Correios de Moçambique Tracking, Delivery & Contact Info

Correios de Moçambique is the former national postal operator of Mozambique, created in 1981 after the separation of postal and telecom services from the colonial CTT network. For decades it managed letters, parcels and money orders through a nationwide network of post offices and agencies, and its brand and systems are still referenced today for domestic mail, international parcels and express items handled via partner operators and legacy contracts.

How to Track Correios de Moçambique Package (Where is my Correios de Moçambique package?)

Track Correios de Moçambique Package & Parcel Here

To track a Correios de Moçambique shipment, go to the official website, open the track&trace or “Rastrear Encomenda” section, enter your tracking code exactly, then submit to view status updates.

1. Open the official Correios de Moçambique website at correios.co.mz in your browser.
2. On the homepage menu, look for the option labeled track&trace or a button such as Rastrear Encomenda / Tracking; click it to open the tracking form.
3. Find your tracking number on the receipt, posting slip, online order, or shipping notification (for international items it often follows the pattern RR123456789MZ or similar).
4. Type or paste the tracking number into the field exactly as shown, including all letters and digits, without extra spaces.
5. Press the button marked Rastrear, Track, or similar. The system will load your shipment’s latest status, location, and date/time of the last scan.
6. Review the tracking events (acceptance, transit between sorting centers, customs, delivery attempt and final delivery).
7. If the page shows no result, wait a few hours and try again, then confirm the code with the sender or post office. Ordinary unregistered letters may not be trackable online.
8. For additional visibility, you can also enter the same tracking code on universal tracking platforms that support Correios de Moçambique numbers, especially for cross-border parcels.

Correios de Moçambique Delivery Times & Schedule

Correios de Moçambique traditionally handled domestic letters and parcels across Mozambique and international mail via partner postal operators. Within Mozambique, ordinary letters and standard parcels typically take several working days, depending on distance and road conditions, while remote districts can require extra time. For overseas items, third-party tracking statistics suggest average delivery windows of roughly 2–6 weeks, reflecting airline capacity and customs procedures. Express and courier services operated through partners (such as CORRE – Correio Expresso de Moçambique) are generally faster, especially on main urban corridors and international commercial routes.

Correios de Moçambique Weekday Hours: For the main office on Av. 25 de Setembro in Maputo, typical public opening hours are Monday to Friday, approximately 08:00–15:30. Other branches may follow similar government-style schedules (morning and early afternoon), so it is best to confirm locally or via the official contact channels.

Correios de Moçambique Weekend Hours: At the Maputo central office, Saturday opening is usually around 08:30–13:00, with no public service on Sundays or public holidays. Many provincial or district post offices may close completely on Saturdays, operating only Monday to Friday; always verify the specific timetable for your branch before visiting.

Correios de Moçambique Contact & Customer Service Info

Correios de Moçambique customer support is handled mainly through its headquarters in Maputo and a network of central and local post offices. Customers can request help with tracking codes, delays, delivery issues, customs notifications, postal products and general information by phone, email or at the main counter.

• Phone number: +258 21 430 061 (Maputo office), alternative customer contact +258 82 305 7378
• Email: [marketing@correios.co.mz](mailto:marketing@correios.co.mz)
• Mailing Address: Av. 25 de Setembro, nº 1462, R/C, Maputo, Moçambique (Sede Central dos Correios de Moçambique)
• Social Medias:
  – Some branches and services may appear in local business directories and mapping apps; for the most up-to-date official links, start from the homepage correios.co.mz and check the footer or “Aplicações / Links” section.

Correios de Moçambique FAQ

Is there a Correios de Moçambique location or branch near me?
Yes. Correios de Moçambique traditionally operated more than a hundred postal stations across all provinces. To find a nearby branch, open the Agências (Branches) page, then look up the central or local office for your city or district. You can also use the Contacte-nos page, which lists central post offices by province.

Can Correios de Moçambique ship or deliver to a PO Box?
Historically, Correios de Moçambique offered mail delivery to post office boxes (caixas postais) at central and district branches. Letters and many small parcels could be addressed to a PO Box instead of a street address, and you collected items during opening hours. For current availability and conditions, contact your local branch or use the official contact page.

Does Correios de Moçambique have a mailbox/PO box rental?
Yes, PO box rental has long been part of standard postal services, giving individuals and businesses a fixed, secure mailing address at the post office. Pricing and box sizes are not clearly published online and may vary by location, so you should ask directly at the nearest branch or submit an enquiry via the Contacte-nos page. Staff can confirm current fees, required documents and how to apply.

Can I pick up Correios de Moçambique package?
In many cases, yes. If your tracking shows that an item is at a specific sorting center or post office, or if you receive a collection notice, you can visit that location with your tracking number and a valid ID. The counter staff will check whether the shipment has arrived and is cleared (including any customs checks) and then release it to you.

What time does Correios de Moçambique open? (Correios de Moçambique Opening Hours)
For the main Maputo office, typical opening hours are Monday to Friday 08:00–15:30 and Saturday 08:30–13:00. Smaller branches often follow similar weekday hours but may close on Saturdays. Because times can differ between locations and may change over time, always confirm by phone or via the branch/Agências listing before travelling.

Does Correios de Moçambique deliver or pickup on Sunday or Saturday?
Correios de Moçambique normally operates on weekdays, with limited Saturday counter service at some offices (for posting and collecting items). Door delivery and long-distance transport are concentrated Monday to Friday. Sunday and public holidays are typically non-working days, so deliveries and pickups are not normally offered then except through separate private courier arrangements.

Is Correios de Moçambique still operating as the national postal service?
The state enterprise Correios de Moçambique, E.P. was formally placed into liquidation by the Mozambican government in 2021 as part of a sector restructuring process. More recently, the postal regulator (INCM) has granted the Universal Postal Operator licence to CORRE – Correio Expresso de Moçambique. However, many legacy shipments and tracking codes still reference “Correios de Moçambique”, and its infrastructure and brand remain visible during the transition.

Does Correios de Moçambique offer international delivery and tracking?
Yes. For many years, Correios de Moçambique handled inbound and outbound international mail through the universal postal network and express partners. International parcels and EMS-type services are usually trackable using a code that ends with “MZ” once they reach Mozambique. You can enter that code on the official site’s tracking section or on multi-carrier tracking platforms that support Correios de Moçambique numbers.

How can I find Correios de Moçambique postal rates?
Detailed rate tables are not prominently published on the current website, but prices depend on weight, destination, and service (ordinary mail, registered, parcel or express). To obtain an accurate quote, contact your nearest branch by phone, visit in person with your parcel details, or send an enquiry through the official contact form. Staff can advise available services, delivery estimates and the total cost including any surcharges.

How do I contact Correios de Moçambique about a missing or stuck shipment?
First, recheck your tracking number on the official website; note the last scan, location and date. Then contact customer service using the phone or email above, providing your tracking code, sender and destination details, and a description of the problem. For international items, you may also need to lodge a formal enquiry form so that Correios and its foreign partners can investigate.

Summary
Correios de Moçambique was the long-standing public postal operator, and its network, branding and tracking codes are still widely used for mail and parcel movements in Mozambique. Use the official website’s track&trace area to monitor shipments, check local branch hours via the Agências and Contacte-nos pages, and reach customer service for PO box rental, delays or missing items.