Česká pošta Tracking, Delivery & Contact Info
Česká pošta is the Czech Republic’s state postal enterprise, formed in 1993 after the split of Czechoslovakia and inheriting a tradition dating to the Czechoslovak Post founded in 1918. Headquartered in Prague, it operates a large network of post offices and parcel pick‑up points, plus online tools for tracking, price calculation, change‑of‑delivery and appointment booking. Services span letters, parcels, EMS/express, financial services and philately for domestic and international customers.
How to Track Česká pošta Package (Where is my Česká pošta package?)
Track Česká pošta Package & Parcel Here
Tracking is easiest on Česká pošta’s Track & Trace page. Enter your posting number to see acceptance, in‑transit, customs, attempted delivery, and delivery scans for registered letters, parcels, EMS and Balíkovna services.
1. Open Česká pošta’s Track & Trace page in your browser.
2. Find your tracking number on the mailing receipt or label (examples include RR123456789CZ for Registered Mail and EE123456789CZ for EMS).
3. Paste the number exactly as printed, then click Search/Track to load the latest events.
4. Bulk tracking: you can search up to 20 consignments at once—separate numbers with commas or semicolons.
5. Review milestones such as Accepted, Departed sorting center, Arrived, Out for delivery, Delivered, or Ready for pickup (for Balíkovna/PO pickup).
6. Need to adjust delivery? Use the online Change of Delivery Instructions tool from the useful tools menu or the Pošta Online mobile app.
7. If no record appears, check that the service includes tracking (ordinary letters usually do not) or confirm the number with the sender.
Česká pošta Delivery Times & Schedule
Domestic delivery depends on the service level. EMS (Express Mail Service) targets next‑business‑day delivery with a guaranteed delivery by 14:00 and offers Saturday delivery in many areas. Standard parcel services (e.g., Balík Do ruky / Parcel Delivery To Hand) deliver on working days, typically during daytime delivery windows, with notifications by SMS/email and options to reschedule or redirect to a Balíkovna pick‑up point. International transit times vary by destination and customs; EMS is generally fastest, while registered letter/parcel services are slower but trackable end‑to‑end.
Česká pošta Weekday Hours: Post office counter hours vary by branch and locality; many operate Monday–Friday during daytime hours (often roughly 08:00–17:00/18:00). Always confirm current hours using the official Find Post Office tool. The customer call centre typically operates on workdays (e.g., 08:00–18:00).
Česká pošta Weekend Hours: Selected branches open on Saturdays with reduced hours; most are closed on Sundays and public holidays. Parcel delivery on Saturday is available with certain services (e.g., EMS or guaranteed‑time add‑ons). Check your local branch via the locator or by tracking your item.
Česká pošta Contact & Customer Service Info
For help with tracking, delivery changes, claims, postage pricing, PO boxes and more, contact Česká pošta via the channels below or visit a nearby post office.
• Phone number: +420 210 123 456 (Call Centre, workdays)
• Email: info@cpost.cz
• Mailing Address: Česká pošta, s. p., Politických vězňů 909/4, 225 99 Praha 1, Czech Republic
• Social Medias:
– Facebook: facebook.com/Ceskaposta
– X (Twitter): @Ceska_posta_sp
– Instagram: @ceska_posta
Česká pošta FAQ
Is there a Česká pošta location or branch near me?
Use the official Find Post Office locator. Enter your town or postcode to see nearby branches, Balíkovna points, opening times, services and whether a location is currently open.
Can Česká pošta ship or deliver to a PO Box?
Yes—mail can be routed to a private P.O. Box (zamykatelná poštovní přihrádka) at participating post offices. Parcels and registered items can also be addressed to your box (subject to service rules). See the P.O. Box information page for how to apply.
Does Česká pošta have a mailbox/PO box rental?
Yes. Apply at any branch that offers boxes; you’ll sign a PO Box rental agreement and, if desired, submit an “Addressee’s instruction” form so standard‑addressed items also route to your box. Availability and fees vary by location—ask your local office.
Can I pick up Česká pošta package?
Yes. If tracking shows Ready for pickup or you receive a notice, bring the tracking number and ID to the indicated post office or Balíkovna point. For many deposits, pickup by a third party is possible using an SMS/email pickup code.
What time does Česká pošta open? (Česká pošta Opening Hours)
Hours differ by branch. Check your local office on the locator or book a time via the Post Office Appointment service.
Does Česká pošta deliver or pickup on Sunday or Saturday?
Standard deliveries occur on working days. Saturday delivery is available with EMS and certain guaranteed‑time options; most branches are closed on Sundays (locker/partner pick‑ups may differ by location).
How do I find postage prices or get a quote?
Use the official Find Price calculator to estimate postage for letters, parcels and international services, or ask at the counter.
Can I track multiple consignments at once?
Yes. On Track & Trace you can enter up to 20 numbers at a time, separated by commas or semicolons.
What formats do Česká pošta tracking numbers use?
Common prefixes include RR (Registered Mail) and EE (EMS) with the suffix CZ for Czech origin (e.g., RR123456789CZ, EE123456789CZ). Other domestic parcel codes appear as indicated on the label.
Summary
Česká pošta provides nationwide and international mailing, parcel and EMS services with robust online tools. Track items via Track & Trace, verify local office hours with the locator, and contact the Call Centre or your branch for delivery changes, PO box rental, or help with delayed or misrouted shipments.








