Vitran Express Tracking, Delivery & Contact Info

Vitran Express is a Canadian less‑than‑truckload (LTL) carrier with nationwide coverage. Originating as Vitran Corporation in 1981, the company became part of TransForce (now TFI International) in 2014 and continues to provide intermodal and expedited road services across Canada, including heated service for winter protection.

How to Track Vitran Express Package (Where is my Vitran Express package?)

Track Vitran Express Package & Parcel Here

Use Vitran’s Quick Track to check shipment status by PRO, PO, BOL, or Pickup Reference. For documents like PODs, log in to the VITRAC portal. Keep your reference number handy for fastest results.

1. Open Vitran’s Quick Track page in your browser.
2. Choose the document type: Pro Bill, PO, BOL, or PU Ref.
3. Enter the exact number from your shipping paperwork/label.
4. Click Track to view current status and checkpoints.
5. Need POD, invoices, or documents? Use VITRAC (Track & Trace) to log in and retrieve shipment documents.
6. Unsure about ETA? Use the Transit Time tool to get a lane‑specific estimate.

Vitran Express Delivery Times & Schedule

Transit times depend on origin–destination pairs, service (intermodal vs. highway/Maxx Express), and weather/seasonality. Many regional lanes deliver next business day; long‑haul and coast‑to‑coast moves typically take several business days. Vitran runs regular daily departures and offers heated service to protect from freeze in winter. For the most accurate ETA, use the online Transit Time calculator and check for holiday notices posted on the site.

Vitran Express Weekday Hours: Typically 8:00 AM – 5:00 PM (local terminal time; verify via the terminal list)
Vitran Express Weekend Hours: Generally closed; some locations may support limited Saturday pickups/deliveries by appointment.

Vitran Express Contact & Customer Service Info

For assistance with tracking, billing, claims, or scheduling, contact Vitran’s customer service or your local terminal. Central support can route you to the right team.

• Phone number: +1 (800) 263‑0791 (toll‑free)
• Email: CustomerService@Vitran.com (general) or sales@vitran.com (sales)
• Mailing Address: Head Office, 1201 Creditstone Road, Concord, ON L4K 0C2, Canada
• Social Medias: LinkedIn

Vitran Express FAQ

Is there a Vitran Express location or branch near me?
See the full terminal directory with phone/emails here: Vitran Terminal Locations.

Can Vitran Express ship or deliver to a PO Box?
No. As an LTL freight carrier, Vitran delivers to physical street addresses with dock or curbside/liftgate access, not PO Boxes.

Can I pick up a Vitran Express package?
Yes. Will‑call/terminal pickup may be arranged—contact Customer Service or the destination terminal listed in the terminal directory to coordinate.

What time does Vitran Express open? (Vitran Express Opening Hours)
Most terminals operate on standard business hours (commonly 8:00 AM – 5:00 PM local). Check your terminal’s phone/email on the locations page to confirm.

Does Vitran Express deliver or pick up on Sunday or Saturday?
Regular service is Monday–Friday. Saturday services may be available by appointment in select markets; Sunday service is uncommon. Confirm with your local terminal.

What tracking numbers does Vitran use?
You can track by PRO (Pro Bill), PO, BOL, or Pickup Reference using Quick Track.

How do I get a Proof of Delivery (POD) or invoice copy?
Log in to VITRAC and use Document Retrieval to download PODs and other shipment documents.

How do I file or check a claim?
Submit via Quick Claim and monitor Claim Status online.

Summary
Vitran Express offers reliable Canadian LTL coverage with intermodal and expedited highway options. Track shipments via Quick Track, retrieve documents in VITRAC, estimate ETAs with Transit Time, and contact Customer Service or your local terminal for pickups, special services, or support.