DHL Express UK Tracking, Delivery & Contact Info
DHL Express UK is the British arm of DHL Express, the time‑definite international courier founded in 1969. Operating nationwide with hubs including East Midlands and a registered office in Colnbrook, it provides door‑to‑door export/import services, Service Points, and proactive tracking tools for businesses and consumers.
How to Track DHL Express UK Package (Where is my DHL Express UK package?)
Track DHL Express UK Package & Parcel Here
Tracking is easiest via DHL’s official page or app: enter your 10‑digit waybill (AWB) to see live status, checkpoints, and delivery options like redirects or Service Point collection.
1. Open DHL Express UK’s tracking page in your browser.
2. Enter your DHL tracking number (AWB). If you have several, paste them separated by spaces, commas, tabs, or semicolons.
3. Click Track to load the latest scan events.
4. Need help? Use DHL Express WhatsApp (+44 1163 265750): send Track + your 10‑digit number.
5. For deliveries to a shop/locker, manage options via On Demand Delivery (ODD).
6. If your number isn’t 10 digits, it may be DHL eCommerce UK—use their portal linked from the tracking page.
DHL Express UK Delivery Times & Schedule
DHL Express offers time‑definite, door‑to‑door international delivery. Most UK collections and deliveries occur on business days, with optional premium services (e.g., Saturday delivery in selected areas) and 24/7 Same Day for critical shipments. Service Point shops are often open seven days for drop‑off, but courier collection typically runs Monday–Friday. Always check the quoted transit time when booking and store‑specific cutoff times for same‑day collection.
DHL Express UK Weekday Hours: Deliveries and collections: typically 08:00–18:00; customer service lines commonly 08:00–19:00 (Mon–Fri). Store/Service Centre hours vary by location.
DHL Express UK Weekend Hours: Saturday delivery offered on certain services/areas; no standard Sunday delivery or collection (except Same Day). Many Service Points remain open for drop‑off; check your nearest location for hours.
DHL Express UK Contact & Customer Service Info
Get help with bookings, tracking, redelivery, or ODD changes via phone, WhatsApp, or web forms. For the fastest routing, have your tracking number ready.
• Phone number: Individuals: 0344 248 0012; Business: 0844 248 0844 (local rates; ‘084’ numbers incur a per‑minute charge).
• Email: Use the contact form & help hub (choose Express).
• Mailing Address: Registered Office, Southern Hub, Unit 1, Horton Road, Colnbrook, Berkshire SL3 0BB, United Kingdom.
• Social Medias: Facebook · X (Twitter) · LinkedIn · Instagram
DHL Express UK FAQ
Is there a DHL Express UK location or branch near me?
Use the official Service Point & Service Centre locator to find drop‑off shops and DHL‑run centres, plus opening times.
Can DHL Express UK ship or deliver to a PO Box?
No—DHL Express cannot deliver to UK PO Boxes. Provide a full street address; some international PO Boxes may be acceptable depending on destination rules.
Can I pick up DHL Express UK package?
Yes. With On Demand Delivery you can redirect to a DHL Service Point/locker or request Hold for Collection at a DHL facility (ID required).
What time does DHL Express UK open? (DHL Express UK Opening Hours)
Customer service is generally available Monday–Friday 08:00–19:00. Service Centre/shop hours vary—check the locator for exact opening and last drop‑off times.
Does DHL Express UK deliver or pickup on Sunday or Saturday?
Standard operations are Monday–Friday. Saturday delivery is available on selected services/areas. There’s no standard Sunday delivery/collection except via time‑critical DHL Same Day.
How many tracking numbers can I enter at once?
The tracking page accepts multiple IDs at once; separate them with spaces, commas, tabs, or semicolons.
Summary
DHL Express UK provides reliable, time‑definite international shipping with easy tracking, flexible delivery choices via ODD, and nationwide Service Points. Use the official tracking page, locator, and contact hub for accurate, real‑time updates and support. For special timing needs, consider Saturday options or the 24/7 Same Day service.








