Amazon Logistics UK Tracking, Delivery & Contact Info

Amazon Logistics UK is the in‑house last‑mile network powering deliveries for Amazon.co.uk. Launched in the mid‑2010s, it combines Amazon delivery stations, independent delivery service partners, Flex drivers, and Hub Lockers/Counters to provide seven‑day service across most UK postcodes, plus real‑time map tracking in the app. It operates alongside external carriers (e.g., Royal Mail, DPD) to increase speed and capacity.

How to Track Amazon Logistics UK Package (Where is my Amazon Logistics UK package?)

Track Amazon Logistics UK Package & Parcel Here

Tracking is easiest from your Amazon account or the official tracker. Use the link above for Amazon Shipping/Logistics tracking IDs, or go to Your Orders in the app/site to see live updates and map tracking.

1. Open Amazon’s official tracking page (for Amazon Shipping/Logistics tracking IDs) or go to Your Orders at Amazon.co.uk.
2. If you’re on Your Orders, find the relevant order and click Track package to view real‑time status, map tracking (when out for delivery), driver stops, and delivery photo/OTP if enabled.
3. If you have a standalone tracking ID, paste it at track.amazon.co.uk and press Track.
4. For deliveries handed to other carriers (e.g., Royal Mail, DPD, Evri), the Your Orders page links to the carrier’s own tracker and shows the carrier tracking number.
5. Want pickup instead? Choose or add an Amazon Hub Locker/Counter address to your account; tracking will show “Ready for pickup” with a barcode or PIN.

Amazon Logistics UK Delivery Times & Schedule

Amazon Logistics UK typically delivers seven days a week in eligible areas. Standard delivery windows for residential addresses are generally 08:00–21:00 local time. Same‑Day/One‑Day options appear at checkout for eligible postcodes and items; Sunday delivery is available for many orders. On delivery day, you’ll often see map tracking in the app—once the driver is about ten stops away, notifications can appear. High‑volume periods (Prime events/holidays) may adjust routes and cut‑off times. Deliveries to Lockers/Counters follow the host location’s opening hours; many Lockers are accessible 24/7.

Amazon Logistics UK Weekday Hours: Deliveries usually occur between 08:00–21:00; customer support via chat/callback available daily (request from the Contact Us page).

Amazon Logistics UK Weekend Hours: Saturday and Sunday delivery available in most areas, typically 08:00–21:00 (availability depends on item and postcode). Locker pickups depend on site hours; many are 24/7.

Amazon Logistics UK Contact & Customer Service Info

For delivery problems (late, missing, photo proof, safe place), start in Your Orders and choose Problem with order to chat or request a callback. There’s no public inbound phone line; Amazon calls you when needed.

• Phone number: Request a callback via Contact Us (no general public hotline). Drivers may call from UK numbers such as +44 20 3322 2305 during delivery attempts.
• Email: Use the Customer Service contact form/chat. To report scams, forward to reportascam@amazon.com.
• Mailing Address: Amazon UK (Registered Office), 1 Principal Place, Worship Street, London EC2A 2FA, United Kingdom.
• Social Medias: X: @AmazonUK • X: @AmazonHelp • Facebook: Amazon.co.uk • Instagram: @amazon

Amazon Logistics UK FAQ

Is there a Amazon Logistics UK location or branch near me?
Amazon Logistics is a delivery network rather than retail branches. For in‑person pickup, use Amazon Hub Locker/Counter and search nearby locations during checkout.

Can Amazon Logistics UK ship or deliver to a PO Box?
PO Boxes generally aren’t supported for standard courier delivery. Use a physical address or select an Amazon Hub Locker/Counter at checkout.

Can I pick up Amazon Logistics UK package?
Yes. Choose an Amazon Hub Locker/Counter during checkout or redirect an eligible in‑transit parcel to a pickup point if shown in tracking.

What time does Amazon Logistics UK open? (Amazon Logistics UK Opening Hours)
It’s a delivery network with no public “store hours.” Residential deliveries typically occur between 08:00–21:00; Locker/Counter hours vary by host location.

Does Amazon Logistics UK deliver or pickup on Sunday or Saturday?
Yes—weekend delivery is available in most postcodes for eligible items. Pickup at Lockers is often 24/7; Counter hours depend on the host shop’s schedule.

Where can I track if the order used another carrier?
Go to Your Orders; Amazon shows the carrier name and tracking number and links you to the external carrier tracker when applicable.

How do I get live map tracking?
Open Your Orders → Track package in the Amazon app/site. Map tracking appears when the driver is close and the route supports it.

Summary
Amazon Logistics UK provides seven‑day delivery, app‑based tracking with real‑time updates, and convenient pickup at Lockers/Counters. Track via Your Orders or track.amazon.co.uk, and use the Contact Us page to chat or request a callback for delivery issues. For scam concerns, report to reportascam@amazon.com.