JNE Tracking, Delivery & Contact Info

JNE is an Indonesian logistics and courier company established in 1990. Initially focused on international shipping, it expanded to domestic deliveries, becoming one of Indonesia’s leading express services. JNE offers tracking, express delivery, and freight solutions, catering to individuals and businesses nationwide.

How to Track JNE Package (Where is my JNE package?)

Track JNE Package & Parcel Here

To track your JNE package, visit their official tracking page. Enter your airwaybill number to receive real-time updates on your shipment’s status.

1. Navigate to JNE’s official website: https://www.jne.co.id/
2. Click on “Tracking” in the main navigation menu.
3. Enter your airwaybill number in the provided field.
4. Click “Search” to view your package’s status.

JNE Delivery Times & Schedule

JNE offers various delivery services to cater to different needs. The Regular (REG) service delivers packages within 1-7 business days, depending on the destination. The YES (Yakin Esok Sampai) service ensures next-day delivery by 11:59 PM, including Sundays and national holidays. For urgent shipments, the Super Speed (SS) service guarantees delivery within 24 hours, subject to certain conditions. Delivery times may vary based on destination and service chosen.

JNE Weekday Hours: Monday to Friday: 8:00 AM – 5:00 PM
JNE Weekend Hours: Saturday: 8:00 AM – 12:00 PM; Sunday: Closed

JNE Contact & Customer Service Info

For inquiries or assistance, JNE’s customer service is available through multiple channels.

• Phone number: (021) 2927 8888
• Email: customercare@jne.co.id
• Mailing Address: Jl. Tomang Raya No.11, Jakarta Barat 11440, Indonesia
• Social Medias: [Facebook](https://www.facebook.com/JNEPusat), [Twitter](https://twitter.com/JNE_ID), [Instagram](https://www.instagram.com/jne_id)

JNE FAQ

Is there a JNE location or branch near me?
Visit JNE’s Location Page to find the nearest branch or contact their customer service for assistance.

Can JNE ship or deliver to a PO Box?
JNE typically requires a physical address for deliveries to ensure secure and accurate shipment handling.

Can I pick up my JNE package?
Yes, customers can arrange to pick up packages at designated JNE facilities. Please contact customer service to schedule a pickup.

What time does JNE open? (JNE Opening Hours)
JNE’s standard operating hours are Monday to Friday, 8:00 AM to 5:00 PM.

Does JNE deliver or pick up on Sunday or Saturday?
JNE offers delivery services on Saturdays until 12:00 PM. Sunday services are limited to certain expedited options; please contact customer service for specific inquiries.