Agencia Boliviana de Correos Tracking, Delivery & Contact Info

Agencia Boliviana de Correos is Bolivia’s state-owned postal operator, created in 2018 to replace the former Empresa de Correos de Bolivia (ECOBOL) after its liquidation. As the designated national postal service, it handles domestic letters, parcels, EMS, PO boxes and e-commerce shipments across the country and abroad, under the Ministry of Public Works, Services and Housing.

How to Track Agencia Boliviana de Correos Package (Where is my Agencia Boliviana de Correos package?)

Track Agencia Boliviana de Correos Package & Parcel Here

You can track Agencia Boliviana de Correos items online through the official IPS Web Tracking page by entering your shipment identifier, or via the main Correos Bolivia website tools that link into the same system.

1. Open Agencia Boliviana de Correos’s IPS Web Tracking page in your browser.
2. Locate your tracking number (item ID/código de rastreo) on the receipt, label, email, marketplace order or SMS notification.
3. Type or paste the identifier exactly as shown (respecting all letters and numbers) into the “Id del Item” or “Identificador” field.
4. Click Buscar to load the latest tracking events, including acceptance, transit, customs, attempted delivery and final delivery.
5. For domestic parcel services like “Mi Encomienda” and EMS, use the same code in IPS; some services may also be accessible via shortcuts on the main correos.gob.bo homepage.
6. If your item was posted through an international partner, you can often track it first on the foreign carrier’s site, then re-check with AGBC IPS once it arrives in Bolivia.
7. As an alternative, Bolivia’s regulator offers the “Ubica tu Envío” multi-operator tracking platform where you can select “Agencia Boliviana de Correos” and enter the same guide number.

Agencia Boliviana de Correos Delivery Times & Schedule

Delivery times with Agencia Boliviana de Correos depend on the service (ordinary mail, Mi Encomienda, EMS, courier/ChasquiExpressBO), distance between origin and destination, and customs or security controls. In major cities, domestic letters and parcels sent with priority or EMS services are usually delivered within a few working days, while remote rural areas may take longer because of transport frequency and road conditions. International items travel through partner postal networks, where airline capacity, transit hubs and destination-country customs can add several days or weeks to the total transit time.

Agencia Boliviana de Correos Weekday Hours:
Most branches advertise daytime public service, typically around 08:30–16:30 Monday to Friday, with some main offices in capital cities operating extended hours up to approximately 18:00.

Agencia Boliviana de Correos Weekend Hours:
Selected central offices open on Saturdays, often around 09:00–13:00 for posting, pickup and PO box access; Sunday service is generally not available. Always confirm exact opening times with your local branch or via the official channels.

Agencia Boliviana de Correos Contact & Customer Service Info

Agencia Boliviana de Correos supports customers via its La Paz headquarters, regional branches in all departmental capitals, phone, email, and active social media profiles, helping with tracking, delivery incidents, PO boxes, rates, and general postal inquiries.

• Phone number: +591 2 2152423 (main institutional contact; local branch numbers may differ by city)
• Email: [agbc@correos.gob.bo](mailto:agbc@correos.gob.bo)
• Mailing Address: Av. Mariscal Santa Cruz Esq. Calle Oruro, Edif. Telecomunicaciones / Centro de Comunicaciones, La Paz, Bolivia
• Social Medias:
  – Facebook: facebook.com/agbc.oficial
  – Instagram: @agenciabolivianadecorreos.of
  – X (Twitter): @AGBC_oficial
  – Additional links may appear on the footer or “Contact” section of correos.gob.bo.

Agencia Boliviana de Correos FAQ

Is there a Agencia Boliviana de Correos location or branch near me?
Agencia Boliviana de Correos operates in all nine departmental capitals and other key cities. To find the nearest office, start from the official Contact/Offices page or homepage tools, which list addresses and general hours for multiple regional branches. You can then call the number for your department to confirm exact location and schedule.

Can Agencia Boliviana de Correos ship or deliver to a PO Box?
Yes. If you rent a postal box from Agencia Boliviana de Correos, letters and eligible parcels can be routed directly to that box. This is particularly useful for customers who receive frequent online purchases or live in areas where street addressing is informal, because items are stored securely at the post office until collected.

Does Agencia Boliviana de Correos have a mailbox/PO box rental?
Agencia Boliviana de Correos offers a Servicio de Casillas (PO box service) with different box sizes for individuals and businesses. Pricing depends on size and location and is usually set as an annual rental fee; current tariffs are not prominently published online, so you should request an up-to-date quote from your local office or via the official contact channels. Historical information for Bolivia’s previous postal company shows tiered annual prices, but AGBC’s current rates may differ.

Can I pick up Agencia Boliviana de Correos package?
In many cases, yes. If tracking shows that your parcel has arrived at a regional or local office (for example, status similar to “en oficina” or “llegada a destino”) but is not yet out for delivery, you may visit that branch with your tracking number and official ID to request pickup. Staff will check whether the item has cleared any internal processing or customs checks and is ready for release.

What time does Agencia Boliviana de Correos open? (Agencia Boliviana de Correos Opening Hours)
Most AGBC offices follow standard Bolivian business hours. Many branches open around 08:30 and close between 16:30 and 18:00 on weekdays; some central locations, especially in larger cities, offer extended hours. However, exact times vary by branch and can occasionally be adjusted, so always verify locally or via the official website and social media announcements.

Does Agencia Boliviana de Correos deliver or pickup on Sunday or Saturday?
Agencia Boliviana de Correos focuses on Monday–Friday operations for acceptance, sorting and delivery. Certain main offices also work on Saturday mornings (often 09:00–13:00) for counter service, PO boxes and some deliveries, but full weekend delivery and pickup are not guaranteed nationally. Sunday is normally a non-working day. Check your local office schedule to confirm.

Does Agencia Boliviana de Correos offer international delivery and tracking?
Yes. AGBC provides international letters, parcels and EMS, connecting to postal operators in many countries and participating in multilateral postal projects such as IPS for end-to-end tracking. For many destinations, you can track your shipment from posting in Bolivia through transit and final delivery using the IPS Web Tracking tool; visibility may depend on the partner country’s systems.

How do I contact Agencia Boliviana de Correos about a missing or stuck shipment?
First, check your tracking on the official IPS page: IPS Web Tracking / Item Tracking. If the status does not change for several business days, note your tracking number, last event and posting office, then contact AGBC via phone (+591 2 2152423), email ([agbc@correos.gob.bo](mailto:agbc@correos.gob.bo)), or message them through their Facebook or X profiles. For formal complaints or suggestions, they also reference the SIRECO system on their website.

Can I track AliExpress or other online-shopping packages handled by Agencia Boliviana de Correos?
Yes. When an international marketplace (such as AliExpress) sends your order to Bolivia, the foreign carrier’s tracking code is often reused or converted into a UPU-format code; once the parcel reaches AGBC, the same identifier should work in IPS Web Tracking. Some promotional material from AGBC specifically highlights support for e-commerce imports and online purchases delivered through their network.

Does Agencia Boliviana de Correos provide any home-delivery or courier-style services?
Besides conventional mail and EMS, AGBC promotes services such as Mi Encomienda (economical parcels) and ChasquiExpressBO, a delivery-type service aimed at door-to-door distribution for individuals and companies, with tracking and proof of delivery. Availability and coverage can vary by city, so confirm with your local office or the services section of the website.

Summary
Agencia Boliviana de Correos is Bolivia’s official postal operator, offering domestic and international mail, parcels, EMS and PO box services. Use the IPS Web Tracking page to monitor your shipments, verify local office hours before visiting, and rely on the official contact channels and SIRECO system to resolve tracking issues, delivery delays or PO box questions.