Lalamove Brazil Tracking, Delivery & Contact Info

Lalamove is an on‑demand delivery platform founded in Hong Kong in 2013 that connects customers with partner drivers for same‑day and instant deliveries. The company launched operations in Brazil in 2019, scaling rapidly with motorcycles, small vans, and trucks to serve individuals and businesses across major cities. Known for real‑time GPS tracking and multi‑stop routing, Lalamove emphasizes 24/7 availability through its web app and mobile app, plus in‑app support for customers and drivers.

How to Track Lalamove Brazil Package (Where is my Lalamove Brazil package?)

Track Lalamove Brazil Package & Parcel Here

You track Lalamove orders in real time via the web app or mobile app. Recipients typically receive an SMS link for live map tracking from pickup to delivery.

1. Open Lalamove Brazil’s real‑time tracking page to learn how tracking works, or go straight to the web app login.
2. Sign in with your registered phone number or email to view active and past orders.
3. Select the order to see the live map, driver details, ETA, and delivery checkpoints.
4. Want to share tracking? Tap Share Tracking in the order to generate a live link for your recipient (also sent by SMS when their number is added).
5. Using the mobile app? Open your order from Orders → Ongoing for real‑time GPS and notifications.
6. For business accounts, use the dashboard in the web app to monitor multiple jobs and download proofs of delivery when available.

Lalamove Brazil Delivery Times & Schedule

Lalamove specializes in immediate and same‑day deliveries. You can request a driver at any time and typically receive pickup within minutes, depending on driver availability, location, traffic, weather, and order volume. Deliveries may complete within the same hour for short distances or a few hours for longer, multi‑stop, or bulky jobs. While delivery operations run 24/7, customer chat support has set daily hours. Always add accurate pickup/drop‑off details and contact numbers to enable smooth handoffs and live‑tracking updates.

Lalamove Brazil Weekday Hours: Deliveries: 24/7; In‑app chat support: 9:00 AM – 10:00 PM (BRT)

Lalamove Brazil Weekend Hours: Deliveries: 24/7; In‑app chat support: 9:00 AM – 10:00 PM (BRT) (reduced on national holidays)

Lalamove Brazil Contact & Customer Service Info

For help with orders, billing, or driver issues, use the in‑app chat (fastest). Media requests go to the press email. Visit the contact page for current options.

• Phone number: Not publicly listed; use in‑app chat for fastest support
• Email: imprensa@lalamove.com (press). For general support, use the Fale Conosco page and in‑app chat.
• Mailing Address: Head office in São Paulo (E‑Business Park complex). For visits, contact support first.
• Social Medias: Instagram (lalamovebr)

Lalamove Brazil FAQ

Is there a Lalamove Brazil location or branch near me?
Lalamove is app‑based; services operate across supported Brazilian cities. For coverage and assistance, see Fale Conosco.

Can Lalamove Brazil ship or deliver to a PO Box?
No. Lalamove completes in‑person, on‑demand deliveries to physical addresses where a handoff is possible.

Can I pick up Lalamove Brazil package?
Yes. You can schedule a pickup for yourself or a courier to collect from a sender. Use the app’s pickup address and contact fields to coordinate.

What time does Lalamove Brazil open? (Lalamove Brazil Opening Hours)
Delivery requests are available 24/7 via app and web. In‑app chat support generally operates 9:00 AM – 10:00 PM (BRT), with reduced hours on holidays.

Does Lalamove Brazil deliver or pickup on Sunday or Saturday?
Yes. Deliveries and pickups are available every day, including weekends, subject to driver availability.

How do recipients track without the app?
When you add the recipient’s phone number, they receive an SMS link for live tracking and driver details, viewable in any browser.

What vehicles can I book?
Motorcycle couriers for small items, plus small vans and trucks (e.g., Fiorino, vans, carretos) for larger loads. Choose in the app based on item size and distance.

Summary
Lalamove Brazil offers instant and same‑day delivery with 24/7 availability, real‑time GPS tracking, and app‑based support. Track via the web or mobile app, share a live link with recipients, and contact support through in‑app chat or the Fale Conosco page for assistance.