How to Track Your DHL Package – Where is my DHL Package?

On a global scale, DHL offers customers various ways to access and update their shipment status. This guide will provide an overview, including tracking DHL packages, finding the DHL tracking number, package delivery time, and other essential information on DHL package delivery.

How to Track a DHL Package – Where is my DHL package?

DHL offers various tracking tools to monitor shipment and delivery for both local and international packages. One of DHL’s most efficient ways to track a package is using a tracking number. You simply go to the DHL website and input your tracking number to access the delivery status and other useful information about your shipment.

Other options include:
• Accessing your shipment status information via email — simply mail your tracking number to
• DHL ExpresSMS contact for international shipments — +447720334455
• Contacting the DHL customer service
• DHL Express app available for android and IOS mobile devices

How to Find the DHL Tracking Number

DHL Tracking Numbers are digits uniquely assigned to each package shipped by DHL since it is vital to the shipment process and may be required in certain situations during shipment. To find the tracking number, try one of these methods:

• Tracking Numbers are designated for each package to be shipped, available to you on your shipment receipt. The number next to the word “Waybill” on digital documents, while on printed waybills, can be found above the barcode.

• Check the confirmation email from DHL, and it will have your tracking number stated.

• You can log in to your DHL portal account and access the tracking details on any of your packages.

• If you are receiving the package, you can ask the person sending the parcel for the tracking number. They can also set up an automatic email for you to receive once they finalize the shipment.

Where is the DHL tracking number on my receipt?

On manual waybills, the tracking number can be found above the barcode and on
electronically generated documents, a Tracking Number is located next to the word

How long are DHL tracking numbers?

DHL tracking numbers are often assigned in various formats depending on the service of
shipment. DHL Express service and DHL Parcel service come with a 10-digit number,
while DHL eCommerce usually varies from 10 to 39 characters, which begin with letters.

What do DHL tracking numbers start with?

DHL tracking numbers often start with numeric digits, e.g., 000, 3S, or letters JJD and JVGL. DHL eCommerce tracking numbers begin with GM, LX, or RX, often up to five letters.

Can you track the DHL package by address?

You can only track your package using the air waybill number and the shipment identity
number. You can only access tracking information by contacting the DHL customer service with a recipient address, shipper address, date range, product, and account number without a tracking number.

What time will my DHL package arrive?

DHL deliveries are made from Monday to Friday between 8:00 AM and 6:00 PM. The
The estimated delivery time differs depending on the size of the parcel and the delivery

Why is the DHL package delayed?

Package deliveries might be delayed as a result of several factors; severe weather
conditions, disasters like floods, public holidays, strikes, custom clearance issues, incorrect address specification, insufficient documentation, recipient unavailability, and poor carrier performance.

Why is my DHL package being held?

Your DHL shipment on hold may mean it is going through transit. Sometimes it may be delayed by customs procedures. Your DHL package being on hold might be for other reasons such as;

• Value assessment
• Wrong address or contact information
• Illegal package content
• Security and safety measures
• Incomplete paperwork

If this is the case, you can wait a few moments and track via email by sending your tracking number to or visiting the main DHL website and entering the tracking number for details. You can also contact DHL customer service through your DHL login or by calling +18002255345 or texting DHL ExpresSMS for International via +447720334455.

Can I pick up or hold a DHL package?

You can put in a pickup or hold request by contacting the DHL customer service, where
pickup arrangements can be made where they will suggest a nearby hub for you to pick
up your package.

How to refuse a DHL package?

You can simply refuse a DHL package by contacting DHL via phone or email to do so.
This refusal request will require a tracking number or Waybill to do so. If the package has been delivered, you can inform the delivery person of your refusal.

Is DHL tracking down?

DHL only takes a few minutes to update its tracking system. If your tracking number is
not working, it could be due to it not being scanned in the system yet, or it is invalid or
wrong. You can contact the DHL customer service to clarify.