Pitt Ohio Tracking, Delivery & Contact Info
PITT OHIO is a family-owned American transportation and logistics company founded in 1979 by brothers Chuck, Bob, and Ken Hammel. Starting with three trucks and a small warehouse in East Liverpool, Ohio, the company initially transported freight between Pittsburgh and Ohio. It has since developed into a major logistics provider offering less-than-truckload, ground, truckload, expedited, warehousing, distribution, drayage, and supply-chain services throughout North America.
How to Track Pitt Ohio Package (Where is my Pitt Ohio package?)
Track Pitt Ohio Package & Parcel Here
You can track a PITT OHIO shipment online using its PRO number, Bill of Lading number, pickup number, Ground tracking number, or Truckload order number.
1. Open the official PITT OHIO LTL shipment-tracking page in your browser.
2. Select the correct tracking option for your shipment. Available options may include PRO Numbers, BOL Numbers, and Pickup Numbers.
3. Enter the shipment number exactly as it appears on your Bill of Lading, shipping confirmation, freight label, invoice, or pickup paperwork.
4. You can enter up to 10 LTL PRO numbers or up to 10 Bill of Lading numbers in one tracking request.
5. When searching with a pickup number, select a shipment date within seven days of the actual pickup date if the tracking tool requests it.
6. Click Trace to display the shipment’s latest status, current terminal, pickup information, transit activity, estimated delivery information, and delivery confirmation when available.
7. For a small-package or Ground shipment, use the official PITT OHIO Ground Shipment Tracing page and enter the Ground tracking number supplied by the shipper.
8. For a full Truckload shipment, open the PITT OHIO Truckload Shipment Tracing page and enter the applicable order number.
9. Registered myPITTOHIO users can sign in to view additional shipment history and, where available, Proof of Delivery and Bill of Lading images.
10. If the tracking result has not updated, confirm that the number was entered correctly and allow time for the shipment to receive its first terminal scan.
11. If the shipment is overdue, displays an exception, or cannot be found, contact the appropriate PITT OHIO customer-service department with the PRO, BOL, pickup, tracking, or order number.
What Is a Pitt Ohio PRO Number?
A PITT OHIO PRO number is the carrier’s primary identification number for an LTL freight shipment. It connects the freight to its pickup, terminal scans, linehaul movements, delivery activity, billing records, and Proof of Delivery.
The PRO number is normally printed on the freight label, Bill of Lading, delivery receipt, invoice, pickup confirmation, or shipping notification. Enter it without adding unrelated purchase-order numbers, spaces, or punctuation unless those characters appear in the original number.
Can I Track Pitt Ohio Without a PRO Number?
Yes. Depending on the service used, PITT OHIO may allow tracking with a Bill of Lading number, pickup number, Ground tracking number, or Truckload order number. Ask the shipper for one of these references if you were not given a PRO number.
A retailer’s order number or purchase-order number may not work in the public tracking tool unless it was entered into PITT OHIO’s system as a searchable shipment reference. The shipper can usually provide the carrier-assigned number.
What Do Pitt Ohio Tracking Statuses Mean?
Shipment Information Received: PITT OHIO has received electronic shipment information, but the freight may not have been physically collected or scanned at a terminal yet.
Pickup Requested: The shipper has submitted a request for PITT OHIO to collect the freight. This status does not necessarily mean the pickup has already occurred.
Picked Up: PITT OHIO has collected the shipment from its origin location and is moving it into the carrier’s transportation network.
At Origin Terminal: The shipment has arrived at the terminal responsible for processing freight from the pickup area.
In Transit: The freight is moving between PITT OHIO terminals or through an authorized transportation partner toward the destination region.
At Destination Terminal: The shipment has reached the service center responsible for completing delivery in the destination area.
Appointment Required: The consignee, shipper, or receiving facility must arrange a delivery appointment before the freight can be delivered.
Out for Delivery: The shipment has been loaded onto a local delivery vehicle and is scheduled for a delivery attempt that day.
Delivered: Delivery has been completed. Registered users may be able to view the delivery receipt or Proof of Delivery after it has been processed.
Delivery Exception: An issue has interrupted normal delivery. Possible causes include severe weather, an incorrect address, a closed business, missing contact information, restricted access, damaged freight, or an unsuccessful appointment.
Pitt Ohio Delivery Times & Schedule
PITT OHIO primarily performs standard freight pickups, terminal processing, and deliveries on business days. Transit times depend on the origin, destination, service type, freight characteristics, terminal schedule, and whether an appointment or special handling is required. Many shipments within PITT OHIO’s core Mid-Atlantic, Midwest, and Northeast service area are scheduled for delivery within approximately one or two business days. Longer-distance and partner-carrier shipments may require additional time. Estimated transit time is not always a guaranteed delivery commitment unless the shipper purchases an eligible guaranteed or time-definite service.
Pitt Ohio Weekday Hours: Standard pickup, delivery, terminal, and customer-service activity generally operates Monday through Friday during normal business hours. Exact office, dock, and receiving hours vary by terminal. Commercial freight deliveries may occur throughout the local route day, and Fast Track Day Definite shipments are generally scheduled by 5:00 p.m. on the applicable published transit day.
Pitt Ohio Weekend Hours: Regular Saturday and Sunday pickups or deliveries are not standard for most LTL shipments. Weekend, after-hours, same-day, dedicated, or expedited transportation may be available by prior arrangement and may involve additional charges. Contact PITT OHIO before shipping when weekend service is required.
How Long Does Pitt Ohio Delivery Take?
PITT OHIO states that most destinations in its direct Mid-Atlantic, Midwest, and Northeast LTL network are served within approximately one to two business days. However, this is a general service guideline rather than a delivery promise for every shipment.
Delivery can take longer when freight is traveling outside the direct service area, transferring to a partner carrier, moving during severe weather, awaiting a receiving appointment, requiring specialized equipment, or being delivered to a limited-access or residential location.
Customers can use the PITT OHIO transit-time tool or contact customer service for an estimate based on the exact origin and destination ZIP codes.
Does Pitt Ohio Offer Guaranteed or Expedited Delivery?
PITT OHIO offers Fast Track expedited options for eligible shipments. Available services may include Day Definite, Time Definite, Expedite, and Same Day transportation.
Fast Track Day Definite freight is generally scheduled for delivery by 5:00 p.m. on the published standard transit day within PITT OHIO’s direct service area. Time Definite service uses an agreed delivery time, while expedite and same-day services are designed for more urgent transportation requirements.
Availability, pricing, eligibility, cutoff times, and guarantee terms depend on the shipment and route. Contact the Fast Track team at 866-763-0055 or email [gofasttrack@pittohio.com](mailto:gofasttrack@pittohio.com) before tendering urgent freight.
Why Is My Pitt Ohio Shipment Delayed?
A PITT OHIO shipment may be delayed because of severe weather, road closures, equipment problems, high freight volume, missed linehaul connections, incomplete paperwork, incorrect delivery information, customs or partner-carrier processing, or an unavailable receiving facility.
Residential, construction-site, school, hospital, trade-show, and limited-access deliveries may require additional coordination. The carrier may also need to contact the consignee to arrange an appointment or confirm that appropriate unloading equipment is available.
Check the tracking page for new scans and review PITT OHIO’s service alerts. Contact customer service if the shipment has passed its estimated delivery date or has remained at the same status for an unusually long period.
Pitt Ohio Contact & Customer Service Info
PITT OHIO provides separate customer-service numbers for LTL, Ground, Truckload, and Supply Chain shipments. Have your shipment reference number ready before calling or submitting an inquiry.
• Corporate phone number: (800) 366-7488
• Corporate local phone: (412) 232-3015
• LTL customer service: (800) 291-7488
• Ground customer service: (866) 748-8240
• Supply Chain customer service: (800) 366-7488
• Truckload customer service: (800) 366-7488
• Fast Track expedited service: (866) 763-0055
• Email: [customerservice@pittohio.com](mailto:customerservice@pittohio.com) or use the PITT OHIO contact form
• Fast Track email: [gofasttrack@pittohio.com](mailto:gofasttrack@pittohio.com)
• Mailing Address: PITT OHIO Corporate Office, 15 27th Street, Pittsburgh, PA 15222, United States
• Social Medias: Facebook, LinkedIn, and X/Twitter
How to Contact Pitt Ohio About a Missing or Late Shipment
Before contacting PITT OHIO, collect the PRO number, BOL number, pickup number, Ground tracking number, or Truckload order number. You should also have the shipper’s name, consignee’s name, pickup date, delivery address, number of freight pieces, and a description of the problem.
Call the department responsible for the shipment type. LTL customers can call (800) 291-7488, while Ground customers can call (866) 748-8240. Supply Chain and Truckload customers can call (800) 366-7488.
Explain the latest tracking status and when it last changed. Ask whether the freight is at a terminal, awaiting an appointment, transferring to another carrier, or scheduled for delivery.
Pitt Ohio FAQ
Is there a Pitt Ohio location or branch near me?
PITT OHIO operates service centers and terminals in its direct service area. Use the official PITT OHIO terminal directory to view locations and contact details. You can also use the LTL Routing Search to find the nearest terminal by ZIP code, city, or state.
Can Pitt Ohio ship or deliver to a PO Box?
PITT OHIO freight normally cannot be delivered to a United States Postal Service PO Box. LTL and truckload freight requires a physical location where the carrier can safely park, unload the freight, and obtain a delivery acknowledgment. Ask the shipper to use a commercial, residential, terminal, or other accessible physical address.
Can I pick up Pitt Ohio package?
Terminal pickup may be possible when arranged in advance. Contact the destination terminal or PITT OHIO customer service before traveling to the facility. Provide the PRO number and ask whether the freight is available for pickup. The person collecting it may need government-issued identification, authorization from the consignee, and suitable equipment or a vehicle capable of safely transporting the freight.
What time does Pitt Ohio open? (Pitt Ohio Opening Hours)
PITT OHIO’s corporate departments, customer-service teams, and terminals generally operate during weekday business hours, but exact opening times vary by department and location. Some terminals begin freight operations earlier or continue later than their public office hours. Contact the specific terminal before visiting.
Does Pitt Ohio deliver or pickup on Sunday or Saturday?
Standard PITT OHIO LTL pickups and deliveries are generally performed Monday through Friday. Saturday, Sunday, after-hours, or holiday service may be available for certain expedited, dedicated, or specially arranged shipments. Weekend service should be confirmed before booking and may carry additional charges.
Does Pitt Ohio deliver to residential addresses?
Residential freight delivery may be available, but the shipper must provide a complete physical address and accurate contact information. An appointment, liftgate, inside-delivery service, or other special handling may be required. Additional service charges can apply because residential locations often lack loading docks or forklifts.
Will Pitt Ohio call before delivery?
PITT OHIO may call when a delivery appointment is required or when the shipment is going to a residence, limited-access property, or location with special receiving requirements. A call is not guaranteed for every standard commercial shipment unless notification or appointment service was requested.
Can I change my Pitt Ohio delivery address?
Address changes must normally be authorized by the shipper, billing party, or another party with control over the shipment. Contact PITT OHIO as quickly as possible. A reconsignment, redelivery, or address-correction charge may apply, particularly if the freight has already reached the destination terminal or a delivery attempt has occurred.
Can I schedule a Pitt Ohio pickup online?
Yes. Registered customers can use myPITTOHIO’s online tools to schedule and manage eligible LTL pickup requests. The system can provide email confirmation after the pickup request enters the operational system. Pickup requests are subject to local cutoff times and freight readiness.
Can I cancel a Pitt Ohio pickup?
Contact the servicing terminal or customer-service team as soon as possible and provide the pickup confirmation number. Cancellation may be possible if a driver has not already been dispatched or arrived at the pickup location.
Does Pitt Ohio deliver throughout the United States?
PITT OHIO provides direct LTL coverage across a substantial part of the Mid-Atlantic, Midwest, and Northeast. Through its North American service-provider network, it can arrange freight transportation to additional destinations across the United States, Canada, and Mexico. Service standards vary outside the direct network.
Does Pitt Ohio provide Proof of Delivery?
Proof of Delivery may be available after the shipment is delivered and the signed delivery paperwork has been processed. Registered myPITTOHIO users may have access to delivery images and shipment documents. Customer service can assist when a document is unavailable online.
What should I do if my Pitt Ohio freight arrives damaged?
Inspect the shipment before signing the delivery receipt. Record visible damage or shortages clearly and specifically on the receipt, take photographs, retain all packaging, and notify the shipper. Do not write only “subject to inspection,” as that does not describe the actual damage. A qualified party should then follow PITT OHIO’s freight-claim procedures.
Who can file a Pitt Ohio freight claim?
A shipper, consignee, billing party, or authorized third-party logistics provider may generally file an LTL cargo claim, but only one claim can be paid for the same shipment. The claimant should provide the freight bill, commercial invoice, delivery receipt, photographs, repair information, and evidence supporting the claimed amount.
What should I do if part of my Pitt Ohio shipment is missing?
Compare the delivered piece count with the Bill of Lading and delivery receipt. Note the exact shortage on the receipt before signing and keep copies of all documents. Contact the shipper and PITT OHIO promptly with the PRO number, expected piece count, delivered piece count, and a description of the missing freight.
Why does Pitt Ohio tracking say delivered when I do not have the freight?
First check the receiving dock, warehouse, front office, security desk, nearby department, and anyone authorized to accept deliveries. Ask PITT OHIO for the delivery date, time, location, and Proof of Delivery. If the name or address does not match the intended recipient, report the discrepancy immediately.
Why is my Pitt Ohio tracking number not working?
The number may have been entered incorrectly, the shipment may not yet have received its first scan, or the wrong tracking tool may have been selected. Confirm whether the reference is a PRO, BOL, pickup, Ground tracking, or Truckload order number. Contact the shipper if you only have a store order number.
Does Pitt Ohio provide live delivery tracking?
PITT OHIO’s Delivery Track technology can provide eligible customers with day-of-delivery visibility, estimated arrival updates, and a graphical display connected to the truck carrying the freight. Availability can depend on the shipment, service, user access, and delivery route.
Can Pitt Ohio deliver freight inside a building?
Standard freight service usually covers delivery to an accessible loading area, dock, curb, or designated receiving point. Inside delivery may be available as an additional service but should be requested in advance. It may not include unpacking, installation, assembly, or placement in a specific room.
Does Pitt Ohio offer liftgate delivery?
Liftgate service may be requested when the destination does not have a loading dock or forklift. The shipper should arrange it before pickup. Additional charges may apply, and the shipment’s dimensions and weight must be suitable for the liftgate equipment.
What happens if no one is available to receive a Pitt Ohio delivery?
The driver may be unable to unload the freight and may return it to the destination terminal. PITT OHIO or the shipper may then contact the consignee to arrange another attempt. Redelivery, storage, notification, or appointment fees may apply.
Can I refuse a damaged Pitt Ohio shipment?
You may be able to refuse severely damaged freight, but refusal is not always the best option. Carefully document the damage, photograph the shipment, and contact the shipper for instructions. If accepting the shipment, describe all visible damage and shortages on the delivery receipt before signing.
Does Pitt Ohio deliver on public holidays?
Standard pickups, terminal operations, and deliveries may be reduced or unavailable on major public holidays. Holiday closures can also affect transit times before and after the holiday. Check service alerts or contact the local terminal when shipping near a holiday.
How do I get a Pitt Ohio delivery estimate?
Use PITT OHIO’s transit-time calculator with the origin and destination ZIP codes. The result provides a standard service estimate. For a specific shipment, enter its tracking number or contact customer service. Weather, appointments, special handling, and partner-carrier movements can change the estimate.
Is Pitt Ohio the same as the Ohio Department of Transportation?
No. PITT OHIO is a privately operated freight transportation and logistics company. It is not the Ohio Department of Transportation, a postal service, or a government agency.
Summary
PITT OHIO shipments can be tracked online using a PRO number, BOL number, pickup number, Ground tracking number, or Truckload order number. Standard freight activity generally occurs on weekdays, while weekend or time-specific service requires advance arrangements. For shipment assistance, contact the appropriate LTL, Ground, Truckload, Supply Chain, or Fast Track customer-service team.










