Marten Transport Tracking, Delivery & Contact Info

Marten Transport is an American freight transportation and logistics company founded by Roger Marten in 1946 with a single milk-delivery truck in rural Wisconsin. Headquartered in Mondovi, Wisconsin, the company has grown into a major provider of refrigerated, dry-van, dedicated, brokerage, regional, long-haul, and international transportation services. Marten primarily moves time-sensitive food, beverages, consumer goods, and commercial freight throughout the United States, Canada, and Mexico.

How to Track Marten Transport Package (Where is my Marten Transport package?)

Track Marten Transport Package & Parcel Here

Marten Transport shipments can be monitored through the company’s official Load Tracking portal using the load or shipment information supplied by Marten, the shipper, or the receiving business.

1. Open the official Marten Transport Load Tracking page in your browser.

2. Locate the shipment-identification fields displayed on the tracking page. Marten may require a load number, customer reference, purchase-order number, bill of lading number, or another identifier associated with the freight movement.

3. Enter the requested information exactly as it appears on your shipping documents, dispatch confirmation, bill of lading, customer account, or email from the shipper.

4. Submit the tracking request to view the latest available shipment information.

5. Review the displayed status, which may include pickup information, current movement, terminal activity, appointment details, estimated arrival information, delivery progress, or completed-delivery confirmation.

6. If the portal does not recognize the number, verify that you have not entered extra spaces, punctuation, or an order number belonging only to the seller rather than Marten’s freight load number.

7. Ask the sender or merchant for the correct Marten load number when you were only given a retailer’s order number.

8. For account-specific tracking, detailed temperature information, delivery appointments, or restricted shipment data, contact your Marten customer representative or the company office responsible for the load.

9. When Marten arranged the shipment through a partner carrier, tracking updates may also be available from that carrier. Ask Marten or the shipper for the carrier name and corresponding tracking or reference number.

10. If online tracking remains unavailable, contact Marten Transport at (800) 395-3000 or use the company’s contact page. Have the load number, bill of lading number, pickup location, delivery location, shipper name, and consignee name ready.

Marten Transport Delivery Times & Schedule

Marten Transport does not use one nationwide parcel-delivery timetable. It handles commercial truckload, refrigerated, dry-van, dedicated, brokerage, local, regional, and long-haul freight, so delivery times are arranged according to the customer’s route, pickup appointment, receiving appointment, mileage, driver hours, equipment availability, and freight requirements. Some loads move overnight or continuously, while others wait for scheduled warehouse receiving hours. Weather, traffic, border processing, mechanical issues, loading delays, and consignee availability can affect arrival. For the most accurate estimate, review the load-tracking portal or contact the shipper, consignee, dispatcher, or Marten representative managing the shipment.

Marten Transport Weekday Hours: Freight operations and transportation may run 24 hours a day depending on the load and terminal. Marten’s Mondovi corporate main office is generally open Monday through Friday from 8:00 a.m. to 5:00 p.m. local time. Individual terminal, maintenance, dispatch, and receiving hours vary.

Marten Transport Weekend Hours: Trucks and active freight may continue moving on Saturday and Sunday, but corporate office services and some terminal departments may be closed or operate reduced hours. Certain terminals maintain daily or extended operations. Confirm weekend pickup, delivery, or customer-service availability with the terminal handling the load.

Marten Transport Contact & Customer Service Info

Customers can contact Marten Transport through its corporate office, online contact form, terminal directory, or official social-media pages. Load-specific questions are usually best handled by the assigned customer representative or terminal.

• Phone number: (800) 395-3000 general corporate number; (715) 214-2110 Mondovi main office
• Email: Marten does not prominently publish one general customer-service email for every shipment issue. Use the official Marten Transport contact form or contact the representative listed on your shipping documents.
• Mailing Address: Marten Transport, Ltd., 129 Marten Street, Mondovi, WI 54755, United States
• Social Medias: Facebook, LinkedIn, X, Instagram, and YouTube

Marten Transport FAQ

Is there a Marten Transport location or branch near me?
Marten operates terminals and transportation facilities in several parts of the United States. Visit the official Marten Transport terminal directory to find locations, addresses, telephone numbers, and available operating hours. Call before visiting because some facilities are operational terminals rather than public customer-service counters.

Can Marten Transport ship or deliver to a PO Box?
Marten Transport generally cannot deliver a truckload freight shipment to a standard United States Postal Service PO Box. Its services require a physical commercial, warehouse, distribution-center, industrial, retail, or other accessible delivery address where a tractor-trailer can legally enter and unload. Discuss limited-access or residential delivery requirements before booking the shipment.

Can I pick up a Marten Transport package?
Pickup may be possible only when Marten, the shipper, consignee, and terminal authorize it in advance. Marten terminals are not ordinary parcel counters, and freight cannot normally be collected without identification, shipment documentation, release authorization, and suitable equipment. Contact the responsible Marten representative before traveling to a terminal.

What time does Marten Transport open? (Marten Transport Opening Hours)
The Mondovi corporate main office is listed as open Monday through Friday from 8:00 a.m. to 5:00 p.m. local time. Terminal and department hours vary significantly. Some locations operate daily or provide extended operational support, while others follow weekday schedules. Check the terminal directory for location-specific information.

Does Marten Transport deliver or pickup on Sunday or Saturday?
Yes, some Marten freight can move, arrive, or be collected on weekends when the shipment schedule, shipper, consignee, driver availability, and receiving facility permit it. Weekend service is not automatically available for every load. Confirm the appointment directly with the Marten representative or facility handling the shipment.

Is Marten Transport a parcel courier?
No. Marten is primarily a commercial freight carrier and logistics provider rather than a small-parcel courier such as USPS, UPS, or FedEx. References to a Marten “package” usually mean palletized goods, truckload freight, refrigerated cargo, dry-van freight, or another business shipment.

What number do I need to track a Marten Transport shipment?
You normally need the shipment identifier connected to Marten’s transportation record. Depending on the account and load, this could be a Marten load number, bill of lading number, customer reference, purchase-order number, or another authorized reference. Ask the shipper which number should be entered in Marten’s portal.

Why is my Marten Transport tracking number not working?
The number may be a seller order number instead of Marten’s load number, the shipment may not yet have been entered into the system, the information may have been typed incorrectly, or tracking access may be restricted to an authorized customer. Confirm the identifier with the shipper or contact Marten directly.

Why has my Marten Transport tracking status not updated?
Freight tracking may update at major events rather than after every mile. A load may be traveling between facilities, waiting at a shipper, parked during mandatory driver-rest hours, awaiting a receiving appointment, or moving through a partner carrier. Contact the load representative if the status remains unchanged beyond the expected delivery period.

Does Marten Transport provide real-time tracking?
Marten uses transportation technology and proprietary information systems to provide shipment visibility and operational data. The exact level of real-time detail depends on the customer account, shipment, equipment, service type, and access permissions. Publicly displayed information may be less detailed than information available to contracted customers.

Does Marten Transport provide refrigerated shipping?
Yes. Temperature-sensitive transportation is one of Marten’s core services. The company transports food, beverages, and other goods requiring refrigerated or insulated equipment. Temperature settings and handling requirements should be confirmed during booking and recorded on the shipping documents.

Does Marten Transport handle dry-van freight?
Yes. Marten offers both temperature-controlled and dry-van transportation, including regional, long-haul, local, drayage, dedicated, and brokerage services. Equipment and capacity depend on the route, shipment characteristics, and customer agreement.

Does Marten Transport ship internationally?
Marten provides transportation services within the United States and offers cross-border service involving Canada and Mexico. International delivery requirements may include customs documents, broker coordination, border inspections, and additional transit time.

Can Marten Transport deliver to a residential address?
Residential delivery is not a standard option for many full truckload shipments. A residential location must provide safe and legal tractor-trailer access, sufficient unloading space, and any required equipment. Additional charges or special arrangements may apply. Confirm residential service before the freight is dispatched.

Does Marten Transport require someone to sign for delivery?
Commercial freight normally requires an authorized receiver to accept the load and sign or otherwise confirm the delivery documents. Requirements depend on the shipper’s instructions, consignee procedures, commodity, and service agreement. The receiving party should be available during the confirmed appointment window.

Can I change the Marten Transport delivery address?
Do not attempt to redirect a load through the driver. Address changes must be approved by Marten and usually by the paying customer or shipper. A change may affect the route, rate, delivery appointment, mileage, permits, and service availability. Contact the shipper or Marten representative immediately.

Can I reschedule a Marten Transport delivery?
Delivery appointments may sometimes be rescheduled, but approval depends on the shipper, consignee, receiving facility, driver schedule, and equipment requirements. Contact the responsible representative as early as possible. Detention, redelivery, storage, layover, or appointment-change charges may apply.

What should I do if my Marten Transport shipment is late?
Check the official tracking portal first, then contact the shipper or the Marten representative handling the load. Provide the load number, pickup and delivery locations, original appointment time, consignee name, and any receiving restrictions. Avoid relying only on a retailer’s order status when the freight is moving under a separate Marten reference.

What should I do if the freight arrives damaged?
Inspect the freight before signing the delivery receipt whenever possible. Photograph the damage, packaging, trailer condition, labels, pallet, and affected products. Record specific damage or shortages on the delivery documents, retain the packaging, notify the shipper immediately, and request instructions for submitting a freight claim.

How do I report missing freight or a shortage?
Count the pallets, cartons, or units against the bill of lading before completing delivery. Clearly note any shortage on the delivery receipt and ask the driver to acknowledge it when appropriate. Contact the shipper and Marten representative with photographs, seal information, product details, and copies of all shipment documents.

What information should I include when contacting Marten Transport?
Provide the Marten load number, bill of lading number, purchase-order or customer reference, shipper and consignee names, pickup and delivery addresses, appointment dates, commodity, trailer number if known, and a clear explanation of the issue. Include photographs and document copies for damage or shortage reports.

Can I contact the driver directly?
Driver contact information is not always provided and should not be obtained or used without authorization. Contact the assigned Marten representative, dispatcher, shipper, or receiving facility instead. They can communicate with the driver without creating safety distractions or interfering with dispatch procedures.

Does Marten Transport offer proof of delivery?
Proof-of-delivery information may be available after the freight has been received and delivery documents have been processed. Authorized customers should check their shipment account or contact their Marten representative. The shipper may also provide the signed delivery receipt to the buyer or consignee.

Does Marten Transport transport hazardous materials?
Marten lists hazardous-material transportation among its available truckload capabilities. Acceptance depends on the exact material, quantity, packaging, route, driver qualifications, equipment, and regulatory requirements. Hazardous freight must be declared accurately and approved before pickup.

Can individuals book transportation with Marten Transport?
Marten primarily serves businesses and organizations requiring commercial freight transportation. An individual with a suitable freight shipment may contact the company for availability, but small boxes and ordinary personal packages are usually better suited to a parcel carrier or less-than-truckload provider.

How do I request a Marten Transport shipping quote?
Visit the Marten shipper page or the company’s contact page. Provide the origin, destination, commodity, weight, pallet count, dimensions, required temperature, pickup date, delivery date, and any special handling requirements.

Summary
Marten Transport provides refrigerated, dry-van, dedicated, brokerage, and cross-border commercial freight services throughout the United States, Canada, and Mexico. Customers can check loads through Marten’s official tracking portal, while detailed questions should be directed to the shipper or assigned Marten representative. Delivery schedules and terminal hours vary by shipment and location.