DHL Paket Germany Tracking, Delivery & Contact Info

DHL Paket Germany is the domestic parcel arm of DHL Group’s Post & Parcel Germany division. Founded as DHL in 1969 and integrated into Deutsche Post in the early 2000s, it powers nationwide B2C and C2C shipping with extensive depots, couriers, and Packstation parcel lockers. Today, DHL Paket handles billions of parcels annually and offers live tracking, preferred delivery options, and 24/7 pickup at automated lockers across Germany.

How to Track DHL Paket Germany Package (Where is my DHL Paket Germany package?)

Track DHL Paket Germany Package & Parcel Here

Tracking is simple: use your shipment number on DHL’s official page to see current status, estimated delivery, and checkpoints. Registered users can enable live tracking and receive a 90‑minute delivery window via email/app notifications.

1. Open DHL Paket tracking in your browser.
2. Enter your shipment number (Sendungsnummer) exactly as shown by the sender/app.
3. Click Search to load timeline, facilities, and the latest scan.
4. For more detail, log in to your Post & DHL account to enable Live Tracking and preferred delivery options.
5. Want mobile tracking? Install the Post & DHL app and scan the label barcode to add shipments.
6. Repeat the steps for each additional tracking number you need to follow.

DHL Paket Germany Delivery Times & Schedule

DHL Paket’s standard domestic transit is typically 1–2 working days after handover. Home delivery generally occurs Monday through Saturday during daytime routes; exact times vary by region, route density, and season. Saturday home delivery is part of the normal schedule. There is no regular Sunday home delivery for standard parcels. Customers can redirect items to a Packstation or postal outlet for flexible pickup (many Packstations are accessible 24/7). For time‑definite options or weekend upgrades, book DHL Express services where available.

DHL Paket Germany Weekday Hours: Mon–Sat residential delivery usually ~07:00–18:00 local time (varies by area and load). Packstation pickup is typically available 24/7.

DHL Paket Germany Weekend Hours: Saturday delivery runs in most areas, commonly ~08:00–16:00. No regular Sunday home delivery; Packstation remains accessible, and optional Express Saturday delivery may be available for eligible shipments.

DHL Paket Germany Contact & Customer Service Info

For tracking help, delivery changes, and redirections, start with the online Help Center or your shipment’s tracking page. Phone support is also available for private customers during extended hours.

• Phone number: +49 228 4333112 (DHL Paket Customer Service, Germany)
• Email: Use the customer service contact forms
• Mailing Address: DHL Paket GmbH, Sträßchensweg 10, 53113 Bonn, Germany
• Social Medias: X (Twitter) @DHLPaket • Facebook: Deutsche Post & DHL • Instagram: @dhl_global • X: @DeutschePostDHL

DHL Paket Germany FAQ

Is there a DHL Paket Germany location or branch near me?
Use the official DHL Location Finder to search for Packstations, postal outlets, Paketshops, and Poststations by address or postcode.

Can DHL Paket Germany ship or deliver to a PO Box?
Standard parcels are generally not delivered directly to a Postfach (PO Box). Instead, have items sent to a physical address, a Packstation, or a postal outlet/Paketshop for pickup.

Can I pick up DHL Paket Germany package?
Yes. With your pickup code/ID, you can collect at Packstations (many are 24/7) or at your designated postal outlet/Paketshop after a notification card or tracking status indicates readiness for pickup.

What time does DHL Paket Germany open? (DHL Paket Germany Opening Hours)
Delivery tours commonly run weekdays and Saturdays during daytime (~07:00–18:00). Outlet and Paketshop opening hours vary by location—check the Location Finder for specifics.

Does DHL Paket Germany deliver or pickup on Sunday or Saturday?
Saturday: Yes, regular home delivery in most areas. Sunday: No regular home delivery for standard parcels. Packstations are accessible; time‑definite weekend delivery may be available via DHL Express.

How can I change delivery to a neighbor, set a safe drop, or choose a preferred day?
Open your shipment in tracking and use Preferred delivery services (e.g., preferred neighbor/location/day) or manage all preferences in your Post & DHL account.

My tracking hasn’t updated—what should I do?
Scans may take 24–48 hours to appear, especially early in the journey. If there’s no movement beyond the expected delivery window, contact support with your Sendungsnummer.

Summary
DHL Paket Germany offers reliable nationwide delivery six days a week, easy online tracking, and flexible pickup via Packstations and outlets. Use the official tracking link to follow progress, adjust delivery preferences in your account, and, if needed, contact customer service for help with redirections or delays.