FLS Transportation Services Tracking, Delivery & Contact Info
FLS Transportation Services is a North American third-party logistics and freight brokerage company founded in Canada in 1987. Initially focused on domestic Canadian transportation, FLS later expanded into the United States and developed a major cross-border freight network. The company coordinates truckload, less-than-truckload, temperature-controlled, intermodal, specialized, project logistics, and freight-management services through an extensive network of contracted carriers across the United States, Canada, and Mexico.
How to Track FLS Transportation Services Package (Where is my FLS Transportation Services package?)
Track FLS Transportation Services Package & Parcel Here
You can track an FLS Transportation Services load online by entering the shipment’s FLS load number. Registered customers can also view detailed tracking, location updates, stops, documents, and delivery information through the FLS Shipper Portal.
1. Open the official FLS Transportation Services tracking page in your browser.
2. Locate the shipment-tracking field displayed on the page.
3. Enter the FLS load number exactly as it appears on your booking confirmation, bill of lading, dispatch message, invoice, or shipping paperwork.
4. Submit the tracking request to view the latest available shipment status.
5. Review the displayed information for the shipment’s current status, movement, estimated delivery progress, and any available location updates.
6. If you have an FLS customer account, sign in to the FLS Shipper Portal for more detailed load visibility.
7. Inside the Shipper Portal, open the relevant load to view its load number, status, geolocation pings, scheduled stops, origin and destination addresses, cargo information, billing details, bill of lading, proof of delivery, and other available documents.
8. If the tracking page does not recognize the number, make sure you are entering the FLS load number rather than a purchase-order number, customer reference, carrier PRO number, or unrelated parcel-tracking number.
9. When FLS has arranged transportation through another motor carrier, ask FLS or the shipper whether a separate carrier PRO, pickup, or reference number is available.
10. If tracking has not updated or the freight appears delayed, contact FLS at 1-855-297-9197 or email [info@flstransport.com](mailto:info@flstransport.com). Include the FLS load number, pickup location, delivery location, shipper name, consignee name, and scheduled appointment details.
FLS Transportation Services Delivery Times & Schedule
FLS Transportation Services coordinates commercial freight rather than operating a fixed residential parcel-delivery route. Delivery times depend on the selected service, shipment distance, equipment type, pickup readiness, receiver hours, driver availability, customs clearance, weather, traffic, and whether appointments are required. Truckload shipments may travel directly from origin to destination, while less-than-truckload and intermodal freight can pass through terminals or rail facilities. The delivery date shown in tracking should normally be treated as an estimate unless FLS and the receiving facility have confirmed a firm appointment. Businesses should keep their receiving contact available and notify FLS promptly about restricted hours, dock requirements, closures, or rescheduling needs.
FLS Transportation Services Weekday Hours: Freight pickup, transportation, and delivery commonly operate Monday through Friday according to the shipper’s, carrier’s, warehouse’s, and consignee’s scheduled hours. Office and branch hours vary by location, so contact the relevant FLS branch before visiting. Appointment-based freight may be delivered during a specific receiving window rather than throughout the entire business day.
FLS Transportation Services Weekend Hours: Saturday and Sunday transportation or delivery may be possible when arranged in advance, but weekend service is not automatic for every shipment. Availability depends on the contracted carrier, driver schedule, facility access, receiver operating hours, service agreement, and possible additional charges. FLS provides an after-hours email at [afterhours@flstransport.com](mailto:afterhours@flstransport.com) for urgent operational matters outside normal office hours.
FLS Transportation Services Contact & Customer Service Info
FLS customers can request shipment assistance by telephone, email, the online contact form, or a local branch. Have the load number and complete shipment details available to help the support team locate the correct booking.
• Phone number: United States headquarters, service and sales inquiries: 1-855-297-9197; Canada headquarters: 1-800-739-0939; Mexico headquarters: 1-404-984-2878
• Email: [info@flstransport.com](mailto:info@flstransport.com); after-hours assistance: [afterhours@flstransport.com](mailto:afterhours@flstransport.com); or use the official FLS Transportation Services contact form
• Mailing Address: FLS Transportation Services, 171 17th Street NW, Suite 1050, Atlanta, GA 30363, United States
• Social Medias: LinkedIn, Facebook, X/Twitter, and Instagram
FLS Transportation Services FAQ
Is there an FLS Transportation Services location or branch near me?
FLS has strategic offices across the United States and Canada and provides transportation coverage throughout the United States, Canada, and Mexico. Visit the official FLS locations and contact page to find current branch addresses and telephone numbers. Contact the branch before visiting because an FLS office may be a brokerage or operations office rather than a public freight terminal or customer pickup counter.
Can FLS Transportation Services ship or deliver to a PO Box?
Generally, no. FLS primarily coordinates commercial truckload, less-than-truckload, intermodal, specialized, and project freight that requires a physical pickup and delivery location accessible to the appropriate vehicle. A PO Box cannot accept pallets, machinery, truckload freight, or dock deliveries. Provide a complete street address and disclose residential, limited-access, liftgate, inside-delivery, or appointment requirements before booking.
Can I pick up an FLS Transportation Services package?
Pickup may be possible only when FLS, the contracted carrier, and the facility holding the freight approve it in advance. FLS does not operate like a retail parcel company with automatic hold-for-pickup counters. Contact customer service with the load number and ask whether the freight is at an accessible carrier terminal. Identification, authorization, suitable equipment, an appointment, and payment of outstanding charges may be required.
What time does FLS Transportation Services open? (FLS Transportation Services Opening Hours)
FLS does not publish one universal opening schedule for every office. Branch hours can differ according to location, time zone, department, and local operating needs. Contact the relevant office using the numbers on the official contact page before visiting. Shipment movement may continue outside office hours, and urgent operational inquiries can be sent to [afterhours@flstransport.com](mailto:afterhours@flstransport.com).
Does FLS Transportation Services deliver or pickup on Sunday or Saturday?
Weekend pickup or delivery may be arranged for some loads, but it depends on the service agreement, carrier availability, driver hours, receiver access, appointment availability, and local restrictions. Saturday or Sunday service may involve additional charges. Confirm weekend requirements before booking and make sure the origin and destination facilities will be open when the driver arrives.
What number do I use to track an FLS Transportation Services shipment?
Use the FLS load number associated with the booking. It may appear on the rate confirmation, booking confirmation, dispatch email, invoice, bill of lading, customer portal, or correspondence from an FLS representative. A customer purchase-order number or the contracted carrier’s PRO number may not work on the public FLS tracking page.
Why is my FLS Transportation Services tracking number not working?
The number may have been entered incorrectly, the load may not yet be active, or you may be using a purchase-order number, bill-of-lading number, carrier PRO number, or customer reference instead of the FLS load number. Newly booked loads can also take time to appear. Verify the reference with the shipper or contact FLS support for assistance.
Why has my FLS shipment tracking not updated?
Tracking updates depend on the technology used for the load, driver check-ins, carrier reporting, geolocation availability, pickup confirmation, and milestone processing. Some shipments provide frequent location pings, while others update only when the carrier reports arrival, departure, pickup, or delivery. Contact FLS when the shipment has missed an appointment or has shown no movement for an unusual period.
Does FLS Transportation Services provide real-time tracking?
Yes. FLS provides online load tracking, and its Shipper Portal supports real-time visibility features such as load status, geolocation pings, stops, scheduled and in-transit loads, and shipment documents. The level and frequency of tracking detail can still vary according to the carrier, equipment, technology connection, and shipment type.
Can I track an FLS shipment without an account?
The public FLS tracking page allows users to enter a load number without first navigating through the full customer portal. However, registered Shipper Portal users may receive more detailed information, including load history, documents, billing information, geolocation pings, bills of lading, and proofs of delivery.
Does FLS Transportation Services deliver residential shipments?
FLS mainly handles business and commercial freight. Residential service may be possible for certain freight shipments when arranged before dispatch, but it must be disclosed during quoting. Extra services such as residential delivery, liftgate equipment, limited-access delivery, appointment scheduling, inside delivery, or driver assistance may cost more and are not automatically included.
Does FLS Transportation Services offer same-day delivery?
FLS may arrange expedited, time-sensitive, or same-day transportation when suitable equipment and drivers are available, but same-day service is not guaranteed for every lane or freight type. Contact FLS with the exact origin, destination, freight dimensions, weight, ready time, required delivery time, and equipment needs to determine whether an expedited option is available.
How long does FLS Transportation Services delivery take?
Transit time varies considerably. A regional full-truckload shipment may arrive within one or two business days, while longer-distance, cross-border, less-than-truckload, intermodal, oversized, or project freight can require additional time. The most useful estimate is the pickup and delivery schedule issued for the specific load. Customs inspections, weather, terminal transfers, appointments, and mechanical problems can extend transit time.
Does FLS Transportation Services provide proof of delivery?
Proof of delivery may be available after the consignee receives and signs for the freight. Registered customers can review load documents through the Shipper Portal, including available PODs and bills of lading. Document processing is not always immediate, so allow time for the driver or contracted carrier to upload and submit the signed paperwork.
What should I do if my FLS shipment is late?
Check the official tracking page and review the expected delivery appointment. Then call FLS at 1-855-297-9197 with the load number, origin, destination, consignee, scheduled delivery time, and any recent carrier communication. Outside normal business hours, email [afterhours@flstransport.com](mailto:afterhours@flstransport.com). The consignee should also be advised if the receiving appointment may be missed.
What should I do if my FLS freight arrives damaged?
Inspect the shipment before signing the delivery receipt. Record visible loss or damage clearly on the delivery receipt, take photographs, count all pieces, retain the packaging, and request a copy of the signed document. Notify the shipper and FLS immediately. Do not sign the receipt as clear or undamaged when there is visible damage, shortage, or evidence of mishandling.
How do I report missing freight or a shipment shortage?
Compare the delivered piece count with the bill of lading and shipping documents. Note every missing item or pallet on the delivery receipt before the driver leaves. Photograph the delivered freight, labels, trailer condition, and paperwork, then contact FLS and the shipper with the load number, missing-piece description, product details, quantity, weight, and supporting documents.
Can I change the FLS delivery address after pickup?
An address change may be possible, but it must be approved by the authorized shipping customer and coordinated with FLS and the contracted carrier. A change can affect the route, rate, appointment, transit time, taxes, customs documents, and delivery feasibility. Additional charges such as reconsignment, redelivery, storage, mileage, or out-of-route fees may apply.
Can I change or cancel an FLS delivery appointment?
Contact FLS as early as possible. Appointment changes depend on driver availability, facility schedules, carrier commitments, and the shipment’s current location. Late cancellation or rescheduling can cause detention, layover, storage, redelivery, or truck-ordered-not-used charges. Do not rely only on contacting the driver or receiving warehouse; make sure FLS is also informed.
Will the FLS driver call before delivery?
A call-ahead is not automatically included with every commercial freight shipment. Drivers may contact the consignee when an appointment, residential delivery, limited-access location, security procedure, or special instruction requires it. Request call-ahead service during booking and provide an accurate on-site contact name and telephone number.
Does FLS Transportation Services handle cross-border shipments?
Yes. Cross-border transportation between the United States, Canada, and Mexico is a major part of FLS Transportation Services’ logistics network. Cross-border loads require accurate commercial invoices, customs details, commodity descriptions, tariff classifications, broker information, values, origin information, and other documents appropriate to the shipment.
Why is my cross-border FLS shipment delayed?
Cross-border delays may result from incomplete customs documents, classification questions, customs inspections, broker holds, unpaid duties or taxes, driver documentation, border congestion, restricted commodities, agricultural requirements, or mismatched shipment information. Contact FLS and the designated customs broker to identify the specific hold and determine which document or authorization is required.
What freight services does FLS Transportation Services provide?
FLS coordinates full truckload, dry van, temperature-controlled, less-than-truckload, intermodal, flatbed, oversized and specialized freight, freight management, cross-border transportation, project logistics, and other customized shipping solutions. Availability depends on the origin, destination, cargo, equipment requirements, weight, dimensions, timing, and regulatory needs.
Does FLS Transportation Services own the truck delivering my freight?
FLS operates primarily as a third-party logistics provider and freight broker. It arranges transportation through a network of contracted motor carriers and equipment providers. Therefore, the truck and driver arriving at pickup or delivery may display another carrier’s name even though FLS coordinated and managed the shipment.
Can I contact the carrier directly about an FLS shipment?
Use the communication instructions supplied by FLS. Although a contracted carrier may physically transport the load, unauthorized changes made directly with a driver or carrier can create confusion. Address changes, appointment revisions, cancellations, special services, and rate-related requests should normally be coordinated through FLS and the authorized shipping customer.
How do I get an FLS Transportation Services shipping quote?
Visit the official FLS quote-request page, complete the requested form, call the sales team at 1-855-297-9197, or email [crm@flstransport.com](mailto:crm@flstransport.com). Provide the origin, destination, freight class when applicable, pallet count, dimensions, weight, commodity, equipment type, ready date, delivery requirements, and required accessorial services.
What information should I include when contacting FLS support?
Include the FLS load number, bill-of-lading number, carrier PRO number if available, shipper and consignee names, pickup and delivery addresses, scheduled dates, freight description, pallet or piece count, weight, and the reason for contacting support. For damage, shortage, detention, or delivery disputes, also provide photographs, signed paperwork, timestamps, receipts, and relevant email correspondence.
Is FLS Transportation Services the same as FLS Delivery or another company named FLS?
Not necessarily. Several unrelated transportation, forwarding, delivery, and industrial companies use the initials “FLS.” The company covered here is FLS Transportation Services at flstransport.com. Before entering shipment or personal information, confirm that your paperwork, email domain, load number, and contact details refer to this specific company.
Summary
FLS Transportation Services provides freight brokerage and logistics coverage across North America. Loads can be tracked through its official tracking page with an FLS load number, while registered shippers receive more detailed visibility through the customer portal. For tracking problems, delays, documents, appointments, or delivery questions, contact FLS with the complete load information.








