DPD Belgium Tracking, Delivery & Contact Info

DPD Belgium is part of Geopost’s European parcel network, serving consignees and shippers across Belgium and Luxembourg with real‑time tracking, flexible redirection, and an extensive Pickup parcelshop network. Operating locally since the 1990s, DPD Belgium combines domestic next‑day services with cross‑border options through Geopost. Its MyDPD tools offer precise delivery windows and live driver tracking, improving first‑attempt success and receiver control.

How to Track DPD Belgium Package (Where is my DPD Belgium package?)

Track DPD Belgium Package & Parcel Here

Use Track & Trace or the MyDPD web/app portal. Enter your parcel label or reference number to see live status, ETA windows, driver progress, and options to redirect or reschedule.

1. Open DPD Belgium’s Track & Trace page in your browser.
2. Enter your parcel label number or your reference exactly as provided.
3. Click Search to load current status, expected delivery window, and checkpoints.
4. For live driver view and notifications, sign in to myDPD on web or in the app and enable alerts.
5. Need to change plans? Use Change Delivery in myDPD to redirect to a Pickup parcelshop, a neighbor, or another day.
6. If you missed delivery, use the Track & Trace page to see where the parcel is (neighbor or nearest Pickup parcelshop) and collection availability.

DPD Belgium Delivery Times & Schedule

DPD Belgium generally delivers Monday to Saturday. Standard residential delivery rounds run roughly from 08:30 to 18:00, and receivers are informed of a one‑hour delivery window on the day of delivery. With MyDPD, you can follow the driver live and, up to about 30 minutes before arrival, request redirection or a new date/place. Peak seasons, severe weather, and remote locations can extend timeframes. Business collections follow regular working days; depot drop‑offs are not accepted, so use Pickup parcelshops for out‑of‑home options.

DPD Belgium Weekday Hours: Deliveries: 08:30 – 18:00 (Mon–Fri). Customer Care (receivers): 08:00 – 18:00 (Mon–Fri).

DPD Belgium Weekend Hours: Deliveries: Saturday 08:30 – 18:00; no deliveries on Sunday. Customer Care: closed weekends (chatbot available 24/7).

DPD Belgium Contact & Customer Service Info

For help with tracking, redirection, or delivery issues, contact DPD Belgium via phone, email, or their online help pages.

• Phone number: Receivers: 070 222 222 (Mon–Fri 08:00–18:00). Senders: 070 246 022 (Mon–Fri 08:00–18:00).
• Email: sender.care@dpd.be (senders/billing); or use the online contact & help page.
• Mailing Address: DPD (Belgium) NV/SA, Indringingsweg 2, 1800 Vilvoorde, Belgium.
• Social Medias: Facebook, LinkedIn.

DPD Belgium FAQ

Is there a DPD Belgium location or branch near me?
Use the official Pickup parcelshop locator to find nearby send/collect points and opening hours: Find a DPD Pickup parcelshop.

Can DPD Belgium ship or deliver to a PO Box?
No. DPD does not deliver to PO Box addresses; provide a full physical address for delivery.

Can I pick up DPD Belgium package?
Yes. If redirected or missed, parcels are sent to a nearby Pickup parcelshop. Bring valid ID; a third party needs ID plus your authorization.

What time does DPD Belgium open? (DPD Belgium Opening Hours)
Customer Care for receivers is available Monday–Friday, 08:00–18:00. Delivery rounds typically operate 08:30–18:00 (Mon–Sat).

Does DPD Belgium deliver or pickup on Sunday or Saturday?
Saturday home delivery operates in many areas. Sunday delivery is not offered. You can collect from Pickup parcelshops according to each shop’s local hours (many open Tue–Sat at minimum).

How do I change my delivery day or address?
Use myDPD (web/app) and select Change delivery to redirect to a parcelshop, neighbor, or another day before the driver arrives.

What happens after a missed delivery?
If no one is home, DPD may deliver to a neighbor or move your parcel to the nearest Pickup parcelshop; Track & Trace will show where and when it’s ready for collection.

Summary
DPD Belgium offers reliable parcel delivery across Belgium with live tracking, MyDPD redirection, and a dense Pickup parcelshop network. Track via Track & Trace, expect weekday and Saturday rounds, and contact Customer Care on 070 222 222 for support. Use the locator to find convenient collection points and hours.