GLS Austria Tracking, Delivery & Contact Info

GLS Austria is the Austrian subsidiary of GLS Group, providing domestic next‑day parcel delivery and international services through a Europe‑wide network. Known for reliable transit and dense Parcel Shop coverage, it serves businesses and private shippers with flexible delivery options, lockers, and real‑time tracking across Austria and beyond.

How to Track GLS Austria Package (Where is my GLS Austria package?)

Track GLS Austria Package & Parcel Here

Use your GLS parcel number or Track‑ID to get live status, expected delivery day, and checkpoints. Tracking works on the Austrian site and across GLS Group systems for cross‑border shipments.

1. Open GLS Austria’s tracking page in your browser.
2. Enter your parcel number / Track‑ID exactly as shown on the label or in the email/SMS.
3. Click Track to load status, expected delivery day, and history.
4. Tracking multiple parcels? Paste several numbers on separate lines (GLS Group supports multi‑tracking).
5. Need delivery options (e.g., redirect to Parcel Shop/Locker)? Use the link from your FlexDeliveryService email or visit Receiving Parcels.
6. If you authorized pickup, bring ID and the notification card/Track‑ID for verification.

GLS Austria Delivery Times & Schedule

Within Austria, the standard delivery time is 24 hours, with parcels delivered Monday to Friday during normal business hours. International lead times are typically 24–48 hours for nearby countries and 72–96 hours for destinations further away. Transit may be longer for islands/remote areas and during peak seasons or severe weather. For out‑of‑home options, use over 900+ Parcel Shops and 1,200+ Parcel Lockers nationwide; lockers are accessible 24/7. Always track for day‑specific ETAs and use FlexDeliveryService to change options when available.

GLS Austria Weekday Hours: Delivery: Mon–Fri (normal business hours; check tracking for ETA). Customer Service Hotline: Mon–Fri, 08:00–18:00.

GLS Austria Weekend Hours: No regular weekend delivery. Parcel Lockers operate 24/7; Parcel Shop opening times vary by location (see locator). Business customers may have special options via contract.

GLS Austria Contact & Customer Service Info

For help with tracking, delivery changes, or service issues, contact GLS Austria using the channels below. Have your parcel number ready for faster assistance.

• Phone number: +43 5 9876 3000
• Email / Form: Contact form (select Austria)
• Mailing Address: General Logistics Systems Austria GmbH, Traunuferstraße 105a, 4052 Ansfelden, Austria
• Social Medias: Facebook, Instagram, LinkedIn

GLS Austria FAQ

Is there a GLS Austria location or branch near me?
Use the official Parcel Shop & Parcel Locker map to find nearby pickup/drop‑off points and filter by opening hours.

Can GLS Austria ship or deliver to a PO Box?
No. Delivery to PO Boxes is excluded under GLS Austria’s terms. Provide a physical address or choose a Parcel Shop/Locker.

Can I pick up a GLS Austria package?
Yes. You can collect from a Parcel Shop/Locker (with notification) or from a GLS depot when marked “ready for pickup” in tracking. Bring a valid photo ID; authorized persons need written authorization.

What time does GLS Austria open? (GLS Austria Opening Hours)
Customer Service Hotline operates Mon–Fri, 08:00–18:00. Parcel Shop hours vary by partner store; check the locator for each location.

Does GLS Austria deliver or pick up on Sunday or Saturday?
Regular delivery occurs Monday–Friday. Weekend delivery isn’t standard; use Parcel Lockers (24/7) or ask your shipper about any special arrangements.

How long will GLS hold my parcel?
Generally up to 8 working days at a Parcel Shop or depot, and up to 3 working days at a Parcel Locker after a missed delivery.

Where can I change my delivery options?
If your sender enabled FlexDeliveryService, use the personalized link in your email/SMS or visit Receiving Parcels to redirect to a neighbour, Parcel Shop, or Locker.

Summary
GLS Austria offers fast, reliable shipping with nationwide next‑day delivery and robust tracking. Check status via the official tracker, use FlexDeliveryService to adjust delivery, and pick up from Parcel Shops or 24/7 lockers when needed. For assistance, contact customer service with your parcel number.