How to Track Your Hong Kong Post Package – Where is my Hong Kong Post Package?

Hong Kong Post is Hong Kong’s postal service that caters to both local and international customers. The company offers multiple customer-oriented services at the core of which lies customer satisfaction. Customers are interested in knowing how they can track Hong Kong post packages and, in this article, we will discuss that.

How to Track a Hong Kong Post Package – Where is my Hong Kong Post package?

Hong Kong Post allows customers to track their parcels through the track and trace system offered on the website. The system allows customers to stay updated with different information. This includes the status of the parcel as well as the expected delivery time. Using this tool is fairly simple and highly resourceful.

To track your package, simply go to the website and browse for “Track & Trace” in the website menu. Click on it and you will be redirected to the tracking page. Enter your tracking number here and the status of your package will be displayed.

How to Find the Hong Kong Post Tracking Number

The Hong Kong Post tracking number is usually printed on the receipt when you hand over the parcel to be delivered. Users can also check the tracking number of their parcels by logging into their Hong Kong Post account.

Where is the Hong Kong Post tracking number on my receipt?

The tracking number is usually printed on top of the receipt. The tracking number is an alphanumeric code that will be labeled as tracking ID or shipment ID on the receipt.

How long are Hong Kong Post tracking numbers?

The Hong Kong tracking number is usually of a maximum 14-character alphanumeric code that includes both digits and letters.
Example: EE 123123123 HK

What do Hong Kong Post tracking numbers start with?

The tracking number usually begins with 2 letters followed by 9 digits. The tracking number ends with HK which represents Hong Kong.

Can you track the Hong Kong Post package by address?

No, customers can only track the Hong Kong Post through the tracking ID issued to them by the handler.

What time will my Hong Kong Post package arrive?

The arrival of the parcel depends upon the type of service and the size of the package. Local parcels are usually delivered within 2 working days.

Why is the Hong Kong Post package delayed?

There could be many factors leading to your Hong Kong Post delay. This could include misinformation, weather, etc.

Why is my Hong Kong Post package being held?

Your package may be held due to following reasons;
• Misinformation
• Security
• Customs
• Unallowed content
• Etc.

In such cases, you can contact customer support for query.

Can I pick up or hold a Hong Kong Post package?

If you wish to receive your Hong Kong Post at a different service point or address, you can get in touch with customer support and they will assist you.

How to refuse a Hong Kong Post package?

You can refuse to take a Hong Kong Post package by refusing to receive it if it is addressed to your house. Or if it has been delivered, you can refuse the package by returning it to the Hong Kong Post.

Is Hong Kong Post tracking down?

If you are unable to track your Hong Kong Post, there may be a technical issue. Usually, these are solved within 24 hours but if the problem persists, please get in touch with customer support.