Shipco Transport Tracking, Delivery & Contact Info

Shipco Transport is a global freight transportation company founded in 1988 as a subsidiary of Scan-Group. Headquartered in Chatham, New Jersey, it has developed into a leading neutral non-vessel-operating common carrier, or NVOCC. Shipco operates an international network of offices and provides less-than-container-load, full-container-load, airfreight, inland transportation, warehousing, consolidation, and multimodal logistics services for freight forwarders and other shipping professionals.

How to Track Shipco Transport Package (Where is my Shipco Transport package?)

Track Shipco Transport Package & Parcel Here

Shipco Transport shipments can be tracked through the company’s global tracking facility using an ocean or air shipment reference, such as a booking number, lot number, Bill of Lading, arrival notice, or airfreight reference.

1. Open Shipco Transport’s official tracking page in your browser.

2. Choose the appropriate option under Shipment Type, such as Ocean Shipment or Air Shipment.

3. Select the reference type you want to use. Depending on the shipment, available options may include a booking number, Bill of Lading number, lot number, arrival notice number, container number, or airfreight reference.

4. Enter the reference exactly as it appears on your Shipco booking confirmation, transport document, arrival notice, or freight paperwork.

5. Click Submit to retrieve the available shipment details.

6. Review the shipment’s current event, event date and time, place of receipt, port of loading, port of discharge, destination, vessel or voyage, estimated departure date, and estimated arrival date when available.

7. For an ocean shipment, check whether your document contains a Shipco house Bill of Lading rather than only the underlying ocean carrier’s master Bill of Lading.

8. If the Shipco tracker does not recognize the reference, remove unnecessary spaces, confirm that you selected the correct shipment type, and try another reference shown on your shipping documents.

9. For container-vessel information, you may also use Shipco Transport’s Container Vessel Tracker to search for the vessel carrying the cargo.

10. If tracking remains unavailable, contact the Shipco office that handled the booking and provide your booking number, Bill of Lading number, container number, shipper name, consignee name, origin, and destination.

Shipco Transport Delivery Times & Schedule

Shipco Transport does not use one universal delivery timetable because it manages international ocean, air, consolidation, and inland freight services rather than a standard residential parcel network. Ocean-freight transit may take several days or multiple weeks, depending on the trade lane, sailing frequency, transshipment route, port congestion, customs clearance, and final inland delivery. Airfreight is generally faster but can still be affected by airline capacity, flight schedules, screening, documentation, and customs processing. Estimated departure and arrival dates shown in tracking are planning estimates and are not guaranteed delivery appointments. The destination office, warehouse, or delivery provider normally confirms the final availability or delivery schedule.

Shipco Transport Weekday Hours: Most Shipco Transport offices, customer-service teams, and freight facilities operate Monday through Friday during normal local business hours. Exact hours vary by country, branch, warehouse, port, and public-holiday schedule. Use the Shipco office directory to check the office handling your shipment.

Shipco Transport Weekend Hours: Many administrative offices are closed on Saturday and Sunday. However, ports, airlines, terminals, customs facilities, container depots, and contracted trucking companies may operate limited or appointment-based weekend schedules. Weekend pickup or delivery must normally be arranged in advance and may involve additional charges.

Shipco Transport Contact & Customer Service Info

Shipco Transport provides support through its worldwide network of local offices. Customers should normally contact the branch shown on their quotation, booking confirmation, Bill of Lading, arrival notice, invoice, or tracking record.

• Phone number: +1 201-216-1500 for Shipco Transport in the United States. Telephone numbers for other countries and branches are available through the official office locator.
• Email: Shipco does not publish one universal customer-service email for every shipment. Use the email address printed on your booking documents or select your nearest office through the Shipco Transport contact page.
• Mailing Address: Shipco Transport Inc., 127 Main Street, Chatham, NJ 07928, United States.
• Social Medias: LinkedIn | Facebook | YouTube

Shipco Transport FAQ

Is there a Shipco Transport location or branch near me?
Shipco Transport operates an international network of offices serving major freight markets. Visit the official Shipco Transport office locator and use the map or directory to find the nearest branch and its current contact information. Not every office serves walk-in retail customers, so call before visiting.

Can Shipco Transport ship or deliver to a PO Box?
Shipco Transport primarily handles commercial freight, pallets, containers, consolidated cargo, and air shipments. These shipments generally require a physical address with suitable access for a truck, warehouse, terminal, loading dock, or authorized receiving party. A PO Box alone is normally unsuitable for freight delivery. Confirm the destination-address requirements with the booking office before shipping.

Can I pick up a Shipco Transport package?
Cargo may sometimes be collected from a container freight station, terminal, warehouse, or contracted facility after it has arrived and been officially released. Pickup is not automatic. The consignee or authorized agent may need an arrival notice, delivery order, identification, customs release, proof of payment, and an appointment. Contact the destination office before travelling to the facility.

What time does Shipco Transport open? (Shipco Transport Opening Hours)
Opening times are determined by the individual office or facility. Most Shipco administrative offices operate during weekday business hours, commonly from morning until late afternoon. Warehouses, container freight stations, and terminals may use different receiving and collection hours. Check the official contact directory or call the relevant branch for its exact schedule.

Does Shipco Transport deliver or pickup on Sunday or Saturday?
Standard administrative and delivery services are generally concentrated on weekdays. Saturday delivery or pickup may be possible through a warehouse, terminal, or trucking contractor when arranged in advance. Sunday service is less common and may be limited to special, urgent, airport, or port-related operations. Availability and additional fees depend on the location and service provider.

What tracking number does Shipco Transport use?
Shipco tracking can use several types of freight references rather than one standard parcel-tracking number. These may include a booking number, lot number, Bill of Lading number, arrival notice number, container number, or airfreight shipment reference. Check your confirmation email, freight documents, invoice, or arrival notice for the correct reference.

Why is my Shipco Transport tracking number not working?
The shipment may not yet have been entered into the tracking system, the wrong shipment type may be selected, or the reference may belong to the underlying airline or ocean carrier instead of Shipco. Check the spelling and formatting, try another Shipco reference, and allow time after booking for the information to appear.

Why has my Shipco Transport tracking status not updated?
Freight tracking is often updated at major operational milestones rather than every time the cargo moves. A shipment may remain unchanged while awaiting vessel departure, transshipment, airline loading, customs clearance, terminal release, container devanning, or inland transportation. Contact the handling office if the shipment has passed its estimated milestone without an update.

What does “estimated time of departure” mean?
The estimated time of departure, or ETD, is the planned date or time that the vessel, aircraft, truck, or shipment is expected to leave its origin or transfer point. It can change because of schedule revisions, capacity restrictions, weather, port congestion, missed connections, documentation problems, or operational delays.

What does “estimated time of arrival” mean?
The estimated time of arrival, or ETA, is the currently projected arrival date at the named port, airport, terminal, or destination point. It is not necessarily the date when the cargo will be customs-cleared, unloaded, available for pickup, or delivered to the final address.

Does Shipco Transport deliver directly to homes?
Shipco specializes mainly in wholesale freight and business-to-business logistics. Residential delivery may be possible when inland delivery has been specifically booked and the address can safely receive the cargo. Additional services may be required for liftgate delivery, limited-access locations, inside delivery, appointment delivery, or locations without a loading dock.

Does Shipco Transport handle customs clearance?
Customs-clearance arrangements depend on the country, shipment terms, and booking instructions. Shipco or a related agent may assist with documentation or coordinate services, but the importer may still need to appoint a licensed customs broker, provide import documents, pay duties and taxes, and comply with local regulations. Ask the destination office what is included.

How long does Shipco Transport ocean freight take?
Ocean-freight transit can range from several days on short regional routes to several weeks on long-distance or transshipment routes. The total door-to-door period may also include origin consolidation, export processing, vessel scheduling, destination unloading, customs clearance, deconsolidation, and inland delivery. Use the ETA in tracking only as an estimate.

How long does Shipco Transport airfreight take?
Airport-to-airport airfreight is generally faster than ocean freight and may take a few days on suitable routes. However, the total shipping time depends on cargo acceptance, security screening, flight availability, connections, customs clearance, handling, and final delivery. Economy consolidation services may take longer than priority airfreight.

What is a Shipco Bill of Lading?
A Bill of Lading is an important ocean-freight document that records information about the shipper, consignee, cargo, origin, destination, and transport terms. Shipco may issue a house Bill of Lading for consolidated freight. Its reference can often be used to track the shipment through Shipco’s global tracking facility.

What information should I provide when contacting Shipco Transport?
Provide the Shipco booking number, Bill of Lading or airfreight reference, container number when available, shipper and consignee names, origin, destination, cargo description, scheduled departure or arrival date, and a clear description of the issue. Attach the booking confirmation, arrival notice, invoice, or screenshots when relevant.

What should I do if my cargo arrives damaged?
Record the damage before the cargo is removed or unpacked whenever possible. Take clear photographs of the freight, packaging, pallet, container, seals, and delivery receipt. Note visible damage or shortages on the receipt, preserve the packaging, notify the handling office promptly, and request instructions for submitting a formal freight claim.

What should I do if items are missing from my shipment?
Compare the received cargo with the packing list, Bill of Lading, delivery receipt, and package count. Photograph the freight and seals, note the shortage on the delivery document, and contact the destination office immediately. Do not sign a clean receipt if an obvious shortage or discrepancy exists.

Can I change the delivery address after my shipment has departed?
An address change may be possible, but it is not guaranteed. Shipco must confirm whether the cargo can be redirected and whether customs, documentation, routing, terminal, or delivery-order changes are required. Additional storage, handling, reconsignment, customs, or trucking charges may apply. Contact the booking office as early as possible.

Can I change the consignee on a Shipco shipment?
Changing the consignee may require authorization from the shipper and amendments to the Bill of Lading, manifest, customs documents, or delivery order. Restrictions may apply after the vessel or aircraft departs or after documents have been released. Contact Shipco immediately and do not assume that an emailed request alone completes the change.

Does Shipco Transport provide proof of delivery?
Proof of delivery may be available for shipments that include final inland delivery. It may be provided by Shipco or the contracted trucking company after the cargo is delivered. For port-to-port or airport-to-airport freight, the final tracking event may instead show cargo availability, release, pickup, or terminal movement.

Can I track the ocean carrier’s container separately?
Yes. If your documents identify the underlying vessel operator, master Bill of Lading, or ocean-carrier container number, you may also be able to track the container through that carrier’s website. Shipco’s tracking record remains useful for house Bill of Lading, consolidation, deconsolidation, and local handling events.

Does Shipco Transport offer shipment insurance?
Freight liability and cargo insurance are different. Carrier liability may be limited by the transport contract, tariff, or applicable convention. Cargo insurance may need to be purchased separately before departure. Ask the booking office or your freight forwarder whether insurance was arranged and what risks, limits, and exclusions apply.

Who should contact Shipco Transport—the sender or recipient?
The party that booked the shipment should normally contact the origin office about quotations, booking instructions, export documentation, or departure problems. The consignee or destination agent should normally contact the destination office about arrival notices, customs release, charges, cargo availability, pickup, and final delivery.

Summary
Shipco Transport provides international ocean, air, consolidation, and multimodal freight services rather than ordinary small-parcel delivery. Customers can track shipments using the official global tracking page and a booking, Bill of Lading, lot, container, arrival-notice, or airfreight reference. For delivery appointments, customs questions, pickup availability, missing updates, or claims, contact the local Shipco office handling the shipment.