AAA Cooper Transportation Tracking, Delivery & Contact Info

AAA Cooper Transportation is an American freight carrier founded in 1955 and headquartered in Dothan, Alabama. Originally operating as AAA Motor Lines, the company adopted its current name as its regional network and transportation services expanded. Today, it provides less-than-truckload freight, dedicated contract carriage, truckload brokerage, fleet maintenance, managed transportation, and international shipping services. AAA Cooper Transportation operates as an independent subsidiary of Knight-Swift Transportation Holdings and serves businesses throughout an expanding North American freight network.

How to Track AAA Cooper Transportation Package (Where is my AAA Cooper Transportation package?)

Track AAA Cooper Transportation Package & Parcel Here

AAA Cooper Transportation shipments can be tracked online using the freight’s PRO number. Tracking results may show pickup, terminal movements, transit updates, attempted delivery, out-for-delivery status, and final delivery confirmation.

1. Open the official AAA Cooper Transportation tracking page in your browser.

2. Locate the field labeled PRO# or PRO Search.

3. Enter the AAA Cooper Transportation PRO number exactly as it appears on the bill of lading, shipping label, freight invoice, pickup confirmation, or shipment notification.

4. Complete the security-code verification if the tracking page asks you to enter the letters or numbers displayed in an image.

5. Click Track or submit the tracking request to retrieve the shipment record.

6. Review the shipper and consignee information, origin service center, destination service center, current shipment status, estimated transit information, and chronological tracking events.

7. Look for important updates such as Picked Up, At Origin Terminal, In Transit, At Destination Terminal, Out for Delivery, Attempted Delivery, or Delivered.

8. If the PRO number produces no result, check that every digit was entered correctly and allow time for a recently collected shipment to be entered into AAA Cooper Transportation’s system.

9. Customers with an online account may sign in to AAA Cooper Transportation’s workspace to access additional shipment tools, documents, account-based information, and freight-management features.

10. If tracking has not updated for an extended period, contact AAA Cooper Transportation Customer Care or the origin or destination service center shown in the tracking results.

AAA Cooper Transportation Delivery Times & Schedule

AAA Cooper Transportation delivery time depends on the shipment’s origin, destination, service type, terminal coverage, freight characteristics, and whether an affiliate or connecting carrier is required. Standard LTL transit times are calculated in business days rather than calendar days. Many direct regional lanes may take approximately one to three business days, while longer routes, remote destinations, international shipments, or interline movements may require additional time. Customers can use the official AAA Cooper Transportation transit-time calculator to obtain an estimate based on the shipping date and origin and destination ZIP codes. Transit estimates are not guaranteed delivery appointments unless a guaranteed or time-specific service has been arranged.

AAA Cooper Transportation Weekday Hours: Standard freight pickup, linehaul, terminal processing, and delivery operations generally take place Monday through Friday. Individual service-center office, dock, pickup, and delivery hours vary by location. Business deliveries commonly occur during the consignee’s normal receiving hours, while residential, limited-access, or appointment-required deliveries may follow a separately arranged time window.

AAA Cooper Transportation Weekend Hours: Saturday and Sunday are not normally counted as standard service days. Most routine pickups and deliveries are scheduled on weekdays. Weekend service may be unavailable or may require advance arrangements, terminal approval, and additional charges. Holiday closures and limited-operation days can also affect pickup dates, transit calculations, and delivery schedules.

AAA Cooper Transportation Contact & Customer Service Info

Customers can contact AAA Cooper Transportation for shipment tracking, rate estimates, pickup requests, delivery questions, terminal information, international freight assistance, claims, invoices, and other transportation-related support.

• Phone number: (800) 633-7571 for Customer Care or (334) 793-2284 for the corporate office
• Email: [CustomerCare@aaacooper.com](mailto:CustomerCare@aaacooper.com)
• Corporate Address: AAA Cooper Transportation, 1751 Kinsey Road, Dothan, AL 36303, United States
• Mailing Address: AAA Cooper Transportation, P.O. Box 6827, Dothan, AL 36302, United States
• Social Medias: AAA Cooper Transportation on LinkedIn

AAA Cooper Transportation FAQ

Is there a AAA Cooper Transportation location or branch near me?
AAA Cooper Transportation operates service centers across its freight network. Use the company’s official service-center locator to search by ZIP code, city, or state. The locator can identify the terminal responsible for pickups and deliveries in your area and may provide the service center’s address and telephone number.

Can AAA Cooper Transportation ship or deliver to a PO Box?
AAA Cooper Transportation is a freight carrier rather than a postal carrier, so it generally cannot deliver freight to a U.S. Postal Service PO Box. A physical street address with suitable access for a freight truck is normally required. Residential addresses, farms, construction sites, schools, storage facilities, and other limited-access locations may require special arrangements and additional service charges.

Can I pick up an AAA Cooper Transportation package?
Terminal pickup may be available when authorized in advance. Contact the destination service center before traveling to the terminal and provide the PRO number. The terminal must confirm that the freight has arrived, is unloaded, is available for release, and has been approved for customer pickup. You may need government-issued identification, shipment documentation, payment of outstanding charges, and a suitable vehicle capable of safely transporting the freight.

What time does AAA Cooper Transportation open? (AAA Cooper Transportation Opening Hours)
Opening hours vary among AAA Cooper Transportation service centers. Most routine office, dock, pickup, and delivery services operate during weekday business hours, but exact opening, closing, receiving, and will-call hours should be confirmed with the local terminal. Use the service-center locator or call Customer Care at (800) 633-7571 before visiting.

Does AAA Cooper Transportation deliver or pick up on Sunday or Saturday?
Routine LTL pickup and delivery service is primarily provided Monday through Friday. Saturday or Sunday service is not generally part of the standard schedule and may not be available at every terminal. When weekend handling is possible, it usually requires advance approval and may involve additional charges. Contact the responsible service center before making weekend shipping plans.

How long does AAA Cooper Transportation delivery take?
Delivery may take from one business day for certain direct regional lanes to several business days for longer-distance shipments. Additional time may be required for remote areas, international clearance, connecting carriers, appointment delivery, limited-access locations, holidays, severe weather, or special handling. Use the official transit-time calculator for a lane-specific estimate.

What is an AAA Cooper Transportation PRO number?
A PRO number is the carrier’s principal freight-tracking reference. It identifies an individual shipment in AAA Cooper Transportation’s system and is usually printed on the bill of lading, freight label, pickup record, invoice, or shipping confirmation. Keep the number until the shipment has been delivered and any billing or claims issues have been resolved.

Can I track AAA Cooper Transportation freight without a PRO number?
Public tracking is normally easiest with the PRO number. AAA Cooper Transportation’s business systems may also associate shipments with bill-of-lading or purchase-order references, but public availability can vary. When the PRO number is unavailable, contact the shipper or Customer Care and provide the bill-of-lading number, purchase-order number, pickup number, shipper name, consignee name, origin, destination, and approximate shipping date.

Why is my AAA Cooper Transportation tracking number not working?
The number may have been entered incorrectly, the shipment may not yet have received its first terminal scan, or the reference supplied may be a bill-of-lading, purchase-order, or pickup number rather than the PRO number expected by the public tracking page. Verify the number with the shipper and try again later. Contact Customer Care if it remains unavailable.

What does “At Origin Terminal” mean?
This status means AAA Cooper Transportation has received the freight at the service center responsible for the shipment’s origin area. The freight may be awaiting processing, loading, route assignment, or departure to another terminal. It does not necessarily indicate a delay.

What does “In Transit” mean?
“In Transit” means the freight is moving through AAA Cooper Transportation’s network or has departed one service center for another. LTL shipments may pass through several terminals before reaching the destination service center, particularly on longer routes.

What does “At Destination Terminal” mean?
This status means the shipment has reached the AAA Cooper Transportation service center responsible for the destination area. The freight may still need to be unloaded, sorted, inspected, scheduled, assigned to a local delivery route, or held until a delivery appointment is confirmed.

What does “Out for Delivery” mean?
“Out for Delivery” generally means the freight has been loaded onto a local delivery vehicle and is scheduled for a delivery attempt that day. Delivery can still be affected by route conditions, receiving-hour restrictions, traffic, weather, equipment problems, or the consignee’s availability.

What happens if AAA Cooper Transportation attempts delivery but no one is available?
The freight may be returned to the destination terminal and placed on hold. AAA Cooper Transportation or the shipper may contact the consignee to schedule another attempt. Redelivery, storage, notification, detention, or appointment charges may apply depending on the shipment terms and the reason delivery could not be completed.

Does AAA Cooper Transportation provide residential delivery?
Residential delivery may be available, but the shipper should identify the location as residential when requesting the rate and arranging pickup. Residential service can involve additional charges. The consignee may also need appointment service, liftgate equipment, or help moving the freight from the truck to a safe unloading point.

Does AAA Cooper Transportation offer liftgate delivery?
Liftgate service may be requested when the pickup or delivery location does not have a loading dock or forklift. Availability depends on the local terminal and equipment. The service should be requested before pickup because additional fees normally apply, and not every route or trailer is automatically equipped with a liftgate.

Does AAA Cooper Transportation call before delivery?
A telephone call is not automatically included with every commercial freight shipment. Notification or delivery-appointment service can be requested, particularly for residential, limited-access, or appointment-required locations. Confirm these requirements with the shipper before the freight is collected.

Can I change the AAA Cooper Transportation delivery address?
A delivery-address change may require formal reconsignment or diversion authorization from the party responsible for the freight charges. Additional transportation, handling, storage, or reconsignment fees may apply. Contact Customer Care or the destination service center immediately and provide the PRO number and requested address.

Can I schedule an AAA Cooper Transportation pickup online?
Yes. Customers can use the official AAA Cooper Transportation pickup-request page. The request typically requires shipper contact information, pickup address, available time, closing time, destination information, number and type of handling units, approximate weight, and any special instructions.

How can I estimate AAA Cooper Transportation shipping time?
Open the official transit-time tool, select the intended shipping date, and enter the origin and destination ZIP codes or cities. The result shows the estimated number of standard service days. The estimate can change when non-standard services, connecting carriers, limited operations, or holidays are involved.

Does AAA Cooper Transportation offer guaranteed delivery?
Availability of guaranteed, expedited, appointment, or time-specific service depends on the lane and requested shipment requirements. Standard transit estimates should not automatically be treated as guarantees. Ask AAA Cooper Transportation or your account representative to confirm the available service level, charges, and guarantee terms before shipping.

Does AAA Cooper Transportation ship internationally?
AAA Cooper Transportation provides international transportation solutions, including services involving Canada, Mexico, and Puerto Rico. Documentation, customs brokerage, commercial invoices, border processing, partner-carrier arrangements, and service availability vary by destination. Contact [CustomerCare@aaacooper.com](mailto:CustomerCare@aaacooper.com) or call (800) 633-7571 for an international rate estimate.

How do I report damaged or missing freight?
Inspect the freight before signing the delivery receipt. Note visible shortages or damage clearly on the delivery receipt and take photographs of the freight, packaging, pallet, labels, and trailer condition when possible. Preserve all packaging and contact the shipper or AAA Cooper Transportation promptly. A formal written cargo claim may require the PRO number, freight bill, invoice, repair estimate, photographs, and proof of value.

Does signing the delivery receipt affect a freight claim?
Signing without noting visible damage or shortages may make a later claim more difficult. Before signing, count the handling units and inspect the packaging for tears, crushing, punctures, wetness, broken bands, damaged pallets, or signs of tampering. Write specific exceptions on the delivery receipt rather than using a vague statement such as “subject to inspection.”

What information should I provide when contacting AAA Cooper Transportation?
Provide the PRO number, bill-of-lading number, pickup confirmation number, shipper and consignee names, origin and destination ZIP codes, shipping date, contact telephone number, and a clear explanation of the issue. For delivery problems, include receiving hours, access restrictions, appointment requirements, and any recent communication with the terminal.

Is AAA Cooper Transportation the same as AAA roadside assistance?
No. AAA Cooper Transportation is a commercial freight and logistics company. It is not the American Automobile Association and does not provide roadside assistance, automobile towing memberships, travel discounts, or vehicle emergency services.

Is AAA Cooper Transportation part of Knight-Swift Transportation?
Yes. AAA Cooper Transportation operates as an independent subsidiary of Knight-Swift Transportation Holdings. It continues to provide freight services under the AAA Cooper Transportation name and its AACT Standard Carrier Alpha Code.

Summary
AAA Cooper Transportation provides LTL freight, dedicated transportation, brokerage, fleet, managed, and international logistics services. Shipments can be tracked through its official website with a PRO number, while transit estimates are available through the online transit-time calculator. For delivery questions, pickup requests, terminal assistance, or international shipping help, contact Customer Care or the service center handling the freight.