How to Track Your China Post Package – Where is my China Post Package?

China Post offers various reliable shipping services that vary in price, delivery time, and range. One of these services in the company’s extensive network is tracking services. This guide provides an overview on tracking China Post packages, finding the China Post tracking number, and other information on China Post delivery.

How to Track a China Post Package – Where is my China Post package?

Once you get your China Post tracking number for your package, you can track your shipment by merely accessing the China Post website, which has a built-in track tool. The information on the website is strictly in Chinese, so follow these guidelines carefully:

• Look for the search bar and enter your tracking number.
• Solve the captcha that pops-up after entering your tracking number
• Click on your tracking number appearing in a gray box.
• Access the tracking history and status information on your package.

Also, you can visit this website and enter your tracking number into the box, and select enter to display the results.

How to Find the China Post Tracking Number

On the mailing label or receipt, you can find your China Post tracking number. However, if you have made an online purchase, the seller should automatically email you the tracking number of your purchase. Suppose they have not; you would have to request the seller for a tracking number.

Where is the China Post tracking number on my receipt?

You can find your China Post tracking number printed clearly beneath the barcode on your receipt.

How long are China Post tracking numbers?

A China Post tracking number is 13-digits long, consisting of alphabets and numbers.

What do China Post tracking numbers start with?

China Post tracking numbers are alphanumeric digits that usually start with R, C, E, A, or L, which varies depending on the service used and ends with “CN.” For instance, your tracking number could be RV433266709CN.

Can you track the China Post package by address?

No, China Post doesn’t offer an option to track your package by the address. Tracking can only be done using the China Post tracking number without other alternatives.

What time will my China Post package arrive?

The estimated time of delivery will vary depending on your location and selected service.

Why is the China Post package delayed?

Delays may occur with your China Post package due to factors such as preventive and control measures, wrong address, dangerous goods declaration, canceled routes, custom clearance, and others. The China Post Customer service hotline is 11185. Call in case the package is still delayed.

Why is my China Post package being held?

Your China Post shipment on hold may mean it is going through transit. The China Post package could on hold for certain specific vital reasons;

• Customs
• Wrong address or contact information
• Illegal package content
• Security and safety measures
• Incomplete paperwork
• Weather condition
• Canceled international route
• Wrong route assignment

Can I pick up or hold a China Post package?

You can contact the China Post Customer service hotline (11185 in China) to request and schedule a pickup or hold on to your package.

How to refuse a China Post package?

There are two main options to use in refusing a China Post package granted it’s unopened:

• Simply do not accept the parcel and inform the delivery person of your refusal
• You can take the box with its original labels to any post office and state that you want it returned to the sender.

Is China Post tracking down?

Specific technical issues might cause a delay in providing tracking information on your shipment. It is often temporary and would require a wait for an update. If there isn’t any resolution after 24 hours, contact customer service hotline 11185. For more questions about tracking and price, call China Post hotline +861011185 if you are outside China, and for English service, please press eight after the call is got through.