DHL Express Mexico Tracking, Delivery & Contact Info

DHL Express Mexico is the country operation of DHL Express, the global courier founded in 1969. Serving shippers across Mexico for decades, it connects businesses and consumers to 220+ destinations with time‑definite delivery, customs expertise, and digital tools like MyDHL+. From pickup to proof‑of‑delivery, DHL provides full visibility and flexible delivery options nationwide.

How to Track DHL Express Mexico Package (Where is my DHL Express Mexico package?)

Track DHL Express Mexico Package & Parcel Here

Easily track by entering your DHL Express waybill (10 digits) on the official tracking page or in MyDHL+. You’ll see live status, estimated delivery, and scan checkpoints.

1. Open DHL Express Mexico’s tracking page in your browser.
2. Enter your 10‑digit waybill (tracking number) exactly as it appears on your label/email.
3. Click Track to load status, latest location, and estimated delivery.
4. Batch tracking: you can track up to 10 DHL Express shipments at once (paste numbers separated by spaces or new lines).
5. For delivery changes (leave with neighbor, hold at ServicePoint, change day/time), use On Demand Delivery (ODD) with your waybill.
6. Prefer the app? Use Barcode/QR Scan in the DHL Express Mobile App to track instantly.

DHL Express Mexico Delivery Times & Schedule

Most Express deliveries occur Monday–Friday during business hours, with optional Saturday delivery available in many major cities. Pickup cut‑off times and delivery windows vary by origin and ServicePoint; check the locator or quote in MyDHL+ for exact transit times. Use ODD to reschedule, authorize “no signature,” or collect at a nearby DHL ServicePoint. International transit depends on origin/destination, customs clearance, and local holidays.

DHL Express Mexico Weekday Hours: Typical delivery window 08:00–18:00 local time (pickup cut‑offs vary by location).

DHL Express Mexico Weekend Hours: Saturday delivery/pickup available in selected areas (commonly ~09:00–14:00). Sunday delivery is generally not offered, except special solutions.

DHL Express Mexico Contact & Customer Service Info

For shipment questions, have your waybill ready. Use the phone or contact page below to be routed to the correct team.

• Phone number: 55 5345 7000 (DHL Express México, atención a clientes)
• Email: Use the official Customer Service contact page (forms & routing by tracking number)
• Mailing Address: DHL Express México, S.A. de C.V., AV. FUERZA AÉREA MEXICANA No. 540, Col. Federal, Delegación Venustiano Carranza, C.P. 15700, Ciudad de México
• Social Medias: Facebook • X (Twitter) • LinkedIn

DHL Express Mexico FAQ

Is there a DHL Express Mexico location or branch near me?
Yes—use the official DHL ServicePoint Locator to find drop‑off, pickup, and collection points.

Can DHL Express Mexico ship or deliver to a PO Box?
DHL Express delivers to physical street addresses. PO Boxes aren’t supported for courier delivery. Provide a full address and contact number.

Can I pick up a DHL Express Mexico package?
Yes. With ODD, choose Collect from ServicePoint and select a nearby location. Bring a government‑issued ID and the waybill.

What time does DHL Express Mexico open? (DHL Express Mexico Opening Hours)
Hours vary by ServicePoint. Check your nearest branch in the locator for exact opening and pickup cut‑off times.

Does DHL Express Mexico deliver or pickup on Sunday or Saturday?
Saturday service is offered in many areas (fees or product restrictions may apply). Sunday service is generally unavailable. Verify availability when getting a rate/time quote or via the Express page.

Where do I change my delivery date, address, or signature requirement?
Use On Demand Delivery with your waybill to reschedule delivery, authorize no signature, or redirect to a ServicePoint.

My tracking hasn’t updated—what should I do?
Allow 24–48 hours from label creation for first scans. If no movement appears after that, confirm the waybill and contact the sender or Customer Service.

Is WhatsApp support available?
DHL Express Mexico primarily supports phone and web forms. Avoid third‑party numbers; always start from the official customer‑service page.

Summary
DHL Express Mexico offers reliable, time‑definite shipping with real‑time tracking, ODD delivery control, and nationwide ServicePoints. Track with your 10‑digit waybill, check local cut‑offs in the locator, and contact support at 55 5345 7000 or via the official customer‑service page for quick help.