Anderson Trucking Service Tracking, Delivery & Contact Info

Anderson Trucking Service (ATS) is a family-owned freight transportation and logistics company headquartered in St. Cloud, Minnesota. Harold Anderson founded ATS in 1955, initially serving Central Minnesota’s granite industry. The company has since expanded from a small trucking operation into an international transportation provider offering dry van, flatbed, heavy-haul, specialized, brokerage, multimodal and cross-border shipping services throughout North America and worldwide.

How to Track Anderson Trucking Service Package (Where is my Anderson Trucking Service package?)

Track Anderson Trucking Service Package & Parcel Here

You can track an Anderson Trucking Service freight load online using its order number and delivery location. Registered customers can also obtain real-time tracking information and shipping documents through the ATS Customer Portal.

1. Open the official Anderson Trucking Service Load Tracker in your browser.

2. Locate your ATS order number on your rate confirmation, bill of lading, shipment confirmation, invoice or email from your ATS representative.

3. Select or confirm Order Number as the shipment reference you want to use.

4. Enter the ATS order number exactly as it appears on your shipping paperwork.

5. Enter the shipment’s destination city or destination ZIP code in the Delivery Location field.

6. Submit the tracking request to view the latest available shipment status and location information.

7. Review the displayed information for pickup progress, in-transit updates, the estimated delivery status and completed delivery details.

8. Registered shippers can sign in through the ATS Customer Portal for additional load visibility, real-time tracking information and shipment documentation.

9. If the tracker cannot locate your freight, verify that the order number and destination were entered correctly. Avoid entering a purchase order number, bill of lading number or carrier PRO number unless ATS specifically instructed you to use it.

10. Contact your ATS customer service representative or call 1-800-633-8287 when the shipment is overdue, the tracker has not updated or you need information that is not displayed online.

Unlike parcel companies such as UPS, FedEx or USPS, ATS primarily transports commercial freight loads. Your shipment may therefore be identified as a load, order or freight shipment rather than a package or parcel.

Understanding Anderson Trucking Service Tracking Statuses

Order Received: ATS has received the transportation order, but the freight may not yet have been picked up. Shipment details, equipment requirements and appointment information may still be under review.

Scheduled or Dispatched: A truck, driver or transportation provider has been assigned to the load. This status does not necessarily mean that the freight has left the shipper’s facility.

Arrived at Pickup: The driver has reached or checked in at the origin facility. Loading may be delayed if the freight is not ready, dock space is unavailable or additional paperwork is required.

Picked Up or Loaded: The freight has been loaded and accepted for transportation. The driver may still need to secure the cargo, obtain paperwork or complete required inspections before departing.

In Transit: The load is traveling toward its destination. Updates may depend on GPS information, driver check-ins, electronic logging systems or information supplied by a partner carrier.

Delayed: The original schedule may have changed because of weather, road closures, mechanical problems, loading delays, permit restrictions, traffic, border processing or customer appointment changes.

Arrived at Delivery: The driver has reached the receiving location or is waiting to enter the facility. The load is not considered fully delivered until unloading and delivery paperwork are completed.

Delivered: The shipment has been unloaded and accepted by the receiver. A signed proof of delivery may become available through the ATS Customer Portal or from your ATS representative after processing.

What Do I Need to Track an Anderson Trucking Service Shipment?

The public ATS Load Tracker normally requires the ATS order number and the destination city or ZIP code. The destination information acts as an additional verification field and helps prevent unauthorized access to shipment details.

Depending on the service and your account arrangement, an ATS representative may also be able to research a load using its approximate shipping date, origin, destination, bill of lading number, purchase order number, consignee reference or customer reference. However, the ATS order number is generally the best reference to use.

If you are the receiver and do not have the order number, ask the shipper, seller, supplier or freight coordinator that arranged the ATS transportation. ATS may be unable to release detailed shipment information to someone who is not an authorized party to the shipment.

Why Is My Anderson Trucking Service Tracking Not Updating?

An ATS shipment may continue moving even when the online status has not recently changed. Common reasons include delayed driver check-ins, limited mobile coverage, an update awaiting system processing, movement by a partner carrier or a shipment traveling through an area where no major checkpoint occurs.

Tracking may also appear unchanged while a driver is completing a legally required rest period, waiting at a customer facility, securing an oversized load, obtaining permits or waiting for an appointment. Specialized and heavy-haul freight can require route surveys, escorts, permits and travel-time restrictions that do not apply to ordinary parcel shipments.

Allow some time for newly picked-up freight to enter the system. If an expected milestone is missing, contact your ATS representative with the order number, origin, destination, pickup date and the name of the shipping customer.

Anderson Trucking Service Delivery Times & Schedule

Anderson Trucking Service does not use one nationwide parcel-delivery timetable. Pickup and delivery times are arranged for each commercial freight load according to the customer’s requested dates, facility appointments, route, equipment type, mileage and driver availability. Standard freight commonly moves on weekdays, but ATS can arrange overnight, expedited, weekend or time-sensitive transportation when included in the shipment plan. Oversized and heavy-haul loads may be restricted to approved daylight hours or specific travel windows by state and local permits. Weather, loading delays, border processing, holidays and federal driver-hours regulations can also affect estimated arrival times.

Anderson Trucking Service Weekday Hours: Freight pickups, transit operations and deliveries may occur Monday through Friday according to the confirmed shipping schedule and facility appointment. ATS does not publish one universal opening or delivery window for every terminal, office and shipment. Contact ATS at 1-800-633-8287 to confirm office availability or a specific pickup or delivery appointment.

Anderson Trucking Service Weekend Hours: Saturday and Sunday pickup or delivery may be available when arranged in advance, but weekend service is not guaranteed for every load, route or receiving facility. Weekend movement may also depend on driver availability, permit restrictions, customer operating hours and whether special service was included in the shipment agreement.

How Long Does Anderson Trucking Service Delivery Take?

ATS delivery time depends on the origin, destination, transportation mode and freight requirements. A regional truckload may arrive within one or two business days, while a coast-to-coast load may require several days. International, cross-border, multimodal, oversized and project shipments can take longer.

Important factors that influence ATS transit time include:

• Distance between the pickup and delivery locations
• Loading and unloading appointments
• Equipment and driver availability
• Single-driver or team-driver service
• Federal hours-of-service limits
• Weather and highway conditions
• Oversize and overweight permits
• Pilot-car or escort requirements
• Border clearance and customs documentation
• Ferry, rail, ocean or intermodal connections
• Weekend and holiday facility closures
• Construction and seasonal freight demand

The estimated delivery date is not always the same as a guaranteed delivery commitment. Ask your ATS representative whether the quoted service includes a firm appointment, expedited transportation or another time-definite arrangement.

Anderson Trucking Service Contact & Customer Service Info

Customers can contact Anderson Trucking Service by phone or through its official online contact form. For faster shipment assistance, provide the ATS order number, pickup location, delivery location and requested delivery date.

• Phone number: 1-800-633-8287 or 1-800-MEET-ATS
• Email: ATS does not publish one general customer-service email address for every inquiry. Use the official Anderson Trucking Service contact form so your request can be routed to the appropriate department.
• Mailing Address: Anderson Trucking Service, 725 Opportunity Drive, St. Cloud, MN 56301, United States
• Social Medias: Facebook, LinkedIn, Instagram and YouTube

What Information Should I Include When Contacting Anderson Trucking Service?

Provide as much of the following information as possible:

• ATS order or load number
• Bill of lading number
• Purchase order or customer reference number
• Shipper’s company name
• Receiver or consignee’s company name
• Pickup city and state
• Delivery city and state
• Scheduled pickup and delivery dates
• Freight description
• Equipment type, when known
• Name and phone number of the person requesting assistance
• A brief description of the tracking, delivery, billing, damage or documentation issue

For delayed or missing freight updates, include the last status shown in the tracker and the date and time when that status appeared. For damage or shortage concerns, preserve photographs, receiving paperwork, delivery receipts and written exception notes.

Anderson Trucking Service FAQ

Is there an Anderson Trucking Service location or branch near me?
ATS operates from multiple locations, but not every office is a public freight counter or customer pickup terminal. Use the official ATS contact page or call 1-800-633-8287 to find the office or service representative responsible for your area. Do not travel to an ATS facility without confirming that it accepts customer visits, freight drop-offs or pickups.

Can Anderson Trucking Service ship or deliver to a PO Box?
ATS generally transports commercial freight that requires a physical pickup and delivery location with suitable access for a truck. A post office box is not an appropriate delivery location for palletized, truckload, oversized or specialized freight. Provide a complete street address, facility contact, receiving hours, access instructions and any appointment requirements.

Can I pick up an Anderson Trucking Service package?
Customer pickup may be possible only when ATS, the shipper and the facility holding the freight approve the arrangement. ATS is not a parcel carrier with standard hold-for-pickup counters. Contact ATS before traveling anywhere and obtain the facility address, appointment time, release authorization and identification requirements. Large freight may also require a suitable vehicle, loading equipment and cargo-securement materials.

What time does Anderson Trucking Service open? (Anderson Trucking Service Opening Hours)
ATS does not publish one universal opening time for every office, yard and operating division. Freight operations and driver activities may continue beyond ordinary office hours, while sales, billing and administrative departments generally respond during regular business periods. Call 1-800-633-8287 before visiting or use the official contact form. Requests submitted after business hours may receive a response on the following business day.

Does Anderson Trucking Service deliver or pick up on Sunday or Saturday?
ATS can arrange Saturday or Sunday freight service when the shipper, receiver, driver and transportation plan permit it. Weekend delivery is not automatic and should be confirmed during booking. The receiving facility must also be open and prepared to unload the freight. Additional charges may apply for weekend appointments, after-hours service, redelivery or driver waiting time.

Does Anderson Trucking Service deliver residential packages?
ATS primarily handles business and industrial freight rather than ordinary residential parcels. A residential delivery may require prior approval, adequate road access, sufficient turning space, unloading equipment and an appointment. Tell ATS in advance when the destination is a residence, farm, construction site or other location without a standard commercial loading dock.

Does Anderson Trucking Service offer international shipping?
Yes. ATS offers transportation solutions across North America and internationally. Available options may include cross-border trucking, ocean transportation, air freight, project logistics and multimodal service. Customs documentation, duties, taxes, import permissions and broker arrangements depend on the route and cargo.

Does Anderson Trucking Service ship to Canada and Mexico?
ATS provides cross-border freight services involving Canada and Mexico. The shipper must supply accurate commercial documents and any information needed for customs clearance. Border delays can occur when invoices, commodity descriptions, tariff classifications, values, permits or importer information are missing or incorrect.

What services does Anderson Trucking Service offer?
ATS provides several freight transportation solutions, including dry van trucking, flatbed transportation, heavy haul, specialized transportation, freight brokerage, less-than-truckload coordination, international shipping, cross-border service and multimodal logistics. Service availability depends on the freight’s dimensions, weight, route, timing and equipment requirements.

Does Anderson Trucking Service provide less-than-truckload shipping?
ATS offers LTL shipping solutions for freight that does not require an entire trailer. LTL shipments may be handled through ATS Logistics and its carrier network. Tracking formats and delivery procedures can differ depending on the underlying carrier selected for the shipment.

Can I track an ATS load without creating an account?
Yes. The public ATS Load Tracker can be used without signing into the Customer Portal. You normally need the ATS order number and destination city or ZIP code. Account customers may receive additional tools, documents and shipment visibility through the portal.

Where can I find my Anderson Trucking Service order number?
Look at the booking confirmation, rate confirmation, bill of lading, shipping instructions, invoice or email provided by ATS or the company that arranged transportation. If you are the consignee, ask the shipper or supplier for the ATS order number.

Why does the Anderson Trucking Service tracker say my shipment cannot be found?
The order may be new, the number may have been entered incorrectly or the destination information may not match ATS’s record. Confirm that you are entering the ATS order number rather than a purchase order, bill of lading or another carrier’s reference. Try the destination ZIP code shown on the shipping paperwork. Contact ATS if the problem continues.

Can I change the Anderson Trucking Service delivery address?
Do not assume that a freight shipment can be redirected after pickup. The paying customer or authorized shipper normally must request the change. ATS will need to review the new route, equipment access, permits, pricing and delivery schedule. Diversion, reconsignment, redelivery, storage and additional mileage charges may apply.

Can I change my ATS delivery appointment?
Contact your ATS representative as soon as possible. Appointment changes depend on the driver’s route, the receiver’s schedule and the terms of the shipment. Late changes can result in detention, layover, storage, redelivery or rescheduling charges.

What happens if nobody is available to receive an ATS shipment?
The driver may have to wait, leave the property, reschedule delivery or take the freight to an approved location. Additional detention, layover, storage or redelivery charges may apply. Make sure the receiver knows the delivery date, has appropriate unloading equipment and provides an authorized person to sign the delivery paperwork.

Does Anderson Trucking Service require a signature?
Commercial freight deliveries usually require a receiver to acknowledge the shipment on a delivery receipt or proof-of-delivery document. The receiver should inspect the freight before signing and clearly note visible damage, shortages or packaging problems on the delivery paperwork.

How can I obtain proof of delivery from Anderson Trucking Service?
Registered customers may be able to retrieve delivery documentation through the ATS Customer Portal. You can also request the signed proof of delivery from your ATS representative. Provide the order number, consignee and delivery date to help ATS locate the document.

What should I do if my ATS freight arrives damaged?
Inspect the freight before the driver leaves. Photograph the cargo, packaging, trailer and visible damage. Describe the damage or shortage clearly on the delivery receipt before signing it, keep all packaging and notify the shipper and ATS promptly. Signing without exceptions can make it more difficult to establish that visible damage existed at delivery.

How do I file a freight claim with Anderson Trucking Service?
Contact your ATS representative or use the official contact page to request the correct claim procedure. Keep the bill of lading, proof of delivery, commercial invoice, repair or replacement estimate, photographs, inspection records and other supporting documents. Do not discard damaged goods or packaging until the claim process permits it.

Does Anderson Trucking Service provide guaranteed delivery?
A quoted or estimated arrival date is not automatically a guaranteed delivery time. Guaranteed, expedited or time-critical arrangements must be specifically confirmed as part of the shipment agreement. Ask your ATS representative what service commitment applies to the load.

Does Anderson Trucking Service deliver on public holidays?
Holiday pickup and delivery depend on prior arrangements, driver availability, customer facility hours and legal operating restrictions. Many warehouses, ports, border offices and receiving facilities operate reduced hours or close on major holidays. Schedule holiday freight early and confirm every appointment.

Can ATS move oversized or overweight freight?
Yes. Specialized and heavy-haul transportation are major ATS services. ATS can coordinate suitable trailers, permits, route planning and escort requirements. Exact dimensions, weight, center of gravity, loading method and site conditions must be disclosed before transportation is arranged.

Why is my oversized ATS shipment taking longer than ordinary freight?
Oversized loads may be restricted to daylight travel, approved routes, certain weekdays or favorable weather. They may also require state permits, route surveys, utility coordination, pilot cars or police escorts. These requirements can extend planning and transit times.

Can I get an Anderson Trucking Service shipping quote online?
Yes. Submit the official ATS freight quote request form. Include the origin, destination, commodity, weight, dimensions, desired dates, equipment needs and special handling requirements. Complete shipment details help ATS prepare a more accurate transportation solution.

Is Anderson Trucking Service the same as ATS?
Yes. ATS is the commonly used abbreviation for Anderson Trucking Service. ATS operates several transportation services and related divisions, so paperwork may also reference ATS Logistics, ATS Specialized, ATS International, Sureway or another ATS-affiliated service associated with the load.

Is Anderson Trucking Service the same as ATS FreightMatch?
No. ATS FreightMatch is a digital platform associated with ATS that allows approved motor carriers and drivers to find and book available freight. It is not the primary public tracking system for shipper loads. Shippers should use the ATS Load Tracker or Customer Portal.

Can I use a PRO number to track Anderson Trucking Service freight?
The public ATS tracker is designed around the ATS order number and destination. An LTL shipment moved through a partner carrier may also receive a PRO number from that carrier. Ask your ATS representative which tracking system and reference number apply to your specific shipment.

Who should contact ATS—the shipper or the receiver?
Either party may ask for general assistance, but ATS may limit detailed information or shipment changes to the authorized customer that booked the load. Receivers who cannot obtain an update should first contact the seller, supplier or shipper responsible for arranging transportation.

Summary
Anderson Trucking Service is a long-established commercial freight and logistics provider founded in 1955. Customers can track loads through the official ATS Load Tracker using an order number and destination, while account customers can use the Customer Portal for additional visibility and documents. Pickup, transit and delivery schedules vary by load, so customers should contact ATS directly for appointment changes, weekend service, delays, damage or specialized-shipping assistance.