Dominican Republic Post (INPOSDOM) Tracking, Delivery & Contact Info

Dominican Republic Post (INPOSDOM) is the national postal operator of the Dominican Republic. Its roots trace back to 1851’s first postal administration, evolving into the Dirección General de Correos in 1963. On November 15, 1985, Law 307 established INPOSDOM as an autonomous postal institute. Today it delivers domestic and international mail and parcels, EMS (Express Mail Service), money orders, and PO boxes while expanding digital e‑services and branch coverage nationwide.

How to Track Dominican Republic Post (INPOSDOM) Package (Where is my Dominican Republic Post (INPOSDOM) package?)

Track Dominican Republic Post (INPOSDOM) Package & Parcel Here

Use INPOSDOM’s official tracking tools to view acceptance, in‑transit, customs, delivery attempts, and final delivery. Track domestic items via the INPOSDOM system and international items via UPU Global Track & Trace using your 13‑character code (e.g., RR123456789DO / EE123456789DO).

1. Open the official domestic tracker: INPOSDOM – Consulta tu envío. For international items, use UPU Global Track & Trace and select Dominican Republic (INPOSDOM).
2. Find your tracking number on your receipt/label; enter it exactly as printed (letters + numbers, no spaces).
3. Click Buscar / Track to load the latest status and checkpoints.
4. For incoming international parcels, also recheck with the partner carrier in the destination country using the same number when available.
5. If no data appears, your item may be ordinary (unregistered) mail or the scans have not yet synchronized; try again later or contact support.
6. Keep your tracking number and last event handy when calling or messaging customer service to speed up investigation.

Dominican Republic Post (INPOSDOM) Delivery Times & Schedule

Domestic delivery for registered letters and parcels typically completes within a few working days, depending on origin, destination, and route capacity. EMS (Express Mail Service) offers the fastest international option, while registered/encomienda postal items include tracking and may require customs clearance, adding days to the total transit time. Ordinary mail does not provide online tracking and can take longer, especially to remote areas or during peak seasons. Cut‑off times, holidays, and airline schedules affect dispatch; check your local office or tracking page for the most current estimates.

Dominican Republic Post (INPOSDOM) Weekday Hours: Generally around 08:00–18:00, Monday–Friday at headquarters and many branches (confirm locally; some services list extended windows).

Dominican Republic Post (INPOSDOM) Weekend Hours: Many offices open Saturday 09:00–13:00; most offices are closed Sundays and public holidays. Hours vary by branch; verify before visiting.

Dominican Republic Post (INPOSDOM) Contact & Customer Service Info

For tracking help, delivery issues, postal rates, EMS, or PO boxes, contact INPOSDOM via phone, WhatsApp, email, or visit a branch.

Phone number: +1 (809) 534‑5838 (main switchboard; ask for Call Center Ext. 299/381/383)
Email: servicio.cliente@inposdom.gob.do
Mailing Address: C/ Héroes de Luperón esq. Rafael Damirón, Centro de Los Héroes, Código Postal 10101, Santo Domingo, República Dominicana
Social Medias:
  – Facebook: facebook.com/inposdomrd
  – Instagram: @inposdomrd
  – X (Twitter): @InposdomRD

Dominican Republic Post (INPOSDOM) FAQ

Is there a Dominican Republic Post (INPOSDOM) location or branch near me?
Yes. Use the official Estafetas (branch directory) to find addresses, maps, and phone numbers for post offices nationwide. Call ahead to confirm hours and services.

Can Dominican Republic Post (INPOSDOM) ship or deliver to a PO Box?
Yes. If you rent an INPOSDOM Apartado Postal (P.O. Box), letters and many parcels can be routed directly to your box. Your mail is held securely at the post office until you collect it during counter hours.

Does Dominican Republic Post (INPOSDOM) have a mailbox/PO box rental?
Yes. PO boxes are available on an annual lease. See the official Apartado Postal page for how it works, required documents, and where to subscribe. Pricing and sizes vary by location—ask your chosen office or the Call Center for current fees.

Can I pick up Dominican Republic Post (INPOSDOM) package?
In many cases, yes. If tracking shows arrival at a specific office or you receive a notice, visit that branch with your tracking number, ID, and any customs paperwork. Undeliverable or duty‑unpaid items are usually held for a limited time before return.

What time does Dominican Republic Post (INPOSDOM) open? (Dominican Republic Post (INPOSDOM) Opening Hours)
Typical public service hours are Mon–Fri 08:00–18:00 and Sat 09:00–13:00. Some services/offices (e.g., registered mail counters) may publish extended schedules; verify on the Contactos page or by calling ahead.

Does Dominican Republic Post (INPOSDOM) deliver or pickup on Sunday or Saturday?
Saturday is a working day for many counters; Sunday is generally non‑working for deliveries and pickups. EMS and specific routes may dispatch on different timetables depending on airline schedules and local arrangements—use tracking for the most accurate view.

How do I contact Dominican Republic Post (INPOSDOM) about a missing or stuck shipment?
First, check status via the domestic tracker or UPU Global Track & Trace. If no movement appears after several days, email servicio.cliente@inposdom.gob.do, call +1 (809) 534‑5838 (ext. 299/381/383), or message the WhatsApp line +1 849‑817‑9990 with your number and last event.

Does Dominican Republic Post (INPOSDOM) offer international delivery and tracking?
Yes. INPOSDOM provides EMS and registered international services with tracking visibility through UPU and partner operators. Transit times depend on route and customs; check the EMS and International Parcel Tariffs for service details.

How can I find Dominican Republic Post (INPOSDOM) postal rates?
Consult the official tariff documents—EMS Rates and International Parcel Rates—or request a quote at your local branch.

Summary
INPOSDOM is the Dominican Republic’s autonomous national postal operator, offering tracked domestic and international services, EMS, PO boxes, and money orders. Track with INPOSDOM’s domestic tool or UPU for international legs, confirm local office hours before visiting, and use the Call Center, email, or WhatsApp support when a shipment needs investigation or customs assistance.