Parcel Perform is a Singapore-founded (2016) delivery‑experience SaaS that unifies tracking data from hundreds of global and Malaysian carriers for retailers and marketplaces. Instead of being a courier, it powers branded tracking pages, notifications, and analytics used by merchants shipping to and within Malaysia. The company also operates Parcel Monitor, a consumer tracking portal that supports 1,000+ carriers worldwide. Retailers use Parcel Perform to improve visibility, reduce WISMO tickets, and optimize last‑mile performance.