JNE Tracking, Delivery & Contact Info

About JNE

JNE is one of the largest courier and logistics companies in Indonesia, providing a wide range of services for individuals and businesses alike. With over 30 years of experience in the industry, JNE has built a reputation for fast, reliable, and affordable delivery.

How to Track JNE Package

Track JNE Package & Parcel Here

If you’re waiting for a JNE package and want to know where it is, tracking it is easy. Simply visit the tracking page and enter your tracking number. You can find the tracking number in the confirmation email or message that you received when you placed your order. Once you enter the tracking number, you’ll be able to see the status of your package and when it’s expected to be delivered.

JNE Delivery Times & Schedule

JNE delivers packages on weekdays and weekends. The delivery times and schedule vary depending on your location and the shipping option you choose. If you need your package to arrive on a specific day, JNE offers express delivery services that can ensure your package arrives on time.

JNE Contact & Customer Service Info

If you have any questions or concerns about your JNE package, you can contact JNE’s customer service team. JNE provides several ways to get in touch, including:

Phone number: You can call JNE’s customer service hotline at +6221-2927-8888.
Email: You can email JNE’s customer service team at customercare@jne.co.id.
Mailing address: You can send mail to JNE’s headquarters at Jl. Tomang Raya No. 1A, West Jakarta, 11430, Indonesia.
Social media: You can also reach out to JNE via social media. JNE has active accounts on Facebook, Instagram, Twitter, and YouTube.


Can I pick up a JNE package?
Yes, you can pick up your JNE package if you missed the delivery or if you prefer to pick it up yourself. JNE has several pickup locations across Indonesia where you can retrieve your package. You can find the nearest pickup location by visiting the JNE website and using the locator tool.

Is there a JNE location or branch near me?
Yes, JNE has many locations and branches across Indonesia. You can find the nearest JNE location or branch by visiting the JNE website and using the locator tool here JNE Sales Counter Locator page. This tool will show you all the JNE locations near your address and their business hours.

Can JNE ship or deliver to a PO Box?
No, JNE cannot deliver packages to a PO Box. Packages must be delivered to a physical address where someone can receive them. If you’re not able to receive the package at your address, you can use JNE’s pickup service to retrieve it from a nearby location.