JD Airlines Tracking, Shipping & Contact Info

Track JD Airlines cargo by tracking number or Airwaybill (AWB). Get information on JD Airlines shipment and delivery status. Contact and get help with JD Airlines and find out their rates and flight schedule.

IATA: JG / ICAO: JDL / Callsign: JINGDONG / Headquarter: Nantong Xingdong International Airport, Nantong, Jiangsu, China

JD Airlines Tracking

You can visit JD Airlines tracking page below and enter your tracking or Airwaybill (AWB) number. You should be able to find this number from your JD Airlines receipt or shipping documents such as physical shipping label, booking confirmation from your freight forwarder, or confirmation email from JD Logistics.

Track JD Airlines Package Here

1. Visit the JD Logistics shipment tracking page: JD Logistics Tracking. JD Airlines is the dedicated air cargo arm within the JD Logistics network.
2. Locate your JD Airlines AWB (Air Waybill) or JD Logistics tracking number on the air waybill, house air waybill, cargo receipt, or booking confirmation issued by your logistics provider.
3. Enter the full 11-digit AWB number (often beginning with airline prefix 619) or shipment tracking number into the tracking input field on the page.
4. Click the “Track” button to see routing scans, JD Airlines flight sectors, customs release information, and delivery milestones as your freight moves through the JD Logistics network.

To track JD Airlines cargo, open JD Logistics’ tracking page, enter your 11-digit AWB starting with prefix 619, then submit to view flight legs, handling scans, customs, and delivery updates.

JD Airlines Price & Rates

JD Airlines pricing is structured for air freight shippers, cross-border e-commerce sellers, and logistics partners using JD Logistics’ integrated network. Final freight rates depend on origin and destination airports, chargeable weight (based on the greater of actual or volumetric weight), commodity type, packaging, and any value-added services such as temperature control, dangerous goods handling, or priority uplift. JD Airlines primarily operates narrow-body Boeing 737 freighters, so palletization, loading configuration, and peak-season capacity can also influence the quote. Because JD Airlines is closely integrated with JD Logistics’ warehousing, trucking, and last-mile network, many customers receive bundled door-to-door, airport-to-warehouse, or charter prices based on their overall volume and service level agreements.

For more information on how much to ship with JD Airlines, we suggest to contact JD Airlines customer service or visit JD Airlines official website and get up-to-date information on shipping rates and cost.

JD Airlines Flight Schedule

To find out their flight schedule, visit JD Airlines Flight Schedule page (check the “货运网络 / Cargo Network” or route information section), or you can search it on flightradar24.com. This will display JD Airlines routes and destinations and also their time of departure/arrival, including domestic trunk routes within China and regional connections across East and Southeast Asia that are operated for JD Logistics and its partners.

JD Airlines Contact & Customer Service Info

JD Airlines customer service is provided within the broader JD Logistics support framework, focusing on shippers, freight forwarders, and enterprise clients. You can contact them to check shipment status, request capacity, obtain freight quotes, or coordinate charter and scheduled cargo solutions on JD Airlines routes.

• Phone number: Mainland China customer service hotline 950616 (JD Logistics service line, typically supporting JD Airlines cargo enquiries)
• Email: org.jdair.md1@jd.com
• Mailing Address: 15/F, Jianghai Yuanmenggu (Dream Valley), No. 998 Xinshiji Avenue, Nantong, Jiangsu 226399, China
• Social Medias: JD and JD Logistics official channels, such as JD.com Facebook page (JD.com on Facebook), JD Logistics LinkedIn page (JD Logistics on LinkedIn), and JD Logistics official Weibo account (search for “京东物流” on Weibo) where JD Airlines news and route launches are frequently shared.

JD Airlines Near Me? To find a JD Airlines or JD Logistics location near you, first identify the airport served by JD Airlines that is closest to your origin or destination (for example Nantong, Shenzhen, Beijing Daxing, Wuxi, or other cargo gateways). Then search online maps or JD Logistics’ website for local JD Logistics stations, business contact points, or partner freight forwarders at that airport. Most JD Airlines capacity is sold via JD Logistics sales teams, freight forwarders, and corporate account managers rather than walk-in counters, so contacting them in advance is recommended.

About and History of JD Airlines

JD Airlines, legally Jiangsu Jingdong Cargo Airlines Co., Ltd., is a dedicated all-cargo airline and a subsidiary of JD Logistics, the supply-chain arm of Chinese e-commerce group JD.com. Founded in 2019 and based at Nantong Xingdong International Airport in Jiangsu province, the carrier received its air carrier certificate in 2022 and began operating Boeing 737-800 converted freighters on domestic and regional routes. JD Airlines supports JD Logistics’ strategy of vertically integrating air capacity, improving e-commerce delivery speed, and serving manufacturers, exporters, and cross-border merchants throughout China and Asia.