CitySprint Tracking, Delivery & Contact Info

CitySprint is a UK courier network known for same‑day delivery, real‑time tracking, and specialist logistics. Launched as a brand in 1999 and now part of DPDgroup, it operates nationwide through local service centres supporting same‑day, next‑day and international services for businesses of all sizes. Its tech platforms provide booking, proof‑of‑delivery and audit trails to keep shippers informed throughout each job.

How to Track CitySprint Package (Where is my CitySprint package?)

Track CitySprint Package & Parcel Here

Tracking is straightforward: use your CitySprint Job number together with your Account number on the official tracker to see live status, timestamps, and proof‑of‑delivery.

1. Open CitySprint’s tracking page in your browser.
2. Enter your Job number and your Account number exactly as shown on your confirmation or label.
3. Click Track my parcel to load current status and checkpoints (collection, in‑transit, out‑for‑delivery, delivered).
4. Need local help? Use the tracker’s link to find your local service centre for phone support.
5. For international consignments booked via CitySprint partners, use the same Job/Account details; the page will show available hand‑off events and final POD where supplied.
6. If you booked through a marketplace/broker, check their order page for the CitySprint Job number and then track on the official page above.

CitySprint Delivery Times & Schedule

CitySprint is built around urgent, time‑definite movements. Same Day collections are typically available within about an hour of booking in most serviced areas, with live ETA updates and electronic proof‑of‑delivery on completion. Next Day and International services operate via partner networks with cut‑offs that vary by service centre and destination. Operations run 24/7, 365 days for collections and deliveries; service‑centre counter hours and response times may differ locally. Always confirm local cut‑offs when your shipment is time‑critical.

CitySprint Weekday Hours: Deliveries & collections: 24 hours. Phone support: 24/7. Online contact form typically monitored 07:00–19:00 (Mon–Fri); local service‑centre desk hours vary.

CitySprint Weekend Hours: Deliveries & collections: 24 hours. Phone support: 24/7. Use phone/local service‑centre numbers for urgent weekend enquiries; online forms may be reviewed next working day.

CitySprint Contact & Customer Service Info

Customer support is available around the clock, with national and local service‑centre numbers plus online contact routes. Have your Job number and pickup/delivery postcodes ready for faster assistance.

• Phone number: +44 (0)20 7880 1116 (national switchboard; local centres available via locator)
• Email: Use the contact form or contact your local service centre
• Mailing Address: CitySprint (UK) Limited, Red Central, 60 High Street, Redhill, Surrey RH1 1SH, United Kingdom
• Social Medias: X (Twitter) • Facebook • Instagram • LinkedIn

CitySprint FAQ

Is there a CitySprint location or branch near me?
Yes—use the official service‑centre locator to search by postcode and see local contact details and hours.

Can CitySprint ship or deliver to a PO Box?
For UK courier services requiring a signature and proof‑of‑delivery, CitySprint delivers to physical addresses (business or residential). PO Boxes generally aren’t eligible for Same Day delivery.

Can I pick up CitySprint package?
Collection from a service centre may be possible depending on the job type and location. Contact your local service centre with the Job number to arrange.

What time does CitySprint open? (CitySprint Opening Hours)
Courier operations run 24/7. Public desk hours vary by service centre; check your nearest branch via the locator.

Does CitySprint deliver or pickup on Sunday or Saturday?
Yes. Same‑day collections and deliveries operate seven days a week, including weekends and public holidays. Availability can vary by area—book early for time‑critical jobs.

What details do I need to track?
Your Job number and Account number. If booked via a broker/marketplace, copy the courier Job number from your booking confirmation.

How do I get proof of delivery (POD)?
POD appears in the tracker when available and is stored in your online account history for account holders.

Is international delivery available?
Yes—CitySprint connects to trusted global partners for export/import services. Check International Delivery for service options and cut‑offs.

Summary
CitySprint provides round‑the‑clock courier solutions—same day, next day and international—with live tracking and electronic POD. Track using your Job and Account numbers, confirm local cut‑offs via the locator, and call the 24/7 line for urgent help. It’s a fast, transparent way to move time‑sensitive goods across the UK and beyond.