delivery notes, and proof-of-delivery details before contacting DSV.

10. For missing, delayed, damaged, customs-held, or unclear shipments, contact your local DSV office through the official DSV office finder and provide your tracking number, shipper name, consignee name, delivery address, and shipment date.

DSV Delivery Times & Schedule

DSV delivery times depend on the service type, origin, destination, freight mode, customs clearance, cargo size, pickup schedule, and local office handling. Air freight is usually faster for international urgent shipments, while sea freight takes longer but is often more cost-effective for large cargo. Road freight delivery depends on route distance, terminal handling, and local distribution schedules. Contract logistics and warehouse deliveries may follow appointment-based schedules. For the most accurate delivery estimate, use DSV Track & Trace or contact the local DSV office handling the shipment.

DSV Weekday Hours: Many DSV offices operate Monday to Friday during standard business hours. For example, DSV’s Hedehusene, Denmark office lists weekday hours from 08:00 to 16:30, but hours vary by country, branch, warehouse, and service division.

DSV Weekend Hours: Weekend pickup and delivery are not guaranteed for every DSV service. Saturday or Sunday operations depend on the country, service agreement, shipment type, local office, warehouse schedule, and whether special delivery arrangements were booked.

DSV Contact & Customer Service Info

DSV customer service is handled mainly through local country offices, service divisions, and online support forms. Use the official office finder for the correct local contact.

• Phone number: +45 43 20 30 40 for DSV headquarters/general contact. For shipment support, use your local DSV office phone number from the DSV office finder.
• Email: Use the official DSV help and contact page or your local office contact form. DSV does not use one single global customer-service email for all shipments.
• Mailing Address: DSV A/S, Hovedgaden 630, P.O. Box 210, DK-2640 Hedehusene, Denmark.
• Social Medias: LinkedIn, Facebook, Instagram, TikTok, X, YouTube

DSV FAQ

Is there a DSV location or branch near me?
Yes. Use the official DSV office finder to search for a nearby DSV office, terminal, warehouse, or service location. You can also browse DSV country pages at DSV countries and regions to find local contact details.

Can DSV ship or deliver to a PO Box?
DSV mainly handles freight, logistics, warehousing, road transport, air freight, sea freight, and business shipments, so PO Box delivery may not be available for many services. Freight shipments usually require a physical address, loading area, warehouse, dock, business address, or named consignee. Contact your local DSV office before shipping to a PO Box.

Can I pick up DSV package?
Pickup may be possible for some shipments, but it depends on the shipment type, local DSV office, customs status, warehouse rules, and whether the sender allows terminal pickup. Contact the DSV office handling your shipment before visiting. Bring your tracking number, government-issued ID, company authorization if required, and any pickup reference provided by DSV.

What time does DSV open? (DSV Opening Hours)
DSV opening hours vary by country and branch. Many DSV offices operate Monday to Friday during business hours, while warehouse and terminal hours may be different. Check the official DSV office finder for the exact opening hours of your local branch.

Does DSV deliver or pickup on Sunday or Saturday?
DSV weekend delivery and pickup depend on the country, service level, shipment contract, warehouse schedule, and whether special arrangements were made. Standard freight deliveries are commonly handled on business days, but some local operations or urgent logistics solutions may support weekend service.

Why is my DSV tracking number not working?
Your number may not work if it was entered incorrectly, the shipment has not been scanned yet, the number belongs to another DSV system, or the shipment was booked through a local partner. Try the number again later, check your shipping documents, and contact your local DSV office if the issue continues.

What does “in transit” mean on DSV tracking?
“In transit” means the shipment is moving through the DSV network or a partner network. It may be traveling by truck, air, sea, rail, terminal transfer, port movement, customs process, or warehouse handling stage. For freight shipments, the status may remain unchanged until the next major scan or milestone.

What does “delivered” mean on DSV tracking?
“Delivered” means DSV or its delivery partner has completed the delivery according to the shipment record. If available, check proof of delivery, receiver name, delivery timestamp, delivery location, and any notes. For business addresses, also check the receiving department, dock, front desk, or warehouse team.

Does DSV offer international shipping?
Yes. DSV provides international transport and logistics services, including air freight, sea freight, road freight, rail solutions, customs clearance, project transport, contract logistics, warehousing, and supply-chain services. Availability depends on the origin, destination, cargo type, and service agreement.

Does DSV handle customs clearance?
Yes, DSV offers customs-related services in many countries. Customs clearance time depends on documents, duties, taxes, product type, HS codes, inspections, and local government processing. If tracking shows a customs delay, contact the DSV office handling the shipment and ask what documents or actions are needed.

Can I change the delivery address for a DSV shipment?
Address changes may be possible before final delivery, but they depend on the sender’s instructions, customs status, shipment type, and local office rules. Contact DSV as early as possible with the shipment number, old address, new address, and authorization from the shipper if required.

What should I do if my DSV shipment is delayed?
First, check the official DSV tracking page for the latest scan. Delays can happen because of customs checks, missing documents, weather, port congestion, road delays, warehouse appointment issues, incorrect address details, or consignee unavailability. If there is no update for several business days, contact your local DSV office.

What should I do if my DSV shipment is damaged?
Take clear photos of the packaging, labels, damage, and contents before moving or disposing of anything. Note the damage on the delivery receipt if possible. Contact the sender and DSV immediately with the tracking number, delivery date, photos, invoice, and any shipment documents.

Can DSV deliver large, heavy, or palletized freight?
Yes. DSV is a freight and logistics company, so it commonly handles larger business shipments, palletized cargo, road freight, air freight, sea freight, project transport, and warehouse distribution. Requirements may include proper packaging, pallet dimensions, weight details, loading equipment, and delivery appointment scheduling.

Does DSV have an app?
DSV offers online tools such as myDSV and Track & Trace for booking, tracking, and shipment management. Availability of mobile-friendly tools, customer portals, or local apps can vary by country and service type.

Who should I contact for DSV invoice, billing, or document questions?
Use the DSV contact page or your local DSV office for invoice, billing, customs document, and delivery paperwork questions. Include your invoice number, shipment reference, company name, and any supporting documents when contacting DSV.

Summary
DSV is a major global logistics company offering tracking, freight transport, warehousing, and supply-chain services through local offices and online tools. For the fastest help, track your shipment through DSV Track & Trace, then contact the correct local DSV office with your shipment reference, delivery address, and service details.