DHL Express Germany Tracking, Delivery & Contact Info

DHL Express Germany is the country unit of DHL Group’s express division, specializing in time-definite international courier services. Founded in 1969 in San Francisco and headquartered today in Bonn, DHL pioneered air express and rapidly expanded through Europe. In Germany, it operates nationwide pickup, customs, and last‑mile delivery with premium options like 9:00/10:30/12:00 time windows and Saturday service for urgent shipments. Businesses and individuals rely on MyDHL+ for quotes, labels, and tracking.

How to Track DHL Express Germany Package (Where is my DHL Express Germany package?)

Track DHL Express Germany Package & Parcel Here

Use your Air Waybill (AWB) number on DHL’s official tracking page for real‑time status, checkpoints, estimated delivery, and proof of delivery. MyDHL+ also supports notifications and batch tracking.

1. Open DHL’s tracking page in your browser.
2. Enter your DHL Express AWB exactly as shown on the label/app (e.g., 10 digits).
3. Click Track to view current status, events, and estimated delivery.
4. For batch tracking in MyDHL+, paste multiple AWBs separated by spaces or new lines.
5. Use On Demand Delivery links (when offered) to reschedule, authorize drop-off, or redirect to a ServicePoint.
6. In the DHL Express mobile app, open your shipment and scan the barcode/QR to track instantly.
7. Business shippers can enable DHL ProView for proactive status alerts and multi‑shipment visibility.

DHL Express Germany Delivery Times & Schedule

DHL Express Germany offers time‑definite domestic options (next business day by 9:00, 10:30, 12:00, or end‑of‑day) and fast international delivery via its European air network. Saturday delivery and pickup are available in many postcodes (surcharge may apply). Cut‑off times vary by origin city, pickup arrangement, and service point hours. Transit may be affected by customs, remote areas, peak seasons, weather, or regulatory events. For precise ETAs and availability, get a Rate & Time Quote or check during shipment creation in MyDHL+.

DHL Express Germany Weekday Hours: Typically 9:00 AM – 6:00 PM at most ServicePoints; customer hotlines generally 7:00 AM – 7:00 PM (hours vary by location—confirm via the locator).
DHL Express Germany Weekend Hours: Many ServicePoints open Saturday (e.g., 9:00 AM – 1:00 PM); Sunday service limited to special products (check availability via locator).

DHL Express Germany Contact & Customer Service Info

Support is available online, by phone, and at ServicePoints. Use your AWB on the contact page to be routed to the right team, or use WhatsApp/app chat where offered.

• Phone number: +49 228 28609898 (international inquiries) or 01806 345 3003 (national Express hotline; fees may apply in Germany).
• Email: Use the official Customer Service contact form to ensure correct routing.
• Mailing Address: DHL Group, Charles‑de‑Gaulle‑Str. 20, 53113 Bonn, Germany.
• Social Medias: Facebook, X (Twitter), LinkedIn, Instagram

DHL Express Germany FAQ

Is there a DHL Express Germany location or branch near me?
Yes. Use the official locator to find DHL Express ServicePoints and partner locations: Find a location.

Can DHL Express Germany ship or deliver to a PO Box?
Generally, DHL Express delivers to physical street addresses. PO Boxes are not supported except where local postal arrangements permit. Provide a full physical address for on‑time delivery.

Can I pick up a DHL Express Germany package?
Yes. Missed a delivery or prefer collection? Use the link in your notification or On Demand Delivery to redirect to a nearby ServicePoint, then pick up with ID and the pickup code.

What time does DHL Express Germany open? (DHL Express Germany Opening Hours)
Hours vary by location. Check your nearest point via the ServicePoint locator. Many counters open around 9:00 AM on weekdays.

Does DHL Express Germany deliver or pick up on Sunday or Saturday?
Saturday delivery/pickup is widely available (surcharge and postcode limits may apply). Sunday operations are limited to time‑critical services; arrange in advance through MyDHL+ or Customer Service.

What’s the difference between DHL Express and DHL Paket in Germany?
DHL Express handles time‑definite international and domestic courier services (AWB tracking). DHL Paket is the national parcel network. Always use the DHL Express AWB and tracking page for Express shipments.

How do I get delivery notifications or change my delivery?
Enable notifications during shipment creation or via tracking. Use On Demand Delivery to reschedule, authorize leaving safe, or redirect to a ServicePoint.

Summary
DHL Express Germany provides fast, time‑definite pickup and delivery across Germany and worldwide, with robust tracking, Saturday options, and flexible On Demand Delivery. Track with your AWB on the official site, use the locator for nearby ServicePoints, and contact support via phone or online forms for shipment‑specific help.