DHL Express Austria Tracking, Delivery & Contact Info

DHL Express Austria is the country arm of DHL Group’s time‑definite international courier network, tracing its roots to DHL’s 1969 founding and decades of Austrian operations that culminated in a dense national pickup/drop‑off footprint and the 2021 launch of DHL Air Austria. Offering door‑to‑door express services and advanced tracking, it connects Austrian shippers with 220+ countries and territories via regional air hubs and service points nationwide.

How to Track DHL Express Austria Package (Where is my DHL Express Austria package?)

Track DHL Express Austria Package & Parcel Here

Track by entering your DHL Express waybill (AWB) on the official page to see real‑time checkpoints, estimated delivery, and proof‑of‑delivery when available.

1. Open DHL Express Austria’s tracking page in your browser.
2. Enter your AWB (waybill) exactly as shown on the label or in your email/SMS notification.
3. Click Track to load status and checkpoints (pickup, transit hubs, customs, out for delivery, delivered).
4. To track several shipments, paste multiple AWBs separated by spaces or new lines.
5. Need delivery options? Use MyDHL+ to request delivery to a service point, change date/time, or add a signature requirement.
6. On mobile, use the DHL Express app and scan the barcode/QR on your receipt to track instantly.

DHL Express Austria Delivery Times & Schedule

DHL Express specializes in time‑definite international delivery. Intra‑Europe documents and parcels commonly arrive in 1–3 business days; intercontinental lanes are typically 2–5 business days, depending on destination, customs, and the service chosen (e.g., Express 9:00/12:00, Worldwide). Pickup and delivery occur on business days; selected flagship stores in Vienna and Salzburg operate limited Saturday hours for retail shipping. Always check local cut‑off times and the service‑point locator before sending urgent items.

DHL Express Austria Weekday Hours: Most service points: 8:00/9:00 AM – 6:00/6:30 PM (Mon–Fri; location‑specific). Check the locator for exact cut‑offs.

DHL Express Austria Weekend Hours: Selected flagship stores (e.g., Wien Oper) open Saturday, typically 10:00 AM – 3:00 PM; many other sites are closed weekends. Sunday delivery/retail service is generally unavailable.

DHL Express Austria Contact & Customer Service Info

For assistance with shipments, tracking, or retail services, contact DHL Express Austria via the channels below or use the online customer‑service portal.

  • Phone number: +43 7221 201‑5000
  • Email: dhlat@dhl.com (general/legal notice inbox) • Customer help: Customer Service page
  • Mailing Address: DHL Express (Austria) GmbH, Viaduktstraße 20, 2353 Guntramsdorf, Austria
  • Social Medias: Facebook, LinkedIn

DHL Express Austria FAQ

Is there a DHL Express Austria location or branch near me?
Use the official locator to find flagship stores and service points across Austria: DHL Location & Pickup Point Finder.

Can DHL Express Austria ship or deliver to a PO Box?
DHL Express generally delivers to physical street addresses. Use a complete residential or business address for reliable delivery.

Can I pick up DHL Express Austria package?
Yes. With a valid ID (and authorization if needed), you can collect at designated service points or flagship stores. Confirm availability via the locator and bring your AWB.

What time does DHL Express Austria open? (DHL Express Austria Opening Hours)
Hours vary by site. Typical service‑point hours are Mon–Fri 8:00/9:00 AM – 6:00/6:30 PM. Vienna Oper flagship store usually opens Saturday 10:00 AM – 3:00 PM. Verify in the locator for your chosen location.

Does DHL Express Austria deliver or pickup on Sunday or Saturday?
Standard courier pickup/delivery occurs on business days. Retail shipping is available at select stores on Saturdays; Sundays are generally not offered. For urgent needs, inquire about time‑critical services.

How do I change my delivery date or address?
Use MyDHL+ delivery options from the tracking result to reschedule, authorize drop‑off, or redirect to a service point.

Where can I see location‑specific cut‑off times?
Each store/service point posts daily cut‑offs in the locator entry. Check your nearest site before booking a pickup or visiting.

Summary
DHL Express Austria provides fast, time‑definite international shipping with comprehensive online tracking, convenient service points, and responsive support. Track via the official page, verify hours with the locator, and choose delivery options in MyDHL+ to ensure smooth, on‑time arrivals for documents and parcels worldwide.